ServiceNow Senior Business Analyst - CGEMJP
Knutsford, Cheshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Experis - ManpowerGroup
role Business Analyst responsible for capturing & defining business requirements and ensuring delivery of those requirements within the IT Service Management function with a focus on the ServiceNow ITOM platform. Key Skills/Requirements: Understand the current as is processes Requirement specification for enhancement requests for existing ITSM/… day-to-day situations or in presentations to audiences at all levels Clearly defines the purpose of formal discussions (e.g. via one-on-ones, group meetings) Responds quickly and thoroughly to questions by providing information appropriately Presents information in a clear, concise, easily understood manner Recognizes those who need … Works collaboratively with others, achieving a greater contribution by working together rather than alone Expresses positive expectations of others in their ability to reach group or team goals Customer Focus: Establishes and maintains effective relationships with clients and gains their trust and respect Actively seeks to understand More ❯
Employment Type: Permanent
Salary: GBP Annual
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