Technical Support Engineer
Redruth, Cornwall, United Kingdom
Jobline
Monitoring: Proactively monitor system performance, investigate alarms, and issue outage reports, acting on high usage alerts to ensure optimal service delivery. Documentation & Reporting: Log all customer interactions accurately within Freshdesk and provide insights for process improvements. Continuous Learning: Pursue technical training on new products and services and share knowledge with colleagues to enhance team capabilities. What We’re Looking For More ❯
Employment Type: Permanent
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