and backup management. Identify and implement opportunities to improve IT infrastructure security and efficiency. Train users and assess training needs to support adoption of IT solutions. Support asset tagging, hardwaremaintenance, and vendor contract management. Take part in IT projects and maintenance activities in line with departmental objectives. Required Skills & Experience Minimum 3 years' experience in 1st … and 2nd Line IT support roles Strong understanding and hands-on experience with: Active Directory, Microsoft 365 Administration, SharePoint Online, VoIP system administration, Hardware support and troubleshooting, Helpdesk/ticketing systems Experience working with users in on-premise, hybrid, and remote setups Ability to manage 3rd party vendors and support contracts GCSE in IT (or equivalent qualification) Desirable Skills More ❯
limited to PCs, laptops, tablets, printers, peripherals and point of sales systems at various customer locations around Grantham. Additionally, The Field Services Engineer will be responsible for providing IT Hardware Support, for Installs Moves and Changes across client sites. Base salary between £27,000 to £29,000 (depending on experience), company car, fuel card OOH is £44/night … not limited to PCs, laptops, tablets, printers, peripherals and point of sales systems Perform on site installations and troubleshooting on a wide range of products in a software or hardware environment Obtain/maintain a set of vendor certifications as required by CDW to perform the role Follow documented procedures both CDW and client supplied and provide constructive feedback … as necessitated by your changing role within the organisation and the overall business objectives of the organisation. Qualifications, Skills & Experience Experience with installing, troubleshooting, and fixing a variety of hardware devices including end user computing, PCs, laptops, tablets, printer & peripherals Ability to install and configure software as per customer requirements Hold relevant and current vendor certifications such as Dell More ❯
to PCs, laptops, tablets, printers, peripherals and point of sales systems at various customer locations across the UK. Additionally, The Field Services Engineer will be responsible for providing IT Hardware Support, for Installs Moves and Changes across client sites. Responsibilities Travel between a wide variety of customer sites to provide IT Support Services to meet contractual requirements Provide support … not limited to PCs, laptops, tablets, printers, peripherals and point of sales systems Perform on site installations and troubleshooting on a wide range of products in a software or hardware environment Obtain/maintain a set of vendor certifications as required by the company to perform the role Follow documented procedures both company and client supplied and provide constructive … by the company. Participate in the on-call rota which includes mornings, evenings and weekends (on call allowances apply) Qualifications Experience with installing, troubleshooting, and fixing a variety of hardware devices including end user computing, PCs, laptops, tablets, printer & peripherals Ability to install and configure software as per customer requirements Hold relevant and current vendor certifications such as Dell More ❯
