Head of Customer Support
- Hiring Organisation
- DRC Search
- Location
- City of London, London, United Kingdom
Head of Customer Support A high growth SaaS business is looking for a Head of Customer Support to lead the next stage of its global support evolution. The successful candidate will be an experienced support leader with a strong grasp of … enterprise SaaS delivery, hands-on operational excellence, and the ability to build an intelligent, efficient, and scalable support operation. This role requires someone who is equally comfortable working at strategy level and actively engaging in tickets to understand issues in detail, guide best practice, and set the tone ...