1 of 1 Help Desk Administrator Jobs in Kent

Help Desk Administrator – Permanent Location: Chatham, Kent Salary: £25,000-£28,000 (DOE) Hours: Monday to Friday, 8:30am – 5:00pm Do you thrive in a fast-paced environment and enjoy being the go-to person for solving problems? Reed Business Support are proud to be recruiting on behalf of a valued client in Chatham, who … are looking for a Help Desk Administrator to join their growing team. This is a permanent position, ideal for someone highly organised with excellent communication skills and a proactive approach to customer service. Key responsibilities: Acting as the first point of contact for incoming help desk queries Logging and managing tickets through the internal … clear, professional communication throughout Monitoring SLAs and escalating issues when necessary Providing general administrative support to the wider operations team The ideal candidate will have: Previous experience in a help desk, scheduling, or administrative role Excellent customer service and communication skills A calm and professional manner when dealing with urgent queries Good working knowledge of Microsoft Office and More ❯