2 of 2 Hardware Maintenance Jobs in East Anglia

multiple sites. Key Responsibilities: Technical Support: Provide first-line and second-line technical support to end-users via phone, email, or in person. Resolve hardware and software issues promptly and escalate when necessary. Troubleshooting: Diagnose and troubleshoot hardware, software, and network problems to identify root causes and implement … effective solutions. Configuration: Build, deploy, configure, and issue hardware and software to support new users (laptops, phones, and tablets). Remote Support: Offer remote support for off-site users and remote offices as needed. Hardware Maintenance: Perform system upgrades, component replacements, and equipment installations. Software Support: Assist … users with software installations, updates, and configurations. Troubleshoot and resolve software-related issues. Network Support: Assist in the setup, configuration, and maintenance of network infrastructure, including routers, switches, and firewalls. User Training: Conduct training sessions to improve end-users' understanding of IT systems and best practices. Documentation: Maintain accurate More ❯

printers, peripherals and point of sales systems at various customer locations around Essex. Additionally, The Field Services Engineer will be responsible for providing IT Hardware Support, for Installs Moves and Changes across client sites. Base salary between £27,000 to £29,000 (depending on experience), company car, fuel card … tablets, printers, peripherals and point of sales systems Perform on site installations and troubleshooting on a wide range of products in a software or hardware environment Obtain/maintain a set of vendor certifications as required by CDW to perform the role Follow documented procedures both CDW and client … role within the organisation and the overall business objectives of the organisation. Qualifications, Skills & Experience Experience with installing, troubleshooting, and fixing a variety of hardware devices including end user computing, PCs, laptops, tablets, printer & peripherals Ability to install and configure software as per customer requirements Hold relevant and current More ❯