Cloud Architect
Luton, Bedfordshire, UK
Cognitive Group | Part of the Focus Cloud Group
We’re currently looking for an Amazon Lex Architect with proven experience in the contact centre domain and a strong grasp of Generative AI (Gen AI) and LLM integration. This is a client-facing architecture role focused on driving automation and conversational AI initiatives. The Role The end-client operates across multiple … Lead technical design discussions with client architects and stakeholders Create and present OSD (Overall Solution Design) and HLD (High-Level Design) documentation Architect solutions integrating Amazon Lex with Gen AI/LLMs to enhance chatbot and voicebot capabilities Provide hands-on guidance to development teams on best practices and integration strategies Act as a liaison between technical teams … practices Strong experience with Amazon Connect for voicebot integration Familiarity with AWS services such as Lambda, DynamoDB, S3, API Gateway, CloudWatch Practical experience or understanding of LLMs and Generative AI, including how they can be integrated with Lex-based solutions Excellent communication and client engagement skills Strong problem-solving and analytical mindset Desirable Skills Experience with More ❯
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