2 of 2 Hardware Engineer Jobs in Ibstock

Ibstock Plc Apprenticeship We are currently recruiting for an Apprentice Hardware Engineer to join our team at our Ibstock Head Office in Ibstock, Coalville, LE67 6HS. You will study will be the Information Communication Technician L3 Apprenticeship. Duration 18 months The starting salary for this role is £20,000. This programme offers you the chance to train for … they need to be effective in their functions, empowering them to get the most value from their tech tools.• Rectifying faults and providing advice on a wide range of hardware including audio visual equipment, phones, operating systems, and related software.• Working to solve our customers questions first time in a friendly way and offering training and guidance to avoid … a recurrence• When onboarding a new colleague, you will often be their first experience of tech, so we are looking for someone with great hardware knowledge and customer service skills.• Our hardware fleet is a valuable asset, you will take pride in maintaining it to the highest standards throughout its life and disposing of it responsibly afterwards. Key More ❯

they need to be effective in their functions, empowering them to get the most value from their tech tools. Rectifying faults and providing advice on a wide range of hardware and related software. We are looking for someone with great hardware knowledge and customer service skills. Role Key Accountabilities: Procurement and configuration of hardware, ensuring devices are … Develop, maintain, and update standard images for desktop and laptop devices to ensure consistent builds and minimal disruption for end-users Track and document the full lifecycle of all hardware, including issuing, maintenance, returns, refurbishment, and secure disposal Provide advanced troubleshooting for hardware issues, acting as an escalation point for 1st line support when required Repair, patch, and … devices to ensure maximum uptime, reliability, and compliance with cyber security and audit requirements Liaise with suppliers and vendors for warranty claims, parts replacement, repairs, and procurement of new hardware Respond to and resolve IT incidents and service requests promptly and professionally, ensuring all tickets are logged, prioritised, and resolved in line with agreed SLAs Contribute to knowledge sharing More ❯