for a Customer Service Executive. As part of the team, you'll be responsible for delivering exceptional Customer Service support to FocusGroup customers. Principal Responsibilities Manage incoming telephone calls & email correspondence from customers Identify, investigate and resolve a query, complaint or general enquiry from customers Communicate … maintain services Meet set targets & expectations for ensuring the best possible customer experience Record and track interactions with customers on the FocusGroup CRM system Follow industry & company guidelines in relation to a customers' contract with FocusGroup Keep up to date with industry … regulatory changes Keep up to date with any changes FocusGroup make Requirements Proven track record of delivering a high level of customer care & service High standard of phone skills and written communication, including numerical skills Problem solving Multi-tasking Organised and motivated Ability to work on more »
Manchester, Greater Manchester, United Kingdom Hybrid / WFH Options
Apex Focus Group Inc
Job Title: Administrative Assistant Work From Home - Remote Panelists Part-Time FocusGroup Participants - Remote Work From Home (Up To £700/Week) Description: Our company is seeking individuals to participate in National & Local Paid FocusGroups, Clinical Trials, and Phone Interviews. With most of … our paid focusgroup studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: Child Related (individuals with children 18 yrs or younger more »
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Apex Focus Group Inc
Job Title: Administrative Assistant Work From Home - Remote Panelists Part-Time FocusGroup Participants - Remote Work From Home (Up To £700/Week) Description: Our company is seeking individuals to participate in National & Local Paid FocusGroups, Clinical Trials, and Phone Interviews. With most of … our paid focusgroup studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: Child Related (individuals with children 18 yrs or younger more »
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Apex Focus Group Inc
Job Title: Administrative Assistant Work From Home - Remote Panelists Part-Time FocusGroup Participants - Remote Work From Home (Up To £700/Week) Description: Our company is seeking individuals to participate in National & Local Paid FocusGroups, Clinical Trials, and Phone Interviews. With most of … our paid focusgroup studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: Child Related (individuals with children 18 yrs or younger more »
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Apex Focus Group Inc
Job Title: Administrative Assistant Work From Home - Remote Panelists Part-Time FocusGroup Participants - Remote Work From Home (Up To £700/Week) Description: Our company is seeking individuals to participate in National & Local Paid FocusGroups, Clinical Trials, and Phone Interviews. With most of … our paid focusgroup studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: Child Related (individuals with children 18 yrs or younger more »
Liverpool, Merseyside, United Kingdom Hybrid / WFH Options
Apex Focus Group Inc
Job Title: Administrative Assistant Work From Home - Remote Panelists Part-Time FocusGroup Participants - Remote Work From Home (Up To £700/Week) Description: Our company is seeking individuals to participate in National & Local Paid FocusGroups, Clinical Trials, and Phone Interviews. With most of … our paid focusgroup studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: Child Related (individuals with children 18 yrs or younger more »
London, England, United Kingdom Hybrid / WFH Options
Apex Focus Group Inc
Job Title: Administrative Assistant Work From Home - Remote Panelists Part-Time FocusGroup Participants - Remote Work From Home (Up To £700/Week) Description: Our company is seeking individuals to participate in National & Local Paid FocusGroups, Clinical Trials, and Phone Interviews. With most of … our paid focusgroup studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: Child Related (individuals with children 18 yrs or younger more »
Bradford, West Yorkshire, United Kingdom Hybrid / WFH Options
Apex Focus Group Inc
Job Title: Administrative Assistant Work From Home - Remote Panelists Part-Time FocusGroup Participants - Remote Work From Home (Up To £700/Week) Description: Our company is seeking individuals to participate in National & Local Paid FocusGroups, Clinical Trials, and Phone Interviews. With most of … our paid focusgroup studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: Child Related (individuals with children 18 yrs or younger more »
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Apex Focus Group Inc
Job Title: Administrative Assistant Work From Home - Remote Panelists Part-Time FocusGroup Participants - Remote Work From Home (Up To £700/Week) Description: Our company is seeking individuals to participate in National & Local Paid FocusGroups, Clinical Trials, and Phone Interviews. With most of … our paid focusgroup studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: Child Related (individuals with children 18 yrs or younger more »
Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Apex Focus Group Inc
Job Title: Administrative Assistant Work From Home - Remote Panelists Part-Time FocusGroup Participants - Remote Work From Home (Up To £700/Week) Description: Our company is seeking individuals to participate in National & Local Paid FocusGroups, Clinical Trials, and Phone Interviews. With most of … our paid focusgroup studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: Child Related (individuals with children 18 yrs or younger more »
Coventry, West Midlands (County), United Kingdom Hybrid / WFH Options
Apex Focus Group Inc
Job Title: Administrative Assistant Work From Home - Remote Panelists Part-Time FocusGroup Participants - Remote Work From Home (Up To £700/Week) Description: Our company is seeking individuals to participate in National & Local Paid FocusGroups, Clinical Trials, and Phone Interviews. With most of … our paid focusgroup studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: Child Related (individuals with children 18 yrs or younger more »
Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
Apex Focus Group Inc
Job Title: Administrative Assistant Work From Home - Remote Panelists Part-Time FocusGroup Participants - Remote Work From Home (Up To £700/Week) Description: Our company is seeking individuals to participate in National & Local Paid FocusGroups, Clinical Trials, and Phone Interviews. With most of … our paid focusgroup studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: Child Related (individuals with children 18 yrs or younger more »
IT Reports to - Service Desk Team Leader Salary - Starting from £24,000+ DOE Location - This position can be based from any FocusGroup office across the UK: Shoreham/Exeter/Manchester/Derby/Glasgow/Melrose/Inverness Established in 2003, we're proud to … escalations whilst always assuring excellent customer service. • Accurate numeracy, written and data entry skills. • An analytical and methodical problem solver. At FocusGroup you can be proud of what you do, how you do it and feel a true part of the team. We work hard to more »
presentation of findings to inform design direction and product strategy - Utilise a variety of research methods, inclusive of qualitive interviews, usability testing, surveys, focusgroups and a/b testing - Translate your findings into actionable insights and recommendation that drive improvements Qualifications: - Bachelors (or masters) degree in Human more »
MK9, Milton Keynes, Buckinghamshire, United Kingdom
Focus Group Recruitment Ltd
IT Project Engineer The Company : FocusGroup Recruitment have the pleasure with working alongside market leading IT Managed Service Provider. My client are the UK leaders within multiple sectors. The Role Due to planned growth and business requirements, we are now seeking a strong Project Support Engineer more »
London, England, United Kingdom Hybrid / WFH Options
Taleo BE
project lifecycle Analysis of project progress to support status reporting, project dashboards, and communication of key items for escalation Support the facilitation of focusgroups and other multi-stakeholder meetings and work sessions to assess and develop processes, procedures, and tools to support solution development or project requirements more »
Wallingford, England, United Kingdom Hybrid / WFH Options
Healthcare Research Worldwide (HRW)
the truth as possible and proactively pursue multiple ways to help us achieve this. Aside from all this, we think we're a great group of people to work with, with a hugely inclusive culture and genuine desire to have fun whilst we get things done! The opportunity We … Arranging all fieldwork paperwork on projects (e.g. quota sheets, field packs, respondent detail lists, interview schedules, print-outs and packs for focusgroup moderators) Updating and maintaining supplier/freelancer databases Attend meetings with potential and existing suppliers/freelancers Issuing supplier/freelancer confidentiality agreements and more »
Experience within a innovation focused consultancy/agency Exposure to gaming/sports clients is desirable. Familiarity with both qualitative methodologies such as focusgroups, IDI’s Excellent communication skills THE BENEFITS: A salary up to 55,000k Pension Hybrid working Please register your interest by sending your more »
Q, or similar software Experience running run big complex B2B quant projects Experience moderating interviews – Experience with a range of qualitative techniques (IDIs, focusgroups, online discussion boards) The benefits: As an Associate Research Director, you can earn up to a base of £65,000 plus an aggressive more »
Q, or similar software Experience running run big complex B2B quant projects Experience moderating interviews – Experience with a range of qualitative techniques (IDIs, focusgroups, online discussion boards) The benefits: As Research Director, you can earn up to a base of £80,000 plus an aggressive benefits package more »
Civic Centre, St Peters Square, Wolverhampton, West Midlands, England
Wolverhampton City Council
marketing campaigns and Skills Team With support, seek regular feedback from residents and other stakeholders, such as local training providers, through surveys and focusgroups to ensure that Skills Team content and engagement is appropriate and effective To work to Council-agreed standards, respecting brand guidelines at all more »
Saffron Walden, Essex, South East, United Kingdom Hybrid / WFH Options
EMBL-EBI
projects. Actively supporting new and established ELIXIR Communities as they develop their strategies and portfolios of open data-based services. Contributing to ELIXIR FocusGroups as they investigate new strategic themes and technologies. Providing high quality background research as input to grant proposals and as advice to the more »
bonus such Search or Social Benefits Generous and flexible holiday allowance ("Plentiful PTO") Shutdown between Christmas and New Year Private healthcare and dental insurance Group income protection Salary sacrifice pension scheme and support on financial health through our pension provider Access to Unmind, our wellbeing platform, including access to … create a positive impact on our planet by donating to plant trees, tacking our impact, and helping to reduce emissions. Employee focusgroup, Social Impact and MOSAIC team supporting our diversity and inclusion commitments Team, office and regional socials Great growth opportunities (our CEO and other senior more »
lead teams to complete multiple small projects or parts of larger projects simultaneously. Contributes to development of Best Practice and take part in focusgroups as appropriate. Salary & Package: Salary circa £40k - £50k dependent on experience 25 days annual leave Company pension contribution scheme Parental leave provision Quarterly more »
to agreed levels of service Accepting full accountability for governance and compliance Participating in additional activities to support the management team, e.g. analysis, focusgroups, etc Retention Payment Specialist Requirements: GCSE's in Maths and English Successful track record of customer service – preferably in customer retention/commercial more »