leading and mentoring the team; conducting appraisals, 121's, coaching, supporting their career journey, workload management and managing the people and full IT estate. From a technical standpoint, full Microsoft estate management, Microsoft365, Azure, AD, Networking (TCP/IP, DNS, routing, vLAN's) Cyber Security standards and practices (Cyber Essentials Plus, ISO27001, etc.) MS Power More ❯
be the first point of contact for IT-related queries, providing exceptional customer service and ensuring efficient resolution of technical issues. Working within a Microsoft Azure and Office365 environment, you will manage support tickets, troubleshoot hardware and software issues, and escalate complex problems where necessary. Key Responsibilities: Act as the first point of contact for all … and ticketing system. Log, prioritise, and manage IT support tickets, ensuring timely resolution in line with SLAs. Provide 1st and 2nd Line IT support for Microsoft Azure, Office365, and Windows-based environments. Troubleshoot and resolve hardware, software, and network issues. Escalate complex issues to 3rd line support engineers as required. Assist in user account management, including … documentation of incidents, solutions, and IT processes. Skills & Experience Required: Previous experience in a 1st and 2nd Line IT Support or similar role. Proficiency with Microsoft Azure, Office365, and Windows operating systems. Experience with ticketing systems and IT service management (ITSM) tools. Understanding of basic networking principles (DNS, DHCP, VPN, etc.). Excellent problem-solving and More ❯
A natural leader, you’re great at communicating with all levels of the business and bringing out the best in your team. Technical skills: You have extensive experience with Microsoft365, Azure, and Windows Server, plus the hands-on technical skills to back it up. Enthusiasm and a sense of humour is a must—this is a More ❯
A natural leader, you're great at communicating with all levels of the business and bringing out the best in your team. Technical skills: You have extensive experience with Microsoft365, Azure, and Windows Server, plus the hands-on technical skills to back it up. Enthusiasm and a sense of humour is a must—this is a More ❯
customer experience, ensuring end-users feel supported and informed. Skills & Experience Previous experience in a 1st Line IT Support or Service Desk role. Confident troubleshooting issues with Windows OS, Microsoft365, and basic networking. Strong communication skills with a customer-first approach. Ability to prioritise tasks and manage multiple issues simultaneously. Full, clean UK driving licence is More ❯
pension, life, IP, Healthcare and more Key skills/qualifications/criteria: - Excellent knowledge of Microsoft Windows Server operating systems - Strong knowledge of MicrosoftOffice365 - Strong knowledge/experience of troubleshooting networking protocols and technologies such as TCP/IP, DNS, DHCP, routing and vLANs - Good Knowledge of backup and DR services (Azure) - Experience in … managing switches and routers - Good knowledge of Mitel phone systems and SIP trunking - Knowledge of Windows Script Host/VBScript/PowerShell - Strong knowledge of Microsoft Windows 10, Windows 11 - Solid understanding of security best-practices, implementing and maintaining to keep the business protected at all times We all want to work for that business that will look after More ❯
for. As a natural communicator, you're comfortable engaging with colleagues at all levels and translating technical concepts into clear, actionable advice. Your strong knowledge of MicrosoftOffice365, Windows 10/11, and Windows Server environments is backed by hands-on experience managing networking protocols like TCP/IP, DNS, and DHCP, as well as configuring More ❯
Employment Type: Permanent
Salary: £30000 - £35000/annum bonus + other benefits available
Ipswich, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Proman
BIM and ISO19650 standards. Excellent communication and collaboration skills. Ability to build relationships and influence across teams. Bonus Points For: Experience across a range of project types. Proficiency in Microsoft O365. A valid UK driving license. How to Apply: Email your CV to Alex at or call 07867 290 645 for more information. Our clients and their customers come More ❯
knowledge. Relevant civil engineering experience (Highways, Rail, Water, Aviation). Strong leadership, delegation, and problem-solving abilities. NVQ Level 3 or higher, SMSTS, CSCS card, and expertise in Office365/CAD What We Can Offer in Return: With an impressive order book of over £3.8 billion we are one of the industry's leading principal contractors, affording More ❯
procedures, and manage performance metrics to ensure high standards are maintained. Oversee contract and license management for IT systems, software, and users. Own and manage the MicrosoftOffice365 environment, ensuring it is secure, backed up, and aligned with organisational needs. Stay proactive in researching new technologies, providing recommendations on product selections, and ensuring that IT systems More ❯
procedures, and manage performance metrics to ensure high standards are maintained. Oversee contract and license management for IT systems, software, and users. Own and manage the MicrosoftOffice365 environment, ensuring it is secure, backed up, and aligned with organisational needs. Stay proactive in researching new technologies, providing recommendations on product selections, and ensuring that IT systems More ❯
Job Title: Document Controller Location: Ipswich - IP3 9BF (3 days in the office) Contract Length: 3 months Pay - PAYE Start Date: ASAP Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services, is proud to be partnering with a dynamic More ❯
Job Title: Document Controller Location: Ipswich - IP3 9BF (3 days in the office) Contract Length: 3 months Pay - PAYE Start Date: ASAP Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services, is proud to be partnering with a dynamic More ❯
Job Title: Resource Coordinator Location: Bury St Edmunds Salary: £28,000 - £30,000 per annum Job Type: Full-time Job Summary We are seeking a highly organised Resource Coordinator to join our team. This role is crucial in coordinating the More ❯
Bury St. Edmunds, Suffolk, England, United Kingdom
Global Technology Solutions Ltd
Job Title: Resource Coordinator Location: Bury St Edmunds Salary: £28,000 – £30,000 per annum Job Type: Full-time Job Summary We are seeking a highly organised Resource Coordinator to join our team. This role is crucial in coordinating the More ❯
Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
Global Technology Solutions Ltd
Job Title: Resource Coordinator Location: Bury St Edmunds Salary: £28,000 £30,000 per annum Job Type: Full-time Job Summary We are seeking a highly organised Resource Coordinator to join our team. This role is crucial in coordinating the More ❯