Senior User Researcher
- Hiring Organisation
- LA International Computer Consultants Ltd
- Location
- City, Newcastle Upon Tyne, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP Annual
discovery phase activities, including ethnographic research and field studies * Apply a broad range of qualitative and quantitative research methods (eg, usability testing, surveys, interviews, analytics) * Analyse and synthesise research findings to produce clear, actionable insights and recommendations * Work within GDS standards, ensuring research outputs meet government service assessment criteria … large-scale government transformation programmes * Familiarity with service design and accessibility standards (eg, WCAG) * Experience contributing to service assessments and governance processes * Knowledge of analytics tools (eg, Google Analytics) and data-driven research methods * Experience mentoring or leading research teams * Ability to work effectively in hybrid ...