Cloud Architect
Luton, England, United Kingdom
Cognitive Group | Part of the Focus Cloud Group
We’re currently looking for an Amazon Lex Architect with proven experience in the contact centre domain and a strong grasp of Generative AI (Gen AI) and LLM integration . This is a client-facing architecture role focused on driving automation and conversational AI initiatives. The Role The end-client operates across … Lead technical design discussions with client architects and stakeholders Create and present OSD (Overall Solution Design) and HLD (High-Level Design) documentation Architect solutions integrating Amazon Lex with Gen AI/LLMs to enhance chatbot and voicebot capabilities Provide hands-on guidance to development teams on best practices and integration strategies Act as a liaison between technical teams … practices Strong experience with Amazon Connect for voicebot integration Familiarity with AWS services such as Lambda , DynamoDB , S3 , API Gateway , CloudWatch Practical experience or understanding of LLMs and Generative AI , including how they can be integrated with Lex-based solutions Excellent communication and client engagement skills Strong problem-solving and analytical mindset Desirable Skills Experience with More ❯
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