2 of 2 Head of Operations Jobs in Cardiff

Head of Customer Operations page is loaded Head of Customer Operations Apply locations Cardiff, Lambourne time type Full time posted on Posted 4 Days Ago job requisition id R57770 Job Summary: AgentOS PropTech Group is hiring a Head of Customer Operations to lead and scale its customer-facing teams across support … the CEO and is responsible for driving operational strategy, service delivery, and AI adoption as the company transitions into an AI-first organisation. Key responsibilities include: Leading a team of 5, including two team leads. Overseeing service performance, compliance (FCA, banking partners), and customer experience. Driving automation and digital transformation. Coaching team members to become AI-enabled leaders. The … ideal candidate has 7+ years in senior operations roles within SaaS, PropTech, or FinTech, with strong leadership, strategic, and AI transformation experience. Job Description: About AgentOS PropTech Group AgentOS PropTech Group is a leader in property technology , banking technology and client accounting , offering a suite of innovative products-agentOS, agentPay , and Calmony -that streamline property management, rent automation More ❯

Location:We're open to the successful candidate being based from either our Cardiff, Manchester, Southampton or London office. All Starling Bank colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. Reporting to:Director of Operations Shared Services Closing date: Friday 15th August, 10am About Starling … experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone … can thrive. The Opportunity This is a brand new position reporting into our Director of Operations Shared Services. The Head of Operations MI, Performance and Budget Assurance is responsible for leading the development, implementation, and continuous improvement of Management Information (MI) systems, performance reporting across all operational functions and tracking, reporting and assurance of More ❯