6 of 6 Freshdesk Jobs in London

leading teams* Proven coaching abilities, with a track record of supporting high-performing, inclusive teams* Experience implementing and optimising ITSM systems (e.g. Zendesk, Jira, Freshdesk) within scaling organisations* Advanced troubleshooting skills with computers (especially MacOS), mobile devices, and other peripherals* Strong communication and stakeholder management skills* Understanding of security protocols ...

security check . Able to travel locally for client visits. UK Driving Licence (advantageous but not mandatory). Familiarity with ticketing systems (e.g. Freshdesk, Zendesk), AD, or remote desktop tools. Understanding of cybersecurity basics and endpoint protection. #J-18808-Ljbffr ...

remote go-lives. \n \n Application Support: Investigate, troubleshoot, and resolve software and data queries submitted by healthcare clients via phone and ticketing queues (Freshdesk). \n \n Data & SQL Queries: Run SQL updates, resolve data inconsistencies, and produce custom reports to support client requirements. \n \n Client & Project Communication ...

support capabilities. Requirements Configuration and administration, including creation and maintenance of user accounts, roles, permissions and workflows in an Operations Platform (i.e Zendesk, Fin, Freshdesk, or other platform which requires administrative configuration) Configure and manage system fields, workflows, routing, automation, etc Utilise AI tools such as Claude Code to drive ...

Exposure to compliance frameworks such as SOC 2 or ISO 27001 Experience with modern support and workflow tools, such as a help desk platform (Freshdesk, Plain, Zendesk) or an issue tracker (Linear, Jira) Experience supporting enterprise customers through complex, multi-team technical issues Benefits & Perks Competitive salary Hybrid work environment ...

position is hybrid with three days in the London office to drive collaboration and delivery. You will work with tools like Zendesk and Freshdesk, use AI for architecture, and help ensure compliant, #J-18808-Ljbffr ...