2 of 2 Genesys Jobs in the Midlands

First Line Analyst (L2)

Hiring Organisation
HAYS
Location
Nottingham, UK
Employment Type
Full-time
team sharing a workload of approx. 1000 calls and 700 emails a month. Day-to-Day Activities: Taking incoming calls and emails via Genesys to log incidents into ITSM, capturing all the minimum data set required to progress the incident. We will try our best endeavours to resolve the issue ...

First Line Analyst (L2)

Hiring Organisation
HAYS
Location
nottingham, midlands, united kingdom
team sharing a workload of approx. 1000 calls and 700 emails a month. Day-to-Day Activities: Taking incoming calls and emails via Genesys to log incidents into ITSM, capturing all the minimum data set required to progress the incident. We will try our best endeavours to resolve the issue ...