an experienced member of the technical team and your technical aptitude will add value in this multi-faceted role. Perform duties that include ticket support on Service Desk, and hardware maintenance. Attend client sites as and when required to fulfil the requirements of proactive and reactive troubleshooting. Have a diligent approach that achieves a long term and cost-effective More ❯
ensuring high-quality support and service delivery. Key Responsibilities: Travel to diverse customer sites to provide on-site IT support services Diagnose, repair, and maintain a variety of IT hardware and systems Install, move, and make changes to IT equipment across client sites Perform software and hardware troubleshooting and installations Follow client and internal documented procedures, offering feedback … call allowance applies) Support wider IT teams as needed Willingness to work overtime when required (overtime rates apply) Qualifications & Experience: Proven experience with installation, troubleshooting, and repair of IT hardware, including data centre equipment and end-user computing devices Ability to configure software based on client specifications Possession of relevant and up-to-date vendor certifications (e.g. Dell, Lenovo … IBM, HP) or, proven demonstratable experience happy to take the accreditation for HP, IBM & Lenovo. Sound understanding of hardwaremaintenance and break/fix procedures Full UK driving licence is essential Must be eligible for UK security clearances such as SC and NPPV3 Essential Attributes: Strong attention to detail and quality-focused approach Ability to work independently and More ❯
ensuring high-quality support and service delivery. Key Responsibilities: Travel to diverse customer sites to provide on-site IT support services Diagnose, repair, and maintain a variety of IT hardware and systems Install, move, and make changes to IT equipment across client sites Perform software and hardware troubleshooting and installations Follow client and internal documented procedures, offering feedback … call allowance applies) Support wider IT teams as needed Willingness to work overtime when required (overtime rates apply) Qualifications & Experience: Proven experience with installation, troubleshooting, and repair of IT hardware, including data centre equipment and end-user computing devices Ability to configure software based on client specifications Possession of relevant and up-to-date vendor certifications (e.g. Dell, Lenovo … IBM, HP) or, proven demonstratable experience happy to take the accreditation for HP, IBM & Lenovo. Sound understanding of hardwaremaintenance and break/fix procedures Full UK driving licence is essential Must be eligible for UK security clearances such as SC and NPPV3 Essential Attributes: Strong attention to detail and quality-focused approach Ability to work independently and More ❯
