We’re looking for a hands-on, technically skilled Software & TechnicalSupport Engineer to join our client’s dynamic team. This role blends software development with engineering support and mechanical design — perfect for someone who’s equally comfortable writing code and rolling up their sleeves in the workshop. You’ll work across product development, technicalsupport … Occasional travel to customer sites and industry events adds even more variety to your day-to-day work. Key Responsibilities · Develop in-depth knowledge of our product range. · Deliver technicalsupport to customers and internal teams, including troubleshooting and phone support. · Maintain and organize technical documentation. · Contribute to new software tool development (preferably in Delphi or C# … apply mechanical design tools such as SolidWorks or Autodesk Inventor. · Prototype and test concepts using in-house workshop equipment. · Update user manuals and assist with CE & UKCA compliance documentation. · Support the development of our STEM-focused educational and racing product lines. · Participate in ISO9001 audits and drive continuous improvement. · Learn the SAGE 200 ERP system and support its More ❯
Jam Management Consultancy Limited T/A JAM RECRUITMENT
GraduateTechnical Engineer - TechnicalSupport/IT Engineer Salary: £35,000 - £38,000 Location: Thames Valley Type: Full-Time | Graduate/Trainee Role About the Role Our clients are actively seeking talented and motivated GraduateTechnical Engineers to join their expanding teams in a GraduateTechnicalSupport and Graduate … This is a fantastic opportunity for recent graduates who want to work with cutting-edge technologies including SaaS, Cloud, NLP, AI, Machine Learning, and Data Science . As a GraduateTechnical Engineer , you will receive comprehensive training in software development, AI technologies, IoT, cloud applications, contact centre solutions, and more. This role is highly client-facing , combining your … technical problem-solving skills with exceptional customer experience (CX) delivery. What You’ll Do as a GraduateTechnical Engineer Provide technicalsupport and troubleshooting for advanced software and cloud applications. Engage in software/web development using tools like Python, MATLAB, Git/GitHub . Collaborate with customers to maintain trust through timely communication and More ❯
TechnicalSupport Engineer - Graduate Considered An exciting opportunity for a talented graduate or experienced support professional to join a market-leading, disruptive software company in London as a TechnicalSupport Engineer. Specialising in cutting-edge machine learning technology, this rapidly growing organisation offers excellent training, career progression, and long-term prospects. You'll … that is at the forefront of innovation. As the first point of contact for customer issues, you'll play a critical role in triaging problems and working closely with technical teams to ensure swift resolution. If you're eager to grow your career in a dynamic, fast-paced environment, we would love to hear from you. Location: Central London … days in office/2 days remote Salary: £28,000 - £35,000 + healthcare, pension etc. Requirements for TechnicalSupport Engineer - Graduate Considered Top academics including a minimum 2.1 bachelors from a leading University in a STEM-related discipline At least ABB at A-Level or equivalent UCAS points (please ensure A-Level grades are included on More ❯
Location: Remote Salary: Up to £26K Nobul is collaborating with an innovative SaaS company to grow their customer support team. About our client: We are an award-winning company founded in 2006. For more than a decade, our mission has been to provide the waste management and recycling industry with the most comprehensive and powerful business management software solution … delivering unrivalled performance, productivity, efficiency and cost-effectiveness. We are looking to hire a Customer Support Specialist to play a critical role as the first point of contact for clients contacting the Help Desk for our SaaS product. We want to speak to customer-focused individuals with strong attention to detail and the ability to go beyond clients' initial … track dozens of open tickets at various stages of completion; Work with multiple teams to find, analyse, and resolve client issues Communicate the root cause to clients in non-technical terms Proactively identify clients experiencing repeated problems or requests that are not fixed to the client's satisfaction. Escalate issues as needed; Provide recommendations to the Product team about More ❯
TechnicalSupport (1st Line Escalations) - German & English Speaking - Graduate/Early Careers opportunity Permanent Hybrid - 3 days a week onsite in London (City) 2 days remote The Role Working with one of our clients, a huge player in the technology and mapping sector, you will you will be working in an established team. You will be part … provided. However, it is essential that you speak/read/write fluent German and English. It would be useful if you have any customer service or 1st line technicalsupport experience, but this is not necessary as you will be provided with extensive training for the role. Skills and Experience: Fluent in German and English (ideally A2 … a variety of online sources in German and English. Keen attention to detail. Adaptable and able to learn new projects and processes Good judgement and decision making capability Some technicalsupport or other problem solving experience preferred, not necessary Customer service background, but not necessary. Job Responsibilities Should be Strong in German & English Grammar: Articulation, Sentence structure - Should More ❯