7 of 7 Freshdesk Jobs in London

hybrid work environments Experience supporting IAM, MFA, MAM and BYOD solutions Familiarity with endpoint management and device compliance Experience using ITSM tools such as FreshDesk or ServiceNow Understanding of SaaS applications and enterprise systems Knowledge of security and compliance standards (e.g. Cyber Essentials, ISO) Ability to analyse service data ...

Strong customer service skills and a helpful, approachable manner Good working knowledge of Microsoft 365 and Windows environments Familiarity with ITSM tools such as FreshDesk or ServiceNow Basic understanding of devices, applications and user access support Ability to follow processes and document issues clearly Organised, reliable and able to manage ...

hybrid work environments Experience supporting IAM, MFA, MAM and BYOD solutions Familiarity with endpoint management and device compliance Experience using ITSM tools such as FreshDesk or ServiceNow Understanding of SaaS applications and enterprise systems Knowledge of security and compliance standards (e.g. Cyber Essentials, ISO) Ability to analyse service data ...

Strong customer service skills and a helpful, approachable manner Good working knowledge of Microsoft 365 and Windows environments Familiarity with ITSM tools such as FreshDesk or ServiceNow Basic understanding of devices, applications and user access support Ability to follow processes and document issues clearly Organised, reliable and able to manage ...

conferencing (Teams, Zoom, Webex), networking, audio systems , and control platforms (Crestron, QSC, etc.). Comfortable responding to and managing service tickets using platforms like Freshdesk (or similar). Experience in configuring, installing, and supporting AV solutions in client-facing environments. A positive, proactive attitude and the ability to mentor junior ...

Adobe tools (Photoshop, InDesign, Illustrator) Exposure to CMS platforms or digital tools Any experience in hospitality or customer-facing rolesFamiliarity with ticketing systems (Zendesk, Freshdesk etc. ...

Support Operations and Customer Experience Lead our 24/7 global customer support operation, including ticket handling, live chat, email, and social channels. Use Freshdesk as the core tool for support, ensuring it is set up for efficiency, reporting, and scale. Build and manage internal and third-party agent workflows … Must-Haves 5+ years of experience in customer support or customer experience, ideally in a digital-first, global business. Strong hands-on knowledge of Freshdesk (or similar platforms like Zendesk or Intercom). Proven track record in leading support operations in a 24/7/365 environment. Data-driven ...