Coalville, Leicestershire, United Kingdom Hybrid / WFH Options
Hays Technology
partnership with a large public sector organisation in Coalville to recruit a Senior Data Analyst to join their Technology team on a permanent basis. The successful candidate will focus on transforming data into actionable insights that drive decision-making. You will analyse data on housing operations, tenant engagement, and asset performance to support strategic initiatives and improve services. … and responsibilities: Perform statistical analysis, data mining and retrieval processes on a large amount of data, to identify trends, create management dashboards providing in depth insights with a focus on identifying trends. Have a good understanding of the core data returns being proactive in discussing any potential issues with Data Owners, leading to cross referencing of this data … Northgate, Civica) and experience analysing housing-specific data, such as tenant demographics, rent arrears, and service usage - desirable. Familiarity with customer insight tools and techniques, such as surveys, focusgroups, and data mining. Demonstrated experience in turning raw data into insights that influence business decisions and improve service delivery. Experience with statistical techniques, including trend analysis, segmentation, and More ❯
Markfield, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Hays
partnership with a large public sector organisation in Coalville to recruit a Senior Data Analyst to join their Technology team on a permanent basis. The successful candidate will focus on transforming data into actionable insights that drive decision-making. You will analyse data on housing operations, tenant engagement, and asset performance to support strategic initiatives and improve services. … and responsibilities: Perform statistical analysis, data mining and retrieval processes on a large amount of data, to identify trends, create management dashboards providing in depth insights with a focus on identifying trends. Have a good understanding of the core data returns being proactive in discussing any potential issues with Data Owners, leading to cross referencing of this data … Northgate, Civica) and experience analysing housing-specific data, such as tenant demographics, rent arrears, and service usage - desirable. Familiarity with customer insight tools and techniques, such as surveys, focusgroups, and data mining. Demonstrated experience in turning raw data into insights that influence business decisions and improve service delivery. Experience with statistical techniques, including trend analysis, segmentation, and More ❯
THE COMPANY This is a brilliant opportunity to join a growing, customer-led financial services organisation as they evolve their marketing and insight functions. Sitting within Group Marketing and reporting to the Head of Insights, this brand-new role offers ownership, visibility, and the chance to shape how the business understands and acts on customer insight! THE ROLE As … the voice of the customer; driving deep, actionable insights across brand, customer experience, and proposition development. Working cross-functionally, you'll help embed a stronger marketing and customer focus into a traditionally product-led business. You'll lead on: Designing and delivering customer and market research (quantitative and qualitative) Running surveys, focusgroups, and managing external … customer understanding YOUR SKILLS & EXPERIENCE Proven experience in a similar senior-level insights or research role Hands-on experience with qual and quant methodologies Strong customer and marketing focus; understanding of how insight drives brand, CX, and commercial outcomes Excellent communication skills; you're able to translate complex insight into compelling stories that influence THE BENEFITS More ❯