1 of 1 Head of Operations Jobs in West London

Profectus Recruitment is working exclusively with a fast-growing payments provider operating in the electric vehicle (EV) sector. Were seeking a strategic and hands-on Head of Operations to lead their day-to-day activities, ensure operational excellence and scale infrastructure across EV charging networks and digital platforms. The Role Youll drive operational strategy, lead a high … compliance, and operational transformation projects all while maintaining a seamless customer journey. Key Responsibilities Lead and deliver operational strategy in line with growth plans and client needs. Oversee payments operations, reconciliation, settlement and customer support. Manage relationships with major payment gateways and acquirers (e.g., Adyen, Worldpay, Visa, Mastercard). Drive operational transformation projects, onboarding new EV clients and ensuring … systems scalability. Ensure compliance with PSD2, PCI DSS, AML and other relevant regulations. Champion a high-performance culture across operations, compliance and customer service teams. About You 8+ years leadership experience in fintech, payments or mobility. Deep understanding of payment processing flows and infrastructure. Proven ability to scale teams and operations while maintaining high SLAs. Strong project More ❯