1 of 1 GCSC Jobs in the South West

LTE), Bespoke Virtual Environments and associated infrastructure. Managing raised concerns through to resolution, either directly, or with the assistance of internal and external resolver groups. To proactively monitor the GCSC networks, investigate alarms, issue outage reports, act on high usage alerts and resolve any and all service issues whether overall network or remote customer related, escalating where appropriate. Carry out … with shift colleagues. To make recommendations to improve systems and processes to the benefit of the customer and company. Assisting in the maintenance and distribution of up to date GCSC operational procedures To ensure an understanding of all of NSSL's product portfolio in order to be able to direct and support both 1st and 2nd line support teams as More ❯