4 of 4 Freshdesk Jobs in London

business objectives. Qualifications •Strong background in digital application or MarTech support. •3-5 years experience using service desk/ticketing platforms (e.g. Jira, ServiceNow, FreshDesk). •Familiarity with one or more of: CRM/CDP systems, marketing automation (e.g. Emarsys, Salesforce Marketing Cloud, HubSpot), CMS/web platforms, or reporting ...

centre or customer support environments. Strong hands on experience with Zendesk (Support, Guide, Talk, Chat/Messaging, or equivalent platforms like Salesforce Service Cloud, Freshdesk, Genesys Cloud, etc.). Solid understanding of contact centre operations, workflows, SLAs, and service design. Skilled at writing user stories, acceptance criteria, and managing product ...

conferencing (Teams, Zoom, Webex), networking, audio systems , and control platforms (Crestron, QSC, etc.). Comfortable responding to and managing service tickets using platforms like Freshdesk (or similar). Experience in configuring, installing, and supporting AV solutions in client-facing environments. A positive, proactive attitude and the ability to mentor junior ...

RELEX Solutions is a leading international software company with Finnish roots. Our cloud-based platform optimizes retail and supply chain processes across all industries – from DIY, pharmaceuticals and FMCG to manufacturing and our specialty (food ...