Head of End User Support
Edinburgh, Scotland, United Kingdom
Mapal Group
workflows, and implement scalable support processes. Experience in a SaaS, hospitality tech, or enterprise software environment is highly desirable. 🔸Strong understanding of support-related tools and systems (e.g., Zendesk, Freshdesk, Salesforce Service Cloud, or similar platforms). 🔸Fluent in English and Spanish (both written and verbal) is required. French is a plus. 🔸Able to navigate cultural nuances across regions and More ❯
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