15 of 15 Help Desk Analyst Jobs

OPT). Candidates must be authorized to work in the U.S. on a permanent basis. Position Overview Reporting to the Director of SAP, the SAP Business Analyst-Help Desk is someone who monitors the SAP Help Desk daily and performs a variety of SAP business analyst duties in accordance with company policies … and procedures. These duties include evaluating and analyzing SAP Help Desk requests, solving SAP Help Desk incidents when possible, gathering business requirements from stakeholders for SAP Help Desk requests that require larger enhancements/changes, assigning SAP Help Desk tasks to other members of the SAP team or our offshore Help Desk support team and coordinating with the SAP and offshore teams to complete each incident and change request in a timely fashion. This is a non-supervisory position. Responsibilities Monitor the SAP Help Desk daily. Assess each new SAP incident to determine the proper course of action. Solve SAP incidents when possible. Gather and analyze business More ❯

Role: Application Help Desk AnalystClient: State of ArkansasDepartment: Arkansas Court Management System.Location: Little Rock, AR (Onsite)Pay Rate: $26/Hr.Duration: 4 Months.Contract: W2, C2C, 1099Interview Type: Webcam Interview Only ON-SITE ONLYAVAILABLE FOR EXTENSIONS The Administrative Office of the Courts (AOC) is an agency within the judicial branch of government that works to support the state courts … implementing online, court-related services. CIS is a team-based organization using the Disciplined Agile framework. You may view our Statement of Core Values at (link removed) The Application Help Desk Analyst is a member of the CIS Application Support Team. This team is primarily responsible for support AOC-provided court management applications. The Help Desk Analyst will be responsible for answering calls and emails from customers, diagnosing problems, and helping troubleshoot customer support issues. The Analyst will provide professional and prompt real-time support to customers seeking support for AOC applications. Requirements: Functional experience in supporting various applications and responding to user issues with functionality of those applications. More ❯

Help Desk Analyst Port Washington, NY (Onsite) Direct Hire Job ID 25-09858 We are looking for a Help Desk Analyst. This is a direct hire opportunity based out of Port Washington, NY (Onsite). As a Help Desk Analyst, you will support the Unified business organization by analyzing and … equipment and applications, and provide remediation. Additionally, you will also work closely with other IT department personnel to analyze and resolve issues and assist with IT initiatives and projects. Help Desk Analysts need to balance creative and technical problem-solving, customer service, and collaboration to ensure that personnel throughout the organization can access and utilize hardware and software … with senior IT staff for assistance to solve difficult issues. Assist with onsite support and installations. Update service ticket system with ticket problem and remediation details. Work with service desk team to resolve support tickets in a timely fashion. Work to maintain service desk SLA goals set by the IT Manager. Handle all aspects of new user setup. More ❯

Job Overview The Help Desk Analyst Level 2 serves as one of the primary points of contact for end-users seeking IT assistance. This role is responsible for handling incoming support requests, troubleshooting technical issues, documenting cases, and ensuring timely resolution or escalation. The Help Desk Analyst supports various systems including software … Troubleshoot basic issues related to software, hardware, networks, and telecommunications. Provide basic desktop support to end-users. Escalate unresolved issues to the appropriate resolver groups. Follow all standard Service Desk operating procedures. Maintain familiarity with Service Desk policies, IT systems, networks, core applications, and each IT team. Perform other tasks as assigned by the Service Desk Manager. … Desired Qualifications 2+ years of experience in the IT field, including 1+ year in a Help Desk or Technical Support role. Good general knowledge of operating systems, hardware, and application software. Strong interpersonal and communication skills with a friendly and helpful attitude. Proficient in using Microsoft Office for documentation and reporting. Ability to provide clear and effective technical More ❯

IT Technician/Helpdesk Support Engineer/Service Desk Analyst An excellent opportunity for an enthusiastic IT professional to provide first and second line IT support, deliver maintenance, and assist with technical projects across multiple client sites. This is a … hands-on role within a growing managed services environment. If you’ve also worked in the following roles, we’d also like to hear from you: IT Engineer, Helpdesk Analyst, Second Line Support Engineer, Network Technician, Systems Support Engineer, Desktop Support Technician SALARY: £27,000 - £31,000 per annum (depending on experience and qualifications) + Benefits (see below … JOB TYPE: Full-Time and Part-Time, Permanent Positions Available JOB OVERVIEW We have a fantastic new job opportunity for an IT Technician/Helpdesk Support Engineer/Service Desk Analyst to join a proactive IT support team, providing technical assistance, maintenance, and project support to clients. As an IT Technician/Helpdesk Support Engineer/Service More ❯

GoAhead Solutions has a great opportunity for a Help Desk Analyst in Columbus, OH. This would be a Seven month contract to start out. This would be an onsite position. Interview process will be in-person. Job Description: -Provides tier 2 technical support and system access to approximately 15,000 customers using ServiceNow ticketing system. -Troubleshoots … support, business continuity, information security, network connectivity knowledge of MS Office (O365) and use of ticketing system software. Required Skills and Experience: -Professional experience working with computers in a Help Desk/Support role. -Professional experience in a customer service-related role, providing phone and video support for users with varying levels of technical expertise. -Strong Customer Service More ❯

Help Desk Analyst with excellent inter-personal and communication skills along with strong problem-solving capabilities and good technical experience in Active Directory, Windows Server 2012, Microsoft 365 Administration, MS Teams and SharePoint Online, Networking fundamentals, VoIP and Apple/Android products. Onsite role with an expanding client in Maidenhead, Berkshire (close to Maidenhead station) A … starting salary in the region of up to 29000 plus benefits and a great career path into 2nd line and service desk lead opportunities for the right candidate More ❯

Help Desk Analyst with excellent inter-personal and communication skills along with strong problem-solving capabilities and good technical experience in Active Directory, Windows Server 2012, Microsoft 365 Administration, MS Teams and SharePoint Online, Networking fundamentals, VoIP and Apple/Android products. Onsite role with an expanding client in Maidenhead, Berkshire (close to Maidenhead station) A … starting salary in the region of up to £29000 plus benefits and a great career path into 2nd line and service desk lead opportunities for the right candidate More ❯

Help Desk Analyst with excellent inter-personal and communication skills along with strong problem-solving capabilities and good technical experience in Active Directory, Windows Server 2012, Microsoft 365 Administration, MS Teams and SharePoint Online, Networking fundamentals, VoIP and Apple/Android products. Onsite role with an expanding client in Maidenhead, Berkshire (close to Maidenhead station) A … starting salary in the region of up to £29000 plus benefits and a great career path into 2nd line and service desk lead opportunities for the right candidate More ❯

Renewal of adequate fundingLOCAL CANDIDATES This position is located at DDS Headquarters in Conyers, Georgia Bilingual, Spanish highly preferred Do NOT submit candidate previously submitted to52 MUST have IT Help Desk Call Center exp Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a … call center environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management. External customer support ranges from general website support, assistance with password resets, online account management and the … and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.Required2YearsAnswer user inquiries regarding computer software or hardware operation to resolve problems.Required2YearsBilingual - SpanishHighly desired IT Help Desk Call Center expRequired2Years More ❯

in a dynamic, supportive environment. We understand the importance of work life balance and personal growth. Our cutting edge IT consulting partners and FastTrack talent program are designed to help you excel.Join our forward thinking team where excellence and creativity are valued every day. Check out what our associates have to say on Glassdoor. Ready to take your career … your journey to success begins!Candidates must be able to work on site. Two submittalsLocal Candidates Strongly Preferred. Market salary based on experience No submittals after 08/13The Help Desk Analyst will support VSP?s new job applicant background check and employment background check program that uses criminal justice data to help employers assess More ❯

IT Helpdesk Analyst | SheffieldSalary: c£33,000 Elevation Recruitment Group's Technology & Transformation division are recruiting an IT Helpdesk Analyst to join a busy, fast-paced, well known business based in Sheffield. Rota shifts - hours between: Mon–Thu 07:30–17:00, Fri 07:30–16:00 Weekend working: One in five weekends on a rota … bank holidays Discretionary bonus & Holiday Buy Back Private medical insurance & Healthshield Pension & life assurance Share Purchase Plan & high street discounts Development and progression opportunities Duties & Responsibilities of the Helpdesk Analyst: First point of contact for IT support, resolving hardware, software, and network issues Support Windows 11, Office 365, Teams, SharePoint, Azure AD, and Intune Manage user accounts, permissions More ❯

Are you an IT enthusiast looking for a hands-on role in a dynamic manufacturing environment? We are seeking a proactive IT Helpdesk Support Analyst to join our Birmingham team. This is your chance to be the first point of contact for IT support, work across systems, networks, and hardware, and contribute to keeping our operations running smoothly. … from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or More ❯

Are you an IT enthusiast looking for a hands-on role in a dynamic manufacturing environment? We are seeking a proactive IT Helpdesk Support Analyst to join our Birmingham team. This is your chance to be the first point of contact for IT support, work across systems, networks, and hardware, and contribute to keeping our operations running smoothly. … from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or More ❯

Our client seeks a Senior Helpdesk Analyst for a contract role within the technology sector. This position is vital for maintaining IT service continuity across the business and ensuring customer satisfaction. Key Responsibilities Own and resolve high priority incidents where outages impact business continuity or customer trading. Perform data restoration as part of disaster recovery processes to restore … prioritise. Ability to learn and adapt to a rapidly changing environment. Experience with the Specsavers systems, services, and support processes. If you are a proactive and skilled IT Service Desk professional ready to take on a challenging role within a dynamic industry, apply now More ❯