1 of 1 Help Desk Administrator Jobs in Glasgow

Helpdesk Administrator/Coordinator Location: Glasgow Salary: £28,500 - £29,285 Working Pattern: 4 days on, 4 days off (08:00 - 18:30 and 09:30 - 20:00) Fully Office. ________________________________________ Purpose of Role You'll organise and prioritise the engineers workload to help the Service Desk achieve SLA and KPI goals. Provide basic engineering assistance, source … Reliable, punctual, and supports colleagues * Self-starter: Takes ownership, prioritises effectively, and follows tasks through * Innovative thinker: Suggests improvements and helps implement change * Qualifications/Experience: Previous coordination or desk support role, ideally in engineering, facilities, or maintenance; awareness of SLA/KPI delivery Key Responsibilities * Coordinate team workload; allocate resources to meet customer deadlines * Support customer KPIs and More ❯