Trade Support Engineer - London, UK
Slough, Berkshire, UK
GFO-X
up and running. Be the primary interface to the client. Lead client API and Algo Conformance testing and certification. Support start and end-of-day settlement process and back office functions. Document and track customer interactions: Maintain accurate records of customer interactions, including issues, resolutions, and any additional follow-up actions. Update internal knowledge base and contribute to developing … customer support experience. Collaborate with the team to develop best practices and implement standardized support procedures. Requirements: 2-years support experience in a financial organisation ideally in trade or front-office support. Working knowledge of FIX protocol Practical experience with troubleshooting Application Services, including API issues. Practical experience with troubleshooting trading venue connectivity issues Strong problem-solving and More ❯
Employment Type: Full-time
Posted: