3 of 3 Help Desk Analyst Jobs

Service Desk Engineer/1st Line Support IT Helpdesk Analyst Do you have First Line IT Support experience, looking to progress into a Second Line role? Or do you have excellent remote customer service skills with an interest in all things IT and Technical … flexible working supported) JOB OVERVIEW We have a fantastic new job opportunity for a Service Desk Engineer/1st Line Support IT Helpdesk Analyst to join a growing customer success Help Desk Team within a well-established software company. Working as a Service Desk ...

Description Job Description Tier I Help Desk Agent KeenLogic is seeking to hire a Tier I Help Desk Agent supporting the United States Senate on a multi-year Information Technology Support program, providing essential IT services to ensure continuity of operations across Senate offices. This contract … required. This is a full-time position offering Fortune 500-level health/dental/vision, PTO, 401k, and Life Insurance. Tier I Help Desk Agents serve as the first point of contact for Senate end users. They provide frontline technical support for routine software, hardware, and connectivity ...

running smoothly. Typical responsibilities include: Acting as the first point of contact for IT support queries Managing and responding to tickets via the service desk Supporting desktops, laptops, tablets and printers Troubleshooting hardware and software issues Assisting with AV equipment setup and support Maintaining accurate IT asset registers Supporting ...