2 of 2 Genesys Jobs in Yorkshire

Technical Statement: You must be able to understand, analyse, and evaluate complexity and risk across a range of contact centre solutions, with experience in deploying and/or managing Genesys, NICE, or other enterprise or cloud-based platforms. This should include inbound and outbound capabilities, workforce management (WFM), real-time and historical reporting, and agent desktop tools, along with familiarity More ❯

Technical Statement: You must be able to understand, analyse, and evaluate complexity and risk across a range of contact centre solutions, with experience in deploying and/or managing Genesys, NICE, or other enterprise or cloud-based platforms. This should include inbound and outbound capabilities, workforce management (WFM), real-time and historical reporting, and agent desktop tools, along with familiarity More ❯