1 of 1 Head of Applications Jobs in Rugby

JOB TITLE: Head of IT LOCATION: Rugby SALARY: £70k - £80k + 15% bonus WAY OF WORKING: Hybrid THE BUSINESS: Our client is a market leading organisation working behind the scenes to support well-known household brands across multiple sectors. THE HEAD OF IT OPPORTUNITY: As Head of IT, you’ll lead a high … performance, identify areas for improvement and drive corrective actions. Lead the response to product incidents and coordinate cross functional teams, and analyse root causes. Manage and develop a team of product support specialists. Provide guidance, coaching and clear objectives. Act as the key link between business users, technical teams and external partners. Champion process improvements and new tools to … optimise efficiency. THE IDEAL CANDIDATE WILL HAVE: Proven experience in product support management Strong technical understanding of business systems, databases, and the software development lifecycle Experienced in incident management, troubleshooting, and rot cause analysis Skilled leader with the ability to inspire and develop teams Excellent communicator with a customer-focused mindset Stakeholder management skills Knowledge of ITIL principles More ❯