7 of 7 Genesys Jobs in England

CCaaS and communications infrastructure intersect to support modern customer engagement journeys. Experience working closely with MSPs or system integrators supporting CCaaS platforms such as Genesys, Cisco, Five9, Zoom, RingCentral or similar ecosystems. The Whole Person Promise: At Bandwidth, we’re pretty proud of our corporate culture, which is rooted ...

JR109228Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency … driven, with strong problem-solving abilities.* Comfortable working in a fast-paced, matrixed environment.* Proficient in relevant enterprise tools and CRM systems.#LI-MC1If a Genesys employee referred you, please use the link they sent you to apply.**About Genesys:**Genesys empowers more than 8,000 organizations worldwide to create ...

team sharing a workload of approx. 1000 calls and 700 emails a month. Day-to-Day Activities: Taking incoming calls and emails via Genesys to log incidents into ITSM, capturing all the minimum data set required to progress the incident. We will try our best endeavours to resolve the issue ...

SMP. Pipeline Skills: Demonstrated ability to generate and manage a robust sales pipeline. Tools: Proficiency with CRM and engagement platforms such as Salesforce, Genesys, or NICE. Soft Skills: Exceptional communication and organizational skills with a professional, enthusiastic approach. Qualifications: Relevant certifications (CPP/CIPP) are a plus but not required. ...

contract renewals Deliver thought leadership across contact centre transformation, AI, automation, and customer experience Collaborate with delivery, cloud, and platform teams (AWS, Azure, Genesys, NICE) Key Requirements: Strong experience in telecom/telecommunications accounts Proven success in account growth, farming, and revenue ownership Experience with contact centre, CCaaS ...

parallel while maintaining quality and programme alignment Nice to Have Experience working within central government or highly regulated environments Exposure to technologies such as Genesys, Verint, Qualtrics, Uptivity, VPI, Satmetrix, or BrandEmbassy Knowledge of wider CXone ecosystem integrations and roadmap capabilities Experience supporting large-scale environments with significant operational scale ...

Important If you haven’t used Five9 previously, we will consider applications from candidates with comparable skills using one of the following similar tools: Genesys, MaxContact, Connex AI/Connex One, 8x8, NICE CX, RingCentral, Talk Desk, and Dialpad. This role is being exclusively managed by Tim Campion at CCP. ...