2 of 2 Handset Jobs in the City of London

contact for inbound support calls and tickets Logging faults, incidents, and service requests accurately using our support systems Supporting customers with basic telephony, VoIP, handset, and connectivity-related issues Gathering information from customers to assist with fault diagnosis Assisting with troubleshooting activities and remote support sessions Learning how to prioritise ...

lifetime value (CLV), and marketing performance Collaborating with senior stakeholders to drive insight-led initiatives Improving data quality across analytics and reporting outputs Supporting handset and mobile-related projects, including analysis of new product launches Working towards ownership of end-to-end analytics projects Contributing to longer-term strategic initiatives ...