23 of 23 Head of Operations Jobs in the UK excluding London

We're hiring for a dynamic Head of Operations to lead and evolve this telecom service teams. This role is ideal for someone with strong telecoms experience and a passion for continuous improvement and operational excellence. You'll oversee daily team operations, manage escalations, and drive both system and process enhancements to improve efficiency. A big … part of this role involves project delivery - from internal change initiatives to onboarding new customer bases through acquisitions. We're looking for a hands-on strategic thinker who can balance workforce planning with growth, optimise third-party supplier processes (particularly in ordering and automation), and champion high performance across teams. You'll also play a key role in building … supplier relationships to stay ahead of industry changes. The role requires someone confident in developing and implementing business processes, with a strong understanding of ISO 9001 and ISO 27001 standards. Reporting to senior stakeholders and contributing to wider business projects is also a key part of the remit. Ideal Candidate Snapshot: Telecoms background is essential. Proven track More ❯

We're hiring for a dynamic Head of Operations to lead and evolve this telecom service teams. This role is ideal for someone with strong telecoms experience and a passion for continuous improvement and operational excellence. You'll oversee daily team operations, manage escalations, and drive both system and process enhancements to improve efficiency. A big … part of this role involves project delivery - from internal change initiatives to onboarding new customer bases through acquisitions. We're looking for a hands-on strategic thinker who can balance workforce planning with growth, optimise third-party supplier processes (particularly in ordering and automation), and champion high performance across teams. You'll also play a key role in building … supplier relationships to stay ahead of industry changes. The role requires someone confident in developing and implementing business processes, with a strong understanding of ISO 9001 and ISO 27001 standards. Reporting to senior stakeholders and contributing to wider business projects is also a key part of the remit. Ideal Candidate Snapshot: Telecoms background is essential. Proven track More ❯

Job Description: Job Title: Head of Network Operations Analytics and Automation Corporate Title: SVP Location: Chester Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.Responsible Growth is how we run our company and how we deliver for our clients … teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their … families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great More ❯

Head of Customer Operations page is loaded Head of Customer Operations Apply locations Cardiff, Lambourne time type Full time posted on Posted 4 Days Ago job requisition id R57770 Job Summary: AgentOS PropTech Group is hiring a Head of Customer Operations to lead and scale its customer-facing teams across support … the CEO and is responsible for driving operational strategy, service delivery, and AI adoption as the company transitions into an AI-first organisation. Key responsibilities include: Leading a team of 5, including two team leads. Overseeing service performance, compliance (FCA, banking partners), and customer experience. Driving automation and digital transformation. Coaching team members to become AI-enabled leaders. The … ideal candidate has 7+ years in senior operations roles within SaaS, PropTech, or FinTech, with strong leadership, strategic, and AI transformation experience. Job Description: About AgentOS PropTech Group AgentOS PropTech Group is a leader in property technology , banking technology and client accounting , offering a suite of innovative products-agentOS, agentPay , and Calmony -that streamline property management, rent automation More ❯

Head of Operations Location: Northampton (Office-based) Salary: £50,000 – £55,000 (dependent on experience) Hours: Full-time, Monday to Friday About the Company Our client is a leading UK provider of advanced vehicle safety solutions, specialising in telematics, CCTV, and installation services tailored for the transport and logistics sectors. With a nationwide team of … the company is dedicated to enhancing safety, efficiency, and operational performance for fleets across the UK and Ireland. Due to ongoing growth, they are now seeking a forward-thinking Head of Operations to oversee both field and office functions, ensuring smooth, efficient, and high-quality service delivery across all areas of the business. The Role As … Head of Operations, you will take full ownership of the day-to-day operational performance of the business. This senior leadership position involves overseeing engineering field teams, scheduling and support functions, customer service, and compliance. You’ll drive continuous improvement, support strategic initiatives, and ensure that projects and services are delivered efficiently, profitably, and to More ❯

The Head of IT Operations will provide operational leadership of IT infrastructure, cloud, network, and telephony systems, supporting mission-critical services across port terminals, shipping operations, and commercial offices. This role is pivotal in ensuring IT operations are resilient, secure, and aligned with the dynamic needs of the maritime and port services industry … delivering high performance across a complex operational landscape. Client Details The employer is a well-established organisation in the leisure, travel, and tourism industry. Description The Head of IT Operations will provide strategic and operational leadership of IT infrastructure, cloud environments, network, and telephony systems, supporting mission-critical services across port terminals, shipping operations, and … commercial offices. This role is pivotal in ensuring IT operations are resilient, secure, and aligned with the dynamic needs of the maritime and port services industry, delivering high performance across a complex, 24/7 operational landscape. Duties and Responsibilities: Infrastructure & Cloud Management * Lead the architecture and lifecycle management of hybrid infrastructure supporting all operations, both More ❯

Location:We're open to the successful candidate being based from either our Cardiff, Manchester, Southampton or London office. All Starling Bank colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. Reporting to:Director of Operations Shared Services Closing date: Friday 15th August, 10am About Starling … experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone … can thrive. The Opportunity This is a brand new position reporting into our Director of Operations Shared Services. The Head of Operations MI, Performance and Budget Assurance is responsible for leading the development, implementation, and continuous improvement of Management Information (MI) systems, performance reporting across all operational functions and tracking, reporting and assurance of More ❯

Location:We're open to the successful candidate being based from either our Cardiff, Manchester, Southampton or London office. All Starling Bank colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. Reporting to:Director of Operations Shared Services Closing date: Friday 15th August, 10am About Starling … experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone … can thrive. The Opportunity This is a brand new position reporting into our Director of Operations Shared Services. The Head of Operations MI, Performance and Budget Assurance is responsible for leading the development, implementation, and continuous improvement of Management Information (MI) systems, performance reporting across all operational functions and tracking, reporting and assurance of More ❯

track when you navigate to our website from a job board and submit a job application.Flex uses this information on an anonymous basis, this helps us understand the efficiency of our recruiting campaigns. Further information on these pixel tags or scripts may be provided by the job board site you have used. Anord Mardix, a Flex company, is a … global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centers. We develop skill sets, encourage curiosity, and enable empowerment - we turn jobs into careers. If this sounds interesting, we'd like to meet you. Job Summary Anord Mardix, a Flex … company, are a global group that manufactures switchgear and associated products for installation in mission-critical and live commercial buildings ranging from data centres to the international headquarters of some of the world's largest companies. Anord Mardix have an exciting opportunity for a Head of Site Operations , based out of our Service Centre More ❯

Job summary This leadership role is key to delivering high-performing, cost-effective operational and digital services. As a senior leader, you will: Oversee daily operations and personnel across all services Lead delivery of organisational strategy and transformation initiatives Represent EBPC in digital innovation, service design and system implementation You will empower teams, support new business, and uphold … professional standards through effective decision-making and problem-solving Main duties of the job Leadership & Strategy: Provide leadership to staff and lead delivery of the EBPC strategy - Develop and oversee projects, ensuring they are resourced and within budget Act as Deputy AEO and participate in the operational on-call rota Seek and support business development and tendering activities … Ensure performance, compliance, and productivity reporting to the executive team Operations Management Lead contract reviews with commissioners and suppliers; take corrective action as needed Maintain close operational and clinical team relationships Develop links with external partners (e.g. GP practices, PCNs, 111, commissioners) Identify and act on opportunities for cost savings and service improvement Flex operational models to maintain safety More ❯

and growing software company specialising in supply chain risk management platforms. We're in the 'Tech for Good' space, providing online web platforms which are in use by some of the largest organisations across a number of industries including the UK Government and the Automotive industry. Based in central Manchester, NQC offers a supportive working atmosphere within a … diverse team of people. We work on a hybrid model and regularly meet up outside of the office for team socials and company events. This is an opportunity to work on globally recognised technology solutions used by major brands throughout the world and become part of an exciting long term plan for sustainability, and a better future. … About your new role: As part of our growth journey, we are searching for a Head of Service Operations to take charge of the automotive teams here at NQC. The successful candidate will be a natural leader in operational service management, who can liaise with various functions of the business. Working cross-functionally with More ❯

Global Head of Business Operations Location: Remote first, ideally based in one of our regions: UK/Europe, UAE, or Vietnam Employment Type: Full-Time, Permanent Salary: Dependent on location and experience Soluis is a leading Architectural Visualisation and Virtual Reality Studio. Here at Soluis , we create visual experiences beyond the boundaries of imagination that … leave a positive, lasting impact. We work with a wide variety of high-profile clients in Architecture, Construction, and Real Estate, offering exciting ways to engage audiences using real-time environments across all xR platforms. We're looking for a Global Head of Business Operations to join our senior leadership team and take ownership of … ideal for someone who thrives in a fast-paced, creative environment whilst bringing structure, scalability, and insight to an already thriving business. We're looking for: Extensive experience in operations, including leadership across two or more of the following: Finance, HR, Legal, Compliance, IT. Proven success scaling operations in a creative agency, SaaS, or startup/scale More ❯

We're Hiring: Head of Customer Operations Sheffield Lead Transformation in a Global SaaS Business Full-Time Fixed-Term Contract (12 months) Location: Sheffield (Hybrid, 3 days in the office, 2 days from home) Scope: Lead operations across key product verticals + oversee our central Customer Resolution function Are you a change leader with a passion … for transforming customer operations at scale? We're looking for a Head of Customer Operations to join our team-reporting into the Director, Global Customer Operations -to help reshape how we deliver exceptional service across the globe. Your Impact This is not just an operational leadership role, it's a transformation opportunity. You'll: Drive … end-to-end operational change across people, process & technology Lead the adoption of digital and self-service solutions to scale customer success Standardise and streamline operations to support rapid global growth Embed a high-performance culture built on data, ownership, and innovation Deliver real, measurable improvement in customer outcomes (NPS, retention, CSAT) What We're Looking For Proven More ❯

We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Job Description JOB TITLE: Head of Identity & Access Management Operations SALARY: From £125,000 dependent on experience and location LOCATION(S): This position is based in Edinburgh, Leeds, Manchester, Bristol or London, and will … involve periodic travel between these locations. HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week currently, or 40% of our time, at our office location. About this opportunity As the Head of Identity and Access Management Operations, you'll have overall ownership for the identity and … access management (IAM) strategy and its implementation. You'll support both the Chief Security Office (CSO) and the wider Group through the delivery, support, and maintenance of comprehensive IAM solutions. Your responsibilities include: Providing direction and vision to the IAM operations team, ensuring they prioritize the right tasks to deliver value to customers and stakeholders. Your direction will More ❯

Primary Details Time Type: Full time Worker Type: Employee Head of Portfolio, Operations and Technology London/Hybrid Full Time We are seeking a dynamic and experienced professional to oversee large-scale enterprise projects and programs. The Head of Portfolio for Operations and Technology willreport in to the Chief of Staff forGlobal Operations … delivery, and implementation. The successful candidate will coordinate reporting and analysis to monitor progress and effectively mitigate risks. Additionally, this role will be key in overseeing a $26 million Operations &Technology change portfolio, ensuring alignment with business objectives and driving value realisation. Your New Role:?? Provide strategic oversight of a global change portfolio valued at approximately $26 million … annually, ensuring alignment with business objectives and value realisation. Drive adoption and integration of the Value Realisation (VR) framework across the group, working closely with accountable executives and programme managers to ensure outcomes are tracked and benefits are delivered. Embed the use of Objectives and Key Results (OKRs) across the portfolio to support transparency, alignment, and performance tracking. More ❯

Morgan Law are currently supporting a Charity in Central London who are seeking a Head of Technology Operations for a 6 month fixed term contract. The Interim Head of Technology Operations is the lead technology expert for the organisation. They will ensure the core central technology operations run smoothly. This role manages an … IT Outsourcer and other suppliers as well as ensuring the provision of devices, telephony and local equipment is robust. They are responsible for our cybersecurity and ensuring that applications run by other teams are safe and fit for purpose. They will also manage a small internal IT team. Requirement Deliver a high-quality IT support function through effective contract … management of the IT Outsourcing company and ensuring relevant internal procedures are in place. Manage other IT supplier relationships including for telephony services, ensuring Where necessary, work with the outsourcer and others to ensure that problems are resolved quickly and in the best way for colleagues. At times, this means that you will need to roll up your sleeves More ❯

Morgan Law are currently supporting a Charity in Central London who are seeking a Head of Technology Operations. The Head of Technology Operations is the lead technology expert for the organisation. They will ensure the core central technology operations run smoothly. This role manages an IT Outsourcer and other suppliers as well as ensuring … the provision of devices, telephony and local equipment is robust. They are responsible for our cybersecurity and ensuring that applications run by other teams are safe and fit for purpose. They will also manage a small internal IT team. Requirement Deliver a high-quality IT support function through effective contract management of the IT Outsourcing company and ensuring … Develop technology related policies and keep them up to date Manage the technology budget Experience Strong experience managing and developing a technology infrastructure for a similar organization Extensive experience of technology procurement and supplier management Good understanding of technologies relevant to the organisation, particularly Microsoft 365, Microsoft Intune, Entra and Defender, telephony and networking. Excellent understanding of More ❯

Job Title: Head of Technical Operations Centre (TOC) Role: We’re working with a global leader in live broadcast media to find a driven and technically accomplished Head of Technical Operations Centre. This is a unique opportunity to lead and evolve a 24/7 mission-critical environment that underpins some of the … world’s most watched live events. You’ll be at the helm of operational excellence, technical innovation, and team leadership, all while staying close to the tech in a hands-on capacity. What’s in it for you? Take ownership of a high-performance TOC supporting global live broadcasts. Shape the technical roadmap with the opportunity to introduce … new tools and processes. Join a highly collaborative culture with visible impact and senior leadership exposure. Responsibilities: Lead and mentor the TOC engineering team, ensuring 24/7 coverage of network and video services. Oversee live event execution, SLA compliance, service bookings, and customer support. Act as the senior point of escalation for complex incidents (Tier 3 support More ❯

manage thecompany's IT, Telecoms & Hardware Must have experience working with 3rd partys/vendors About Our Client This client provides ground maintenance across the UK. Job Description As Head of IT Operations, your key responsibilities are to manage the company's IT, Telecoms & Hardware. You will be required to manage specialist IT 3 rd service partners … are in place to protect against cyber threats and IT risks, maintaining an up-to-date IT risk register and implementing appropriate mitigation strategies. Support the creation and administration of IT Disaster Recovery (DRP) and Business Continuity Plans (BCP) to ensure operational resilience in the event of a crisis. Oversee the Change Management process to ensure IT system … and infrastructure updates are implemented smoothly, minimizing business risk. Manage IT service delivery, ensuring efficient day-to-day IT operations across all locations. Maintain and oversee relationships with third-party IT providers and suppliers. Address and resolve IT-related queries and support requests from internal staff. Administer mobile device accounts, manage asset inventories, process invoices, and procure hardware as More ❯

About us We have been proudly driving progress for more than two centuries. As one of the UK's largest and most popular universities, we're a force for good, dedicated to delivered outstanding research and excellent education. Much more than a university, we are a place where ambitious people unite as a diverse and inclusive community to make … innovation. We welcome those who are committed, talented, and hardworking. People who believe in our values and are as driven as we are to achieve shared goals. Our community of over 5,100 colleagues work in close partnership every day to bring about positive change regionally, nationally, and globally. Build a role with purpose, in an environment designed to … unlock your potential. Be part of Manchester Met. Be Manchester Met proud. Let's transform lives together. The opportunity Reporting directly to the Deputy Faculty Pro-Vice-Chancellor and Dean of Business School (Faculty of Business & Law), as the Head of Department for Operations, Technology, Events and Hospitality Management (OTEHM), you will provide strategic More ❯

Location: Hybrid/preferably in the office if commutable distance (Head Office - Bromley, London) Bromcom is a market leading UK cloud based integrated Management Information System (MIS) & Finance provider offering a One Stop Shop for schools, academies and Local Authorities. We are a family owned business and are passionate about the core values on which the business has been … built; loyalty, honesty, and offering true value to the education sector. We're looking for an experienced, forward-thinking Head of Marketing & Sales Operations to lead our demand generation, brand development and GTM strategies, while streamlining sales operations to support scalable, data-driven growth. This is a pivotal leadership role that bridges strategic marketing and commercial … ll manage a high-performing marketing team, oversee marketing performance, lead GTM campaigns, and drive alignment between marketing, sales, product and customer success. You will also take full ownership of sales operations. This includes pipeline management, CRM optimisation and reporting to ensure the commercial team is equipped to scale effectively. Responsibilities include: Lead, develop and inspire the marketing team More ❯

Location: Hybrid/preferably in the office if commutable distance (Head Office - Bromley, London) Bromcom is a market leading UK cloud based integrated Management Information System (MIS) & Finance provider offering a One Stop Shop for schools, academies and Local Authorities. We are a family owned business and are passionate about the core values on which the business has been … built; loyalty, honesty, and offering true value to the education sector. We're looking for an experienced, forward-thinking Head of Marketing & Sales Operations to lead our demand generation, brand development and GTM strategies, while streamlining sales operations to support scalable, data-driven growth. This is a pivotal leadership role that bridges strategic marketing and commercial … ll manage a high-performing marketing team, oversee marketing performance, lead GTM campaigns, and drive alignment between marketing, sales, product and customer success. You will also take full ownership of sales operations. This includes pipeline management, CRM optimisation and reporting to ensure the commercial team is equipped to scale effectively. Responsibilities include: Lead, develop and inspire the marketing team More ❯

We are seeking a strategic and experienced leader to take responsibility for all internal operational functions, including Human Resources, Financial Operations, and general business administration. This pivotal leadership position reports directly to the Managing Directors and plays a key role in ensuring the organisation operates efficiently, compliantly, and effectively. This role forms part of the senior leadership team … is instrumental in shaping and enhancing internal systems and processes to support operational excellence and a high-performance culture. Key Responsibilities 1. Operational Leadership Lead and optimise daily internal operations to ensure consistent and efficient delivery. Drive initiatives for continuous improvement and operational streamlining. Align cross-functional activities with wider strategic business objectives. 2. Human Resources Oversee all HR … onboarding, employee relations, and performance management. Champion a collaborative and inclusive workplace culture that drives engagement and retention. Develop workforce planning strategies and implement talent development initiatives. 3. Financial Operations Manage financial administration, including budgeting, forecasting, payroll, invoicing, and reporting. Ensure compliance with UK financial and tax regulations, working closely with senior finance stakeholders and external advisors. Provide financial More ❯