1 to 25 of 48 Help Desk Analyst Jobs

Description Job Description As the Help Desk Analyst, you will provide first-level technical support, troubleshooting hardware, software, and network issues for end-users. Logs all interactions in a ticketing system. Resolves simple problems (like password resets), and escalates complex tickets to Tier 2/… support, while also setting up new accounts, installing software, maintaining IT equipment, and documenting solutions. Help Desk Analyst Responsibilities: Keep abreast of emerging technologies in computing systems and changes to credit union enterprise systems, services, infrastructure, and processes Assist in the development and implementation ...

day. - Deliver high-quality customer service, including de-escalation and support. - Accurately document issues, troubleshooting steps, and resolutions - Collaborate effectively with a team environment. - Help Desk Analyst respond to end-user requests for technical assistance by Phone, email, or ticketing system. - Troubleshoots and resolves basic computer … application, system, device, access, or performance issues. - Being a Help Desk Analyst uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. - Utilizes product information or solution database to research, troubleshoot, and deliver solutions. - Additionally, Help ...

AZURE CLOUD IT Support Analyst who thrives on delivering exceptional IT support? We're searching for a dedicated Cloud Help Desk Specialist ready for a long-term role with a small company focused on Help Desk, Break/Fix, & Desktop Support! Expand your knowledge … directly to me. My DIRECT EMAIL address is on my LinkedIN profile. ️ What You Will Do:Your day-to-day will include: ️ Tier 1 Help Desk Support Tier 1, Desktop Support, hand holding a User Base by yourself as sole Help Desk Support ️ Cloud, Intune, AutoPilot ...

Description Job Description POSITION SUMMARY The ideal candidate will have an exceptional understanding of existing Help Desk practices and Network technologies. Stay abreast of technology trends and bring insights on how related technologies could be used to enhance Answer Financial. He or she will not only … lead for the team, but they will also architect and recommend new technologies and solutions. RESPONSIBILITIES & DUTIES Administer effective frontline line Network administration and help desk assistance to customers where inquiries are beyond the knowledge of the Global help desk team members. Highlight level of expertise ...

Description Job DescriptionGeospatial and Cloud Analytics (GCA) is looking for a Help Desk Analyst who is responsible for ensuring an outstanding level of customer service by providing Customer Service Center support to our client located in Quantico, VA. The ideal candidate will have extensive experience … incident management and escalation - Provides an outstanding customer service experience in a variety of circumstances across all organizational levels Requirements: - Proven experience as a Help Desk Analyst or Customer Service Support - Strong knowledge of Windows operating systems and desktop support - Ability to diagnose and resolve hardware ...

Description Job Description Description Our customer is looking to add to their help desk team. They used to have two shifts that were 12 hours each. In order to service their customers more effectively, they are going to be switching to 3, 8 hour shifts. These individuals will … need to be self motivated and have an engineering mindset. Current needs: Mid-day shift: 2 pm - 11 pm Help Desk - Primary Duties and Responsibilities: • Works in close coordination with project managers and field technicians on customer-facing projects. • Capture data from projects including check-in/ ...

Description Job Description We are seeking a Systems Analyst/Help Desk Analyst to join our team! You will analyze IT problems to improve computer systems. We are looking for a smart and motivated quick learner in a fast paced IT consulting firm. Responsibilities … other related fields Strong problem solving and critical thinking skills Ability to learn new technologies quickly College Degree is a plus Company DescriptionSeeking Help Dasek Analyst; Systems Analyst; Consultant; Company Description Seeking Help Dasek Analyst; Systems Analyst; Consultant ...

Description Job DescriptionIT Help Desk Analyst Location: Fargo, ND Type: Full-Time We're hiring an IT Help Desk Analyst to provide technical support to end users via phone, email, and in person. This role focuses on troubleshooting issues, following documented processes … concepts (accounts, groups, MFA) Troubleshoot basic network issues (Wi Fi vs wired, VPN, printers) Recognize basic endpoint security and phishing concerns Qualifications Prior IT help desk or technical support experience Knowledge of Windows, macOS, and Microsoft 365 Familiarity with Active Directory and cloud environments Understanding of basic networking ...

feel you're capable of completing any of these job duties We are looking to set up interviews as early as this week Help Desk Support - Requirements: - 2+ years' experience working for an IT Managed Services Provider Job Description: The Help Desk Support Technician will … responsible for supporting the IT service desk by providing end-user support via phone calls, e-mails, and self-service requests. You will answer questions on basic technical issues and offer advice to solve them. The Help Desk Support Technician will provide a high level of service ...

Description Premier Managed IT Service Company that delivers IT products and services to small businesses nationally is looking to add an experienced, Help Desk Engineer in their Georgia office. This position will provide growth opportunities to other senior technical client-facing roles of our firm and requires … join our growing team. We demand people who: Care about our clients Are passionate about what they do Are team players, and willing to help other team members Believe in doing things right the first time Are dedicated to continual improvement Embody positivity Everyday Duties Provide and maintain superior ...

Description Job Description IT Help Desk Support Analyst Hybrid Schedule: On-site 1 days per week (Thursdays) - Center City Philadelphia Shift: 9AM-5:30PM; 10:30AM-7:30PM (during training first 6 months) No visa sponsorship at this time Our client, a top tier financial services … company is seeking a skilled IT Help Desk Support Analyst to join their dynamic team, providing technical support and assistance to clients and employees. The individual selected for this role will be involved in system problem recognition, research, and resolution. This person will also be responsible ...

Description Job Description We are looking for a Help Desk Analyst to join a security-focused team in Uniontown, Ohio. This long-term contract opportunity supports day-to-day technical assistance for field operations and internal users. The role is ideal for someone who is comfortable … resolution. • Access business applications before and after upgrade activities to record defects, confirm functionality, and capture findings accurately. • Create, update, and track service desk tickets to ensure incidents and deficiencies are documented and routed correctly. • Use Active Directory tools to support account-related requests, access issues, and basic user ...

Description Job Description Tier I Help Desk Agent KeenLogic is seeking to hire a Tier I Help Desk Agent supporting the United States Senate on a multi-year Information Technology Support program, providing essential IT services to ensure continuity of operations across Senate offices. This contract … required. This is a full-time position offering Fortune 500-level health/dental/vision, PTO, 401k, and Life Insurance. Tier I Help Desk Agents serve as the first point of contact for Senate end users. They provide frontline technical support for routine software, hardware, and connectivity ...

Description Job DescriptionIT Help Desk Analyst Location: Unity Medical Center Position Type: Full-Time About the Role The Staff Pad has partnered with Unity Medical Center to hire an IT Help Desk Analyst. This role supports end users by troubleshooting technical issues and maintaining ...

Description Job Description We are looking for a dedicated Help Desk Analyst I to join our team in Brookfield, Wisconsin. This part-time position offers an excellent opportunity for individuals passionate about providing technical support and maintaining smooth IT operations. It is ideal for candidates seeking … long-term career growth within a dynamic and collaborative environment. Responsibilities: • Deliver responsive and effective help desk support to employees, addressing hardware and software issues. • Manage patch updates and oversee licensing renewals to ensure system compliance. • Execute onboarding and offboarding tasks using Active Directory, adhering to established protocols. ...

Service Company that delivers IT products and services to small businesses in the United States is looking to add an experienced, on-site Help Desk Engineer in New York for one of our clients. This position will provide growth opportunities to other senior technical client-facing roles … join our growing team. We demand people who: Care about our clients Are passionate about what they do Are team players, and willing to help other team members Believe in doing things right the first time Are dedicated to continual improvement Embody positivity Everyday Duties Respond to incoming calls ...

NOTE: THIS IS A FULL-TIME POSITION AND WILL BE FULLY ON-SITE AT OUR OFFICE IN FRANKLIN, TN. Position Summary: The IT Helpdesk Analyst I provide support to the business in a dual role. One role, approximately 90% of the time, is to provide on-demand … position is to be polite, have empathy, and focus on the information that will help resolve the team's problems. The IT Helpdesk Analyst I is to be the voice of reason and trust as you walk internal customers through troubleshooting to quickly resolve their technical challenges. ...

Description Job DescriptionWe are looking for a skilled Help Desk Analyst I to join our team on a contract basis in Ridgefield, Connecticut. In this role, you will provide technical support and excellent customer service to clients, ensuring the smooth operation of computer systems and networks. … related support tasks.• Proficiency in Active Directory and Microsoft Windows 10. • Solid understanding of basic troubleshooting techniques for IT systems. • Experience working with service desk tickets and ticketing systems. • Familiarity with Microsoft Windows operating systems and Office 365. • Strong communication skills to interact with clients and team members effectively. ...

Description Job Description This position is for an IT Help Desk team member of a restaurant franchise that assists in installing and supporting networks in 198+ locations in nine states and reports to the Director of IT. Roles and Responsibilities: Support the NCR Aloha POS systems. Support users … lines and troubleshooting telecom outages. General knowledge of Battery Backups (UPS), KVM devices, USB switching devices, and Multi-Function printers (scanning/printing). Help Desk Ticketing System. Preferred Experience: A+ certification. Point of Sale device/system experience. Headset/Speed of Service equipment. Non-Technical Skills ...

Description Job Description We are looking for a dedicated Help Desk Analyst to join our team in Kalamazoo, Michigan. This is a PART-TIME role where you can see between 24-30 hours of consistent work. This long-term contract position offers an excellent opportunity ...

these tasks quickly. Reliability is key because they need people that will be able to work without having to call in too frequently. Skills Help desk support, Troubleshooting, Support, Call center, Customer support Top Skills Details Help desk support,Troubleshooting,Support,Call center,Customer support Additional … Brentwood,TN. Application Deadline This position is anticipated to close on Apr 27, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over ...

Description Job DescriptionWe are looking for an experienced Help Desk/Desktop Support Analyst to provide hands-on technical support for a growing legal services environment. This Long-term Contract opportunity is ideal for someone who thrives on resolving escalated user issues, supporting modern Microsoft technologies … Tier 2 and Tier 3 support across desktop systems, collaboration tools, document management platforms, and cloud-based environments while contributing to a developing service desk function. Responsibilities: • Resolve escalated support requests passed from the Tier 1 service desk, investigating issues thoroughly and driving them to completion. • Provide technical ...

Description Job Description SUMMARY The IT Help Desk Technician serves as the primary point of contact for end users, providing technical support, troubleshooting, and training across the organization's desktop and telecommunications environment. This role supports both onsite and remote users by ensuring timely resolution of technical issues … Glue) Manage and track IT assets, including hardware inventory and loaner equipment Coordinate with third-party vendors for support and repairs Monitor and help maintain IT service levels and response times Conduct routine system and equipment checks to ensure performance and security Provide occasional after-hours or VIP support ...

Description Job DescriptionWe are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Madison, Wisconsin. In this part-time role, you will work onsite three days a week, providing essential technical support to end users. This is a long-term … contract position offering an excellent opportunity to showcase your troubleshooting and customer service abilities. Responsibilities: • Provide hands-on support for desktop and help desk operations, ensuring timely resolution of technical issues. • Diagnose and troubleshoot hardware and software problems, including Microsoft Windows 10-related issues. • Manage user accounts ...

Description Job DescriptionWe are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users in Coffeyville, Kansas. This Long-term Contract position will focus on resolving day-to-day desktop, application, printer, and connectivity issues while ensuring employees … tracking system. • Escalate complex technical issues to senior support personnel or outside vendors and assist with technology rollout projects as needed.• Prior experience in help desk, desktop support, or a similar technical support position is preferred. • Associate degree or related coursework in information technology is preferred; equivalent practical ...