Role: Application HelpDesk AnalystClient: State of ArkansasDepartment: Arkansas Court Management System.Location: Little Rock, AR (Onsite)Pay Rate: $26/Hr.Duration: 4 Months.Contract: W2, C2C, 1099Interview Type: Webcam Interview Only ON-SITE ONLYAVAILABLE FOR EXTENSIONS The Administrative Office of the Courts (AOC) is an agency within the judicial branch of government that works to support the state courts … implementing online, court-related services. CIS is a team-based organization using the Disciplined Agile framework. You may view our Statement of Core Values at (link removed) The Application HelpDeskAnalyst is a member of the CIS Application Support Team. This team is primarily responsible for support AOC-provided court management applications. The HelpDeskAnalyst will be responsible for answering calls and emails from customers, diagnosing problems, and helping troubleshoot customer support issues. The Analyst will provide professional and prompt real-time support to customers seeking support for AOC applications. Requirements: Functional experience in supporting various applications and responding to user issues with functionality of those applications. More ❯
Burnley, Lancashire, England, United Kingdom Hybrid/Remote Options
AWD online
IT Technician/Helpdesk Support Engineer/Service DeskAnalyst An excellent opportunity for an enthusiastic IT professional to provide first and second line IT support, deliver maintenance, and assist with technical projects across multiple client sites. This is a … hands-on role within a growing managed services environment. If you’ve also worked in the following roles, we’d also like to hear from you: IT Engineer, HelpdeskAnalyst, Second Line Support Engineer, Network Technician, Systems Support Engineer, Desktop Support Technician SALARY: £27,000 - £31,000 per annum (depending on experience and qualifications) + Benefits (see below … JOB TYPE: Full-Time and Part-Time, Permanent Positions Available JOB OVERVIEW We have a fantastic new job opportunity for an IT Technician/Helpdesk Support Engineer/Service DeskAnalyst to join a proactive IT support team, providing technical assistance, maintenance, and project support to clients. As an IT Technician/Helpdesk Support Engineer/Service More ❯
Renewal of adequate fundingLOCAL CANDIDATES This position is located at DDS Headquarters in Conyers, Georgia Bilingual, Spanish highly preferred Do NOT submit candidate previously submitted to52 MUST have IT HelpDesk Call Center exp Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a … call center environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management. External customer support ranges from general website support, assistance with password resets, online account management and the … and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.Required2YearsAnswer user inquiries regarding computer software or hardware operation to resolve problems.Required2YearsBilingual - SpanishHighly desired IT HelpDesk Call Center expRequired2Years More ❯
in a dynamic, supportive environment. We understand the importance of work life balance and personal growth. Our cutting edge IT consulting partners and FastTrack talent program are designed to help you excel.Join our forward thinking team where excellence and creativity are valued every day. Check out what our associates have to say on Glassdoor. Ready to take your career … submittals - Market-rate compensation package. This position is located at DDS Headquarters in Conyers, GeorgiaBilingual, Spanish highly preferred Do NOT submit candidate previously submitted to5201 MUST have IT HelpDesk Call Center exp Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call … and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.Required2YearsAnswer user inquiries regarding computer software or hardware operation to resolve problems.Required2YearsBilingual - SpanishHighly desired IT HelpDesk Call Center expRequired2YearsWhy Work with UsBenefitsAt Cook Systems, we don't just offer jobs we build futures. Our team is the heart of everything we do, and More ❯
in a dynamic, supportive environment. We understand the importance of work life balance and personal growth. Our cutting edge IT consulting partners and FastTrack talent program are designed to help you excel.Join our forward thinking team where excellence and creativity are valued every day. Check out what our associates have to say on Glassdoor. Ready to take your career … your journey to success begins!Candidates must be able to work on site. Two submittalsLocal Candidates Strongly Preferred. Market salary based on experience No submittals after 08/13The HelpDeskAnalyst will support VSP?s new job applicant background check and employment background check program that uses criminal justice data to help employers assess More ❯
Helpdesk Support Analyst Location: Camberley Salary: £28,000 £32,000 Hours: Permanent, 37 hrs/week, Monday to Friday Our client … is an award-winning provider of Cloud Solutions, who specialise in IT Managed Services, Cyber Security, Cloud solutions, and Data & AI to businesses. They are looking for a HelpdeskAnalyst to be the first point of contact for our clients. Youll play a key role in keeping IT systems running smoothly, proactively identifying and resolving incidents, and ensuring … that clients get the support they needquickly and professionally. Youll also help maintain and monitor systems, contributing to continuous service improvement. What Youll Do Respond to calls, emails, and tickets with friendly, empathetic support. Resolve technical incidents efficiently, escalating only when necessary. Liaise with partners and suppliers for rapid resolution. Follow ITIL processes and maintain service excellence. Keep clear More ❯
Sheffield, South Yorkshire, England, United Kingdom
Elevation Recruitment Group
IT HelpdeskAnalyst | SheffieldSalary: c£33,000 Elevation Recruitment Group's Technology & Transformation division are recruiting an IT HelpdeskAnalyst to join a busy, fast-paced, well known business based in Sheffield. Rota shifts - hours between: Mon–Thu 07:30–17:00, Fri 07:30–16:00 Weekend working: One in five weekends on a rota … bank holidays Discretionary bonus & Holiday Buy Back Private medical insurance & Healthshield Pension & life assurance Share Purchase Plan & high street discounts Development and progression opportunities Duties & Responsibilities of the HelpdeskAnalyst: First point of contact for IT support, resolving hardware, software, and network issues Support Windows 11, Office 365, Teams, SharePoint, Azure AD, and Intune Manage user accounts, permissions More ❯
Our client seeks a Senior HelpdeskAnalyst for a contract role within the technology sector. This position is vital for maintaining IT service continuity across the business and ensuring customer satisfaction. Key Responsibilities Own and resolve high priority incidents where outages impact business continuity or customer trading. Perform data restoration as part of disaster recovery processes to restore … prioritise. Ability to learn and adapt to a rapidly changing environment. Experience with the Specsavers systems, services, and support processes. If you are a proactive and skilled IT Service Desk professional ready to take on a challenging role within a dynamic industry, apply now More ❯
Helpdesk Support Analyst Location: Camberley Salary: £28,000 £32,000 Hours: Permanent, 37 hrs/week, Monday to Friday Our client is an award-winning provider of Cloud Solutions, who specialise in IT Managed Services, Cyber Security, Cloud solutions, and Data & AI to businesses click apply for full job details More ❯