bring clarity where there is little framework or direction, and ensure the voices of users are always at the centre. What you'll do Champion the value of user research and build shared ownership of insights across the team. Work closely with Service and Product Managers to design research strategies that deliver actionable insights for service development. Create … inclusive recruitment briefs to ensure representation from all user groups, including those who experience barriers to digital services. Plan, design and carry out research activities such as interviews, usability testing, prototype testing, guerrillaresearch, and surveys. Manage and analyse both qualitative and quantitative research projects, including customer experience mapping and proposition development. Share findings and recommendations … improvement of products and services, helping to deliver a consistent, high-quality user experience across digital platforms. Mentor and support junior User Researchers, while contributing to the wider user research community by sharing best practice. What we're looking for You'll bring a strong background in Human Factors and User-Centred Design , along with: Experience planning and conducting More ❯
bring clarity where there is little framework or direction, and ensure the voices of users are always at the centre. What you'll do Champion the value of user research and build shared ownership of insights across the team. Work closely with Service and Product Managers to design research strategies that deliver actionable insights for service development. Create … inclusive recruitment briefs to ensure representation from all user groups, including those who experience barriers to digital services. Plan, design and carry out research activities such as interviews, usability testing, prototype testing, guerrillaresearch, and surveys. Manage and analyse both qualitative and quantitative research projects, including customer experience mapping and proposition development. Share findings and recommendations … improvement of products and services, helping to deliver a consistent, high-quality user experience across digital platforms. Mentor and support junior User Researchers, while contributing to the wider user research community by sharing best practice. What we're looking for You'll bring a strong background in Human Factors and User-Centred Design , along with: Experience planning and conducting More ❯
Worthing, Sussex, United Kingdom Hybrid / WFH Options
Experis
user insights and translate them into features and actions that will allow service/product managers to iteratively improve their service for users. Plan, design and conduct in-house research to test new service ideas and concept development (including user requirements gathering, early stage concept and prototype testing, guerrillaresearch and usability testing sessions, and other approaches … usability testing process for a digital service - from developing user recruitment briefs through to test moderation, analysis and report writing. Work with Service/Product Managers to devise appropriate research strategies to generate focused insights and to convert concepts into high quality stimulus material. Work closely with designers, business analysts and software developers to turn user data into actionable … user stories that influence product/service direction and prototype development. Work with Service/Product Managers to devise appropriate research strategies to generate focused insights and to convert concepts into high quality stimulus material. Work closely with designers, business analysts and software developers to turn user data into actionable user stories that influence product/service direction and More ❯
Worthing, West Sussex, United Kingdom Hybrid / WFH Options
Experis
user insights and translate them into features and actions that will allow service/product managers to iteratively improve their service for users. Plan, design and conduct in-house research to test new service ideas and concept development (including user requirements gathering, early stage concept and prototype testing, guerrillaresearch and usability testing sessions, and other approaches … usability testing process for a digital service - from developing user recruitment briefs through to test moderation, analysis and report writing. Work with Service/Product Managers to devise appropriate research strategies to generate focused insights and to convert concepts into high quality stimulus material. Work closely with designers, business analysts and software developers to turn user data into actionable … user stories that influence product/service direction and prototype development. Work with Service/Product Managers to devise appropriate research strategies to generate focused insights and to convert concepts into high quality stimulus material. Work closely with designers, business analysts and software developers to turn user data into actionable user stories that influence product/service direction and More ❯
