3 of 3 Help Desk Analyst Jobs

Service Desk Engineer/1st Line Support IT Helpdesk Analyst Do you have First Line IT Support experience, looking to progress into a Second Line role? Or do you have excellent remote customer service skills with an interest in all things IT and Technical … flexible working supported) JOB OVERVIEW We have a fantastic new job opportunity for a Service Desk Engineer/1st Line Support IT Helpdesk Analyst to join a growing customer success Help Desk Team within a well-established software company. Working as a Service Desk ...

running smoothly. Typical responsibilities include: Acting as the first point of contact for IT support queries Managing and responding to tickets via the service desk Supporting desktops, laptops, tablets and printers Troubleshooting hardware and software issues Assisting with AV equipment setup and support Maintaining accurate IT asset registers Supporting ...

required skills. 1st/2nd Line Support Technician (Progression to Helpdesk Team Leader) - Fareham - 27-32K We are looking for a Helpdesk Analyst to provide 1st and 2nd line IT support for hardware, software, and EPoS systems via phone, email, and in-person. You'll troubleshoot issues … install and maintain systems, and ensure minimal downtime for our clients. Key Responsibilities: Provide 1st/2nd line service desk support Install, upgrade, and troubleshoot Windows and hardware systems Log, manage, and resolve support tickets in line with SLAs Troubleshoot LAN/WAN and TCP/IP networking issues ...