4 of 4 Head of Support Jobs in London

Head of Institutional Support Apply locations London Heidelberg Time type Full time Posted on Posted 2 Days Ago Time left to apply End Date: May 12, 2025 (11 days left to apply) Job requisition id JR102703 Job Title Head of Institutional Support (m/… Group Springer Nature opens the doors to discovery for researchers, educators, clinicians, and other professionals. Our brands and imprints have been a trusted source of knowledge for over 180 years, reaching millions worldwide. We are committed to ensuring that fundamental knowledge is accessible, verifiable, and usable, to improve outcomes … Center (SNCS) supports customer service, fulfilment, logistics, and customer experience management for Springer Nature's businesses, including research and professional publishing divisions. The Institutional Support team provides 24/7 front-line support for institutional customers and products such as academic and corporate libraries, licensed platforms, and transformative More ❯

Are you passionate about technical leadership? If so, we have a remarkable opportunity for you! Based in the vibrant city of Dubai, but with the flexibility of a global reach, our client is a leading entity specialized in FinTech solutions and pioneering technology. We're on the lookout … for Head of Technical Support for a global technical support team to foster a culture focused on customer obsession and excellence. Deliver exceptional support experiences that enhance customer satisfaction and loyalty. What your responsibilities will include: Take charge of daily operations, ensuring SLAs, KPIs … and quality standards are met, while continuously refining support processes for greater efficiency and impact. Use tools like Zendesk, Jira, Klaus, and Workforce Management to streamline workflows and drive results. Leverage data and analytics to uncover trends, measure performance, and make informed decisions that optimize support operations. Harness More ❯

About The Role Head of Labour Group Office and Leader's Political Support Officer An exciting opportunity has arisen for a new Head of the Labour Group Office and Leader's Political Support Officer. The successful candidate will have proven experience of working … with senior politicians in a public sector organisation, helping to develop policy and deliver strategic objectives. The successful candidate will have extensive knowledge of the issues facing local government and the political landscape nationally. They will be able to support elected members and senior Council officers and will … have a collaborative and value driven approach to the role and manage a small team of officers to help deliver this support. This is a permanent role, working full time. Remote and flexible working will be possible but the work will largely be based at the Town Hall in More ❯

Our cloud-based, cross-regulation SaaS platforms empower banks, brokers, hedge funds, asset managers, insurance companies, and corporates to meet global regulatory requirements. Our support team is expanding, and we need a global lead to play a pivotal role in this growth. You will join a team of … full potential. Position Summary: We are seeking an exceptional leader with a keen focus on enhancing the overall customer experience across a broad range of clients to ensure the swift and effective management of client workflows. The ideal candidate will excel in leading a dynamic, multilingual, and diverse … organizations, providing clear direction and strategy to the regional Client Support team leads, driving accountability and execution. Duties and Accountabilities: Leadership: Provide an effective and inspiring day-to-day leadership presence to direct and indirect reports as well as colleagues in adjacent functions. Objective Setting: Set clear objectives for More ❯