Customer Help Desk Advisor
- Hiring Organisation
- Huntress - Maidstone
- Location
- United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 26,000 - 27,000 Annual
Customer Service Help Desk Advisor Location: Medway, Kent Salary: 27,000 per annum Job Type: Full-time, Permanent About the Role We are looking for a friendly and proactive Customer Service Help Desk Advisor to join our team in Medway. You will be the first point … excellent customer experience. Key Responsibilities Respond to customer enquiries via phone, email, and live chat Log, track, and manage support tickets within the help desk system Troubleshoot customer issues and provide effective resolutions Escalate complex issues to the appropriate teams when required Maintain accurate records of customer interactions ...