Help Desk Administrator
Basildon, United Kingdom
Essex Partnership University NHS Foundation Trust
Job summary A position has arisen to join our Help desk Team providing a triage service to our customers. The team answer calls and requests through a CAFM system prioritising and ensuring patient safety is never compromised. At times the requests can be complex and difficult requiring the administrator to remain calm and focused . Good … members of the public and other staff members . Previous applicants need not apply Main duties of the job The post holder will be expected to:- Support the centralised Help Desk function, as the point of contact for the wider Trust to ensure reactive tasks are appropriately logged and issued, utilising the Trust's adopted Computer Aided Facilities … administrative service to a multidisciplinary team within the directorate To follow approved administrative processes and actively engage in process review and development This role will work predominantly within the Help Desk function, the post holder will be the initial point of contact (via portal/telephone/email) for the wider trust to log reactive maintenance tasks To More ❯
Employment Type: Permanent
Salary: £27485.00 - £30162.00 a year
Posted: