2 of 2 Genesys Jobs in South Lanarkshire

enjoy the flexibility to work remotely from anywhere within the UK as you take on some tough challenges. Primary Responsibilities: Design, develop, and support Genesys voice routing solutions using Composer/IRD with solid SCXML expertise; VXML is a plus Build and maintain routing workflows using URS, Orchestration Server … Genesys Rules Engine Configure, administer, and troubleshoot Genesys platforms using GRAT, GAX, GA, Pulse, and log analysis tools Develop and support integrations across Genesys Suite, Amazon Connect, and related contact center technologies Implement CI/CD pipelines using Jenkins and GitHub; perform basic Java development as needed Troubleshoot and resolve ...

work remotely from anywhere within the UK as you take on some tough challenges. Build and maintain routing workflows using URS, Orchestration Server, and Genesys Rules Engine Configure, administer, and troubleshoot Genesys platforms using GRAT, GAX, GA, Pulse, and log analysis tools perform basic Java development as needed A hands … developer comfortable working with Genesys Suite technologies, CI/CD pipelines, and basic Java A potential technical lead or mentor, bringing experience in solution design, architecture, and team support You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction ...