24 of 24 Head of Operations Jobs in the UK excluding London

The Head of IT Operations will provide operational leadership of IT infrastructure, cloud, network, and telephony systems, supporting mission-critical services across port terminals, shipping operations, and commercial offices. This role is pivotal in ensuring IT operations are resilient, secure, and aligned with the dynamic needs of the maritime and port services industry … delivering high performance across a complex operational landscape. Client Details The employer is a well-established organisation in the leisure, travel, and tourism industry. Description The Head of IT Operations will provide strategic and operational leadership of IT infrastructure, cloud environments, network, and telephony systems, supporting mission-critical services across port terminals, shipping operations, and … commercial offices. This role is pivotal in ensuring IT operations are resilient, secure, and aligned with the dynamic needs of the maritime and port services industry, delivering high performance across a complex, 24/7 operational landscape. Duties and Responsibilities: Infrastructure & Cloud Management * Lead the architecture and lifecycle management of hybrid infrastructure supporting all operations, both More ❯

Head of Customer Operations Salary : £35,000 - £40,000 per annum Location : Remote (UK-based preferred) Roto VR is on a mission to revolutionise the way we experience Virtual Reality. Our award-winning Roto VR chairs bring a new level of immersion to gaming, simulation, training, and entertainment. We’re scaling fast, selling through global retailers … including Amazon, Argos, Best Buy and Costco, and we’re looking for a Head of Customer Operations to join our growing team. This is a key role, ensuring that every customer – from hardcore VR gamers to global enterprise clients – receives the world-class service they expect from an innovative tech leader. We're looking for a proactive … customer-focused applicant who has a genuine passion and interest in virtual reality gaming and technology. Must Haves: Genuine enthusiasm for VR and gaming. Strong understanding of Shopify. Proven experience with CRM systems (HubSpot ideal). Solid grasp of logistics (domestic: UK & USA; international). Nice To Haves: Experience in technology product launches. Marketing exposure: Email, Google Ads More ❯

Head of E-Commerce Operations Certain Advantage is hiring for a Head of E-Commerce Operations for a client based in Liverpool.The role is on a permanent basis, with excellent benefits. £60,000-£70,000 DOE, plus bonus. The Role: We are seeking a dynamic Head of E-commerce Operations/… Operations Director to lead ecommerce strategy, drive operational efficiency, and enhance customer experiences within the supply chain. This is an exciting position to really help drive the various teams within the business and increase online sales. The role will be to improvement performance and help project manage ecommerce channels such as new Marketplaces. You will oversee order fulfilment, supply … chain logistics, website performance, and marketplace expansion, ensuring smooth ops and business growth within a predominantly b2c retail business. The business has a number of websites to manage, which are Shopify based, a great brand and product line. This is within home improvements so candidates within a similar industry could fit or household, homeware or appliances too. A completely More ❯

This role sits within the Global Investor and Distribution Solutions (GIDS), the business unit that delivers global omni-channel investor servicing, including contact centre, as well as digital services. Head of Product Operations Locations : London, Essex | Hybrid The Opportunity We’re looking for an experienced Head of Product Operations to take our Digital organisation … to the next level. This is an opportunity to own and drive the strategy for our product operations across digital. You’ll be part of a fast-moving, highly skilled team, shaping the next generation of investment and client-facing applications. This is our first leadership hire in product operations, and we see it as a … fundamental piece to continue driving efficiency. By streamlining and gradually improving the functions that support our product org, you will support our team to meet the needs of our clients better and deliver more strategic outcomes. We are looking for an experienced leader who is confident in setting up a product operations function from scratch and proving its More ❯

This role sits within the Global Investor and Distribution Solutions (GIDS), the business unit that delivers global omni-channel investor servicing, including contact centre, as well as digital services. Head of Product Operations Locations : London, Essex | Hybrid The Opportunity We’re looking for an experienced Head of Product Operations to take our Digital organisation … to the next level. This is an opportunity to own and drive the strategy for our product operations across digital. You’ll be part of a fast-moving, highly skilled team, shaping the next generation of investment and client-facing applications. This is our first leadership hire in product operations, and we see it as a … fundamental piece to continue driving efficiency. By streamlining and gradually improving the functions that support our product org, you will support our team to meet the needs of our clients better and deliver more strategic outcomes. We are looking for an experienced leader who is confident in setting up a product operations function from scratch and proving its More ❯

This role sits within the Global Investor and Distribution Solutions (GIDS), the business unit that delivers global omni-channel investor servicing, including contact centre, as well as digital services. Head of Product Operations Locations : London, Essex | Hybrid The Opportunity We’re looking for an experienced Head of Product Operations to take our Digital organisation … to the next level. This is an opportunity to own and drive the strategy for our product operations across digital. You’ll be part of a fast-moving, highly skilled team, shaping the next generation of investment and client-facing applications. This is our first leadership hire in product operations, and we see it as a … fundamental piece to continue driving efficiency. By streamlining and gradually improving the functions that support our product org, you will support our team to meet the needs of our clients better and deliver more strategic outcomes. We are looking for an experienced leader who is confident in setting up a product operations function from scratch and proving its More ❯

Job Title: Head of Business Operations & Engineering Location: London, UK (Hybrid) Industry: B2B SaaS/Technology Employment Type: Full-Time About the Company We are a high-growth B2B SaaS company headquartered in London, delivering enterprise-grade solutions that help businesses streamline operations, improve customer engagement, and scale efficiently. Our platform is trusted by global clients … we’re backed by leading investors who believe in our mission to transform how businesses operate through intelligent software. Role Overview We are seeking a strategic and execution-focused Head of Business Operations & Engineering to lead cross-functional initiatives that drive operational excellence and technical innovation. This role sits at the intersection of product, engineering, and … data-driven environment. You will be responsible for aligning engineering capabilities with business goals, optimizing internal processes, and scaling our operational infrastructure to support rapid growth. Key Responsibilities Business Operations Design and implement scalable operational frameworks across departments Lead strategic planning, OKR development, and performance tracking Partner with Finance, Sales, and Customer Success to improve cross-functional workflows Drive More ❯

Job Title: Head of Business Operations & Engineering Location: London, UK (Hybrid) Industry: B2B SaaS/Technology Employment Type: Full-Time About the Company We are a high-growth B2B SaaS company headquartered in London, delivering enterprise-grade solutions that help businesses streamline operations, improve customer engagement, and scale efficiently. Our platform is trusted by global clients … we’re backed by leading investors who believe in our mission to transform how businesses operate through intelligent software. Role Overview We are seeking a strategic and execution-focused Head of Business Operations & Engineering to lead cross-functional initiatives that drive operational excellence and technical innovation. This role sits at the intersection of product, engineering, and … data-driven environment. You will be responsible for aligning engineering capabilities with business goals, optimizing internal processes, and scaling our operational infrastructure to support rapid growth. Key Responsibilities Business Operations Design and implement scalable operational frameworks across departments Lead strategic planning, OKR development, and performance tracking Partner with Finance, Sales, and Customer Success to improve cross-functional workflows Drive More ❯

Job Title: Head of Business Operations & Engineering Location: London, UK (Hybrid) Industry: B2B SaaS/Technology Employment Type: Full-Time About the Company We are a high-growth B2B SaaS company headquartered in London, delivering enterprise-grade solutions that help businesses streamline operations, improve customer engagement, and scale efficiently. Our platform is trusted by global clients … we’re backed by leading investors who believe in our mission to transform how businesses operate through intelligent software. Role Overview We are seeking a strategic and execution-focused Head of Business Operations & Engineering to lead cross-functional initiatives that drive operational excellence and technical innovation. This role sits at the intersection of product, engineering, and … data-driven environment. You will be responsible for aligning engineering capabilities with business goals, optimizing internal processes, and scaling our operational infrastructure to support rapid growth. Key Responsibilities Business Operations Design and implement scalable operational frameworks across departments Lead strategic planning, OKR development, and performance tracking Partner with Finance, Sales, and Customer Success to improve cross-functional workflows Drive More ❯

Job Title: Head of Technical Operations Centre (TOC) Role: We’re working with a global leader in live broadcast media to find a driven and technically accomplished Head of Technical Operations Centre. This is a unique opportunity to lead and evolve a 24/7 mission-critical environment that underpins some of the … world’s most watched live events. You’ll be at the helm of operational excellence, technical innovation, and team leadership, all while staying close to the tech in a hands-on capacity. What’s in it for you? Take ownership of a high-performance TOC supporting global live broadcasts. Shape the technical roadmap with the opportunity to introduce … new tools and processes. Join a highly collaborative culture with visible impact and senior leadership exposure. Responsibilities: Lead and mentor the TOC engineering team, ensuring 24/7 coverage of network and video services. Oversee live event execution, SLA compliance, service bookings, and customer support. Act as the senior point of escalation for complex incidents (Tier 3 support More ❯

Job Title: Head of Technical Operations Centre (TOC) Role: We’re working with a global leader in live broadcast media to find a driven and technically accomplished Head of Technical Operations Centre. This is a unique opportunity to lead and evolve a 24/7 mission-critical environment that underpins some of the … world’s most watched live events. You’ll be at the helm of operational excellence, technical innovation, and team leadership, all while staying close to the tech in a hands-on capacity. What’s in it for you? Take ownership of a high-performance TOC supporting global live broadcasts. Shape the technical roadmap with the opportunity to introduce … new tools and processes. Join a highly collaborative culture with visible impact and senior leadership exposure. Responsibilities: Lead and mentor the TOC engineering team, ensuring 24/7 coverage of network and video services. Oversee live event execution, SLA compliance, service bookings, and customer support. Act as the senior point of escalation for complex incidents (Tier 3 support More ❯

Company Description Cardaq UK, established in October 2011, has over 12 years of experience in accepting and processing transparent payments globally. We excel in providing secure and efficient payment solutions, ensuring trust and reliability for our clients. As a leading player in the payment processing industry, we prioritise excellence and transparency in all our operations. Role Overview We are … seeking an experienced and detail-driven leader to head our Customer Operations (First Line of Defence). In this senior role, you will have strategic oversight of all first-line risk functions for merchant operations, including Merchant Onboarding & Underwriting, Ongoing Merchant Reviews, Transaction & Merchant Monitoring, and Fraud & Disputes. You will be responsible for ensuring that … that plays a critical part in safeguarding Cardaq’s acquiring business while enabling scalable growth. Reporting to the COO and working closely with the Board and the 2nd line of Defence, you will establish robust processes and controls that meet FCA and card network standards. You will collaborate cross-functionally with Compliance, Risk, Product, and Technology teams to ensure More ❯

Company Description Cardaq UK, established in October 2011, has over 12 years of experience in accepting and processing transparent payments globally. We excel in providing secure and efficient payment solutions, ensuring trust and reliability for our clients. As a leading player in the payment processing industry, we prioritise excellence and transparency in all our operations. Role Overview We are … seeking an experienced and detail-driven leader to head our Customer Operations (First Line of Defence). In this senior role, you will have strategic oversight of all first-line risk functions for merchant operations, including Merchant Onboarding & Underwriting, Ongoing Merchant Reviews, Transaction & Merchant Monitoring, and Fraud & Disputes. You will be responsible for ensuring that … that plays a critical part in safeguarding Cardaq’s acquiring business while enabling scalable growth. Reporting to the COO and working closely with the Board and the 2nd line of Defence, you will establish robust processes and controls that meet FCA and card network standards. You will collaborate cross-functionally with Compliance, Risk, Product, and Technology teams to ensure More ❯

Company Description Cardaq UK, established in October 2011, has over 12 years of experience in accepting and processing transparent payments globally. We excel in providing secure and efficient payment solutions, ensuring trust and reliability for our clients. As a leading player in the payment processing industry, we prioritise excellence and transparency in all our operations. Role Overview We are … seeking an experienced and detail-driven leader to head our Customer Operations (First Line of Defence). In this senior role, you will have strategic oversight of all first-line risk functions for merchant operations, including Merchant Onboarding & Underwriting, Ongoing Merchant Reviews, Transaction & Merchant Monitoring, and Fraud & Disputes. You will be responsible for ensuring that … that plays a critical part in safeguarding Cardaq’s acquiring business while enabling scalable growth. Reporting to the COO and working closely with the Board and the 2nd line of Defence, you will establish robust processes and controls that meet FCA and card network standards. You will collaborate cross-functionally with Compliance, Risk, Product, and Technology teams to ensure More ❯

Head of Technical Operations 2-Month Initial ContractRemote UK ONLYStart ASAP Your new company A fast-growing e-commerce marketplace is undergoing a critical transition - and we're looking for a strategic, delivery-focused leader to take charge of our Technical Operations function. This is a high-impact opportunity to lead transformation across DevOps and … term delivery plan. Lead and mentor DevOps and DBA teams, instilling best practices and driving accountability Own infrastructure architecture and performance - ensuring reliability, scalability, and cost-effectiveness Align technical operations with key e-commerce flows and performance metrics Challenge legacy approaches and implement improvements across tooling, processes, and culture Drive infrastructure enhancements to improve website speed, reliability, and customer … experience Conduct full reviews of New Relic, Rollbar, and Cloudflare usage - ensuring effective observability, alerting, and performance Maintain high standards of cloud security and ensure compliance Ensure robust performance of Redis and Couchbase databases Manage vendor relationships, licencing, and cost optimisation Inspire a culture of ownership, innovation, and continuous improvement What you'll need to succeed More ❯

Perm 37 hours a week (Mondays to Thursdays 9 am-5.30 pm, Fridays 9 am-5 pm) Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 82 for June 2025. … top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK. FluidOne supports the needs of 2,000+ customers, including 200 channel resellers,with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in … house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes a core enabler of innovation, FluidOne's vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI More ❯

Head of Revenue Operations Location: London, Piccadilly Circus (with flexibility for hybrid/remote working) On-Target Earnings (OTE): £100,000 - £130,000 DOE Reports To: Chief Revenue Officer Type: Full-time, Permanent About SureCloud SureCloud is on a mission to help organisations secure their futures by driving Governance, Risk, and Compliance (GRC) success. As a recognised … cybersecurity threats. SureCloud’s agile platform and expert services give enterprises the flexibility to adapt, comply, and thrive—ensuring they can manage risk while seizing new opportunities. As part of our sales team, you’ll play a pivotal role in this transformation, helping enterprises stay ahead in a rapidly evolving world Our Culture At SureCloud, our culture is built … Courageous, and Charged. · We’re Curious —we constantly seek new knowledge and challenge assumptions to innovate and grow. · We’re Courageous —we’re not afraid to tackle complex challenges head-on and embrace change. · We’re Charged —we’re passionate, energetic, and driven to deliver the best outcomes for our customers and each other. These values shape how we More ❯

Head of Revenue Operations Location: London, Piccadilly Circus (with flexibility for hybrid/remote working) On-Target Earnings (OTE): £100,000 - £130,000 DOE Reports To: Chief Revenue Officer Type: Full-time, Permanent About SureCloud SureCloud is on a mission to help organisations secure their futures by driving Governance, Risk, and Compliance (GRC) success. As a recognised … cybersecurity threats. SureCloud’s agile platform and expert services give enterprises the flexibility to adapt, comply, and thrive—ensuring they can manage risk while seizing new opportunities. As part of our sales team, you’ll play a pivotal role in this transformation, helping enterprises stay ahead in a rapidly evolving world Our Culture At SureCloud, our culture is built … Courageous, and Charged. · We’re Curious —we constantly seek new knowledge and challenge assumptions to innovate and grow. · We’re Courageous —we’re not afraid to tackle complex challenges head-on and embrace change. · We’re Charged —we’re passionate, energetic, and driven to deliver the best outcomes for our customers and each other. These values shape how we More ❯

an emphasis on five asset intensive sectors: Oil & Gas, Utilities, Chemicals, Mining & Metals and Pharmaceuticals. Our company ethos is providing exceptional quality and building long lasting relationships. Overview As Head of Delivery & Operations, you will be responsible for leading the consultancy’s global delivery organisation across the UK, Europe, India, and the Middle East. Reporting to the … Director, Digital Core, you will play a pivotal role in ensuring that our delivery capability is consistent, efficient, and future-ready. Operating under the strategic direction of the Director, Digital Core, you will take ownership of day-to-day global delivery performance, resource management, and operational frameworks. You will be a key member of the leadership team … Role and Responsibilities • Global Delivery Leadership Lead and manage delivery consultants across multiple regions (UK, Europe, India, Middle East), ensuring global alignment, quality, and collaboration across diverse teams. • Execution of the Digital Core Agenda Translate the strategic direction set by the Director, Digital Core into effective delivery operations and programme execution, ensuring consistent client and project outcomes. • Programme More ❯

an emphasis on five asset intensive sectors: Oil & Gas, Utilities, Chemicals, Mining & Metals and Pharmaceuticals. Our company ethos is providing exceptional quality and building long lasting relationships. Overview As Head of Delivery & Operations, you will be responsible for leading the consultancy’s global delivery organisation across the UK, Europe, India, and the Middle East. Reporting to the … Director, Digital Core, you will play a pivotal role in ensuring that our delivery capability is consistent, efficient, and future-ready. Operating under the strategic direction of the Director, Digital Core, you will take ownership of day-to-day global delivery performance, resource management, and operational frameworks. You will be a key member of the leadership team … Role and Responsibilities • Global Delivery Leadership Lead and manage delivery consultants across multiple regions (UK, Europe, India, Middle East), ensuring global alignment, quality, and collaboration across diverse teams. • Execution of the Digital Core Agenda Translate the strategic direction set by the Director, Digital Core into effective delivery operations and programme execution, ensuring consistent client and project outcomes. • Programme More ❯

an emphasis on five asset intensive sectors: Oil & Gas, Utilities, Chemicals, Mining & Metals and Pharmaceuticals. Our company ethos is providing exceptional quality and building long lasting relationships. Overview As Head of Delivery & Operations, you will be responsible for leading the consultancy’s global delivery organisation across the UK, Europe, India, and the Middle East. Reporting to the … Director, Digital Core, you will play a pivotal role in ensuring that our delivery capability is consistent, efficient, and future-ready. Operating under the strategic direction of the Director, Digital Core, you will take ownership of day-to-day global delivery performance, resource management, and operational frameworks. You will be a key member of the leadership team … Role and Responsibilities • Global Delivery Leadership Lead and manage delivery consultants across multiple regions (UK, Europe, India, Middle East), ensuring global alignment, quality, and collaboration across diverse teams. • Execution of the Digital Core Agenda Translate the strategic direction set by the Director, Digital Core into effective delivery operations and programme execution, ensuring consistent client and project outcomes. • Programme More ❯

new company Join a forward-thinking organisation committed to delivering innovative and resilient IT solutions across the organisation. This is a fantastic opportunity to lead a high-performing IT Operations team and shape the future of technology delivery. This role is offered as a 12 Months FTC and is based remotely with occasional travel. Your new role As … Head of IT Operations, you will oversee the delivery of business-as-usual IT services, lead service desk operations, and drive continuous improvement across systems and processes. You'll play a pivotal role in designing end-to-end technical solutions, supporting bids and tenders, and managing supplier relationships to ensure value and performance.You'll work … organisation's roadmap. This role also includes leading contract transitions, implementing robust governance, and championing a solutions-focused culture. What you'll need to succeed Proven leadership in IT operations, service desk management, and supplier engagement Experience managing multidisciplined teams including a service desk Strong experience in technical solution design, bid writing, and contract mobilisation Expertise in Microsoft technologies More ❯

company Join a forward-thinking organisation committed to delivering innovative and resilient IT solutions across the organisation. This is a fantastic opportunity to lead a high-performing IT Service Operations team and shape the future of technology delivery. This role is offered as a 12 Months FTC and can be worked remotely with occasional travel. Your new role … As Head of IT Service Operations, you will oversee the delivery of business-as-usual IT services, lead service desk operations, and drive continuous improvement across systems and processes. You'll play a pivotal role in designing end-to-end technical solutions, supporting bids and tenders, and managing supplier relationships to ensure value and performance. … organisation's roadmap. This role also includes leading contract transitions, implementing robust governance, and championing a solutions-focused culture. What you'll need to succeed Proven leadership in IT operations, service desk management, and supplier engagement Experience managing multidisciplined teams including a service desk Strong experience in technical solution design, bid writing, and contract mobilisation Expertise in Microsoft technologies More ❯

Head of HR Technology & Operations - McLaren Racing (Hybrid, 4 days onsite) Are you a strategic HR Tech leader with deep expertise in Workday and a passion for enabling high-performance teams through world-class systems and operations? Do you thrive in fast-paced, performance-led environments where the technology behind the scenes makes all the difference … If so, this could be the role for you. Your Mission Lead and evolve McLaren's HR Technology and Operations function. Transform the employee experience through automation, insight, and digital enablement. Shape and execute our HR systems strategy to drive performance across the business. Enable our leaders, managers and people team to make data-led decisions by optimising and … The Ideal Person A senior HR tech leader with proven experience owning and evolving HR systems in a complex, dynamic organisation. Deep expertise in Workday and a strong understanding of how to maximise its value across the employee lifecycle. A team leader with a track record of building capability, delivering change, and embedding high standards. Thrives in a More ❯