1 of 1 Head of Operations Jobs in Sussex

We're hiring for a dynamic Head of Operations to lead and evolve this telecom service teams. This role is ideal for someone with strong telecoms experience and a passion for continuous improvement and operational excellence. You'll oversee daily team operations, manage escalations, and drive both system and process enhancements to improve efficiency. A big … part of this role involves project delivery - from internal change initiatives to onboarding new customer bases through acquisitions. We're looking for a hands-on strategic thinker who can balance workforce planning with growth, optimise third-party supplier processes (particularly in ordering and automation), and champion high performance across teams. You'll also play a key role in building … supplier relationships to stay ahead of industry changes. The role requires someone confident in developing and implementing business processes, with a strong understanding of ISO 9001 and ISO 27001 standards. Reporting to senior stakeholders and contributing to wider business projects is also a key part of the remit. Ideal Candidate Snapshot: Telecoms background is essential. Proven track More ❯