Career Opportunities: Graduate 2nd Line SupportAnalyst (10668) Requisition ID 10668 - Posted - Years of Experience: 1 - Consulting - Location: 1 - Job Solidsoft Reply is a Reply Group company specialised in developing digital healthcare solutions for patient safety and closed-loop medicine management. We partner with healthcare and industry … thought leader in our field, delivering software and services via a team of highly skilled professionals. Role Overview: We are seeking a 2nd Line SupportAnalyst to join our Support & Operations team. Reporting to the Service Desk Manager, you will provide initial response support to customers … chat, email, or ticketing system. Guide users through solutions following established procedures and knowledge articles. Collaborate with clients, vendors, partners, and technical teams to support and escalate technical incidents. Accurately log all support interactions, resolutions, and follow-ups in the helpdesk system, managing issues through to resolution with More ❯
West Midlands, England, United Kingdom Hybrid / WFH Options
WeAreAspire
Exciting Career Opportunity! Join Our Growing Team as a SupportAnalyst! 🚀 📍 Location: Birmingham, UK (Hybrid role - Office-based with some travel to customer sites) 💼 Salary: £28,500 (rising to £30,500 after training period) Are you ready to take on a new opportunity and solve technical problems in … the world of SaaS and insurance? We're looking for a SupportAnalyst to join a strong and motivated team! 🌟 🔍 What You'll Do: 🛠️ Troubleshoot and resolve customer queries and technical issues 💡 Provide advice on optimising system functionalities for users 📝 Help customers configure the system to meet their … specific business needs 🤝 Build professional relationships by offering ongoing support 🧑💻 Work with internal teams to test and enhance system performance 🌱 Career Development: Structured career path with regular feedback and clear targets 📈 Opportunities for growth into Senior or Lead Analyst roles Early responsibility for mentoring and guiding colleagues 💼 Who More ❯
An exciting opportunity has arisen for a talented Graduate Application SupportAnalyst to join a dynamic equities trading business. This is an excellent role for someone eager to embark on their career in application support, gaining exposure to cutting-edge technology and fast-paced trading environments. … Key Responsibilities : Provide first-line and second-line support for trading applications, ensuring minimal disruption to trading operations. Troubleshoot and resolve technical issues across various platforms, maintaining optimal system performance. Collaborate with developers, traders, and infrastructure teams to deliver solutions efficiently. Monitor application systems and proactively address potential issues. More ❯
An exciting opportunity has arisen for a talented Graduate Application SupportAnalyst to join a dynamic equities trading business. This is an excellent role for someone eager to embark on their career in application support, gaining exposure to cutting-edge technology and fast-paced trading environments. … Key Responsibilities : Provide first-line and second-line support for trading applications, ensuring minimal disruption to trading operations. Troubleshoot and resolve technical issues across various platforms, maintaining optimal system performance. Collaborate with developers, traders, and infrastructure teams to deliver solutions efficiently. Monitor application systems and proactively address potential issues. More ❯
