skills, both verbal and written, with the ability to initiate and lead conversations with senior stakeholders Ability to prioritise and manage a varying workload Experience - Desirable Experience with using GRC solutions as part of a riskmanagement programme. Understanding of cyber security best practices including knowledge of the general cyber threat landscape and common security controls architecture. Due to the More ❯
Responsibilities Act as the Technical Solution Owner for ServiceNow engagements, from presales through delivery. Define solution architecture across one or more ServiceNow product lines including ITSM, ITOM, HRSD, CSM, GRC, or SecOps. Lead client-facing workshops and working sessions to identify requirements, translate business goals into platform capabilities, and deliver tailored architecture blueprints. Guide development teams in Agile/Scrum … with at least 5+ years of deep hands-on ServiceNow experience. Proven delivery expertise in at least two or more major ServiceNow product lines (e.g., ITSM, ITOM, HRSD, CSM, GRC, SecOps, SAM). Strong architectural understanding of the ServiceNow platform, with ability to lead the end-to-end technical solution lifecycle. Experience leading Agile implementations; ideally 3–4 years practicing More ❯
vision. Champion user-centred design, accessibility, and inclusion throughout the product lifecycle. Drive a culture of continuous improvement, innovation, and evidence-based decision making. Ensure robust product governance, riskmanagement, andcompliance with relevant standards. Monitor product performance, using data and insights to inform priorities and measure success. Represent the product function at senior leadership and board meetings as required. More ❯
