Head Of Support (DevOps)
Belfast, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
MCS Group
Head of DevOps Support Remote UK/ROI Are you ready to take the reins of a mission-critical DevOps support function at a fast-growing SaaS company delivering cutting-edge artifact and supply chain management at scale? We're hiring a Head of DevOps Support - a … dynamic, hands-on leader who knows how to blend strong operational rigour with technical depth. In this role, you'll lead and scale a high-performing team of support engineers, helping developers and enterprise clients get the most from a cloud-native, API-driven platform powering CI/CD pipelines around the globe. What you'll be doing … address platform feedback that really matters to users. Automating wherever possible - because great support teams build, not just react. What we're looking for: Experience scaling technical support or DevOps teams in a SaaS or platform context. A strong grasp of developer tools, cloud-native infrastructure, CI/CD pipelines, and support systems (e.g. Zendesk, Linear, Intercom More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: