2 of 2 Head of Delivery Jobs in the East of England

Head of Technical - Client Service Delivery We are looking for an experienced operations or client service leader to lead our Client Service Delivery Technical team. Head of Technical The Head of Technical will report into the Head of CSD, and … support all of the CSD function as well as the GBC broking teams in some areas. A key leadership position within CSD that has a direct impact on service provided by CSD, as well as providing motivation and visibility around progression for colleagues, and shaping the design of … from our London and/or Chelmsford offices. What the day will look like This role is primarily responsible for upskilling the Client Service Delivery community, and contributing to strategic projects through knowledge sharing and advice and active participation in workstreams. This will involve: Design and implementation of More ❯

Head of Service Delivery (6month FTC) Location: Hemel Hempstead Job Type: Fixed Term Contract - 6months with potential for extension or permanent role Competitive Compensation: Based on experience A new exciting Fixed Term Contract opportunity has become available on an initial 6-month basis for a Head of Service Delivery to oversee customer services and service desk operations in Hemel Hempstead for a global leading digital solutions company. This strategic role is ideal for someone with extensive experience in IT Service Management (ITSM) systems, to ensure the highest standards of service delivery. The … successful hire will manage both the Service Delivery Manager and Technical Manager, driving excellence across all service delivery platforms. Day-to-day of the role: Execute a strategic vision for service delivery, aligning with company goals and exceeding customer expectations. Oversee customer services and the service More ❯