2 of 2 Genesys Jobs in Peterborough

field. (or equivalent work experience) 8+ years of experience in a professional services, consulting, quality assurance or implementation role. Contact Centre Telephony experience (e.g. Genesys Cloud, Amazon Connect, NICE inContact) strongly preferred, ideally within a SaaS or technology company. Strong technical skills, with hands-on experience in CI/CD More ❯

travel up to 20% Reporting to: Sr. Director Are you a CCaaS Application Architect with a solid understanding of software development and the CXone, Genesys Cloud or Amazon Connect platform? If you love solutioning for enterprise Clients and you have a passion for helping our customers solve for omnichannel, self … experience 10+ years’ experience in Contact Center and UC environments 5 or more years of experience with software architecture and design with the CXone, Genesys Cloud or Amazon Connect platform. Past titles may include Solutions Architect, Systems Architect, Technical Architect. Experience must include: Defining overall CXone, Genesys Cloud or Amazon More ❯