1 to 25 of 112 Help Desk Analyst Jobs

responsibilities. Job Summary: Provide business, security, and technical analysis as well as high-level technical support. Work with other departments to ensure that the Help Desk process, procedures, solutions, and service request offerings meet the institution's needs. Act as application and user administrator for various systems and … various Information Technology (IT) groups, and non-IT groups. Required Qualifications: Essential Duties and Responsibilities Analyze tickets, systems, processes, security, and procedures for the Help Desk and other departments with the aim of identifying issues, improving performance, and improving efficiencies. Process employee and student technical support tickets. Provide … support via phone, email, chat, video conference, and remote desktop connection as needed. Act as an escalation point for help desk technicians, senior technicians, student assistants, and the student Help Desk. Resolve advanced hardware, software, networking, telephone, and account issues. Work with groups and departments to resolve More ❯

Help Desk First Line Technical Support Analyst/Service Desk/Trainee, Seascale Client: AWD online Location: Seascale, United Kingdom Job Category: Other Virtual job fairs - EU work permit required: Yes Job Reference: 5cb9c9e354f7 Job Views: 4 Posted: 02.06.2025 Expiry Date: 17.07.2025 Job Description: JOB … OVERVIEW We have a fantastic new job opportunity for a Junior/Trainee Help Desk First Line Technical Support Analyst/Service Desk Engineer who has an interest in developing an IT career with excellent customer service and communication skills. The Service Desk team … teams to deliver IT services for approximately 14,000 users across multiple locations throughout the UK. Once trained, working as the Junior/Trainee Help Desk First Line Technical Support Analyst/Service Desk Engineer you will provide a single point of contact for customers More ❯

View these similar available jobs instead: Date Added: 14 Jun 2025 IT Helpdesk Desktop Support Analyst Job DescriptionHelp Desk – Desktop Support AnalystLocation: London (occasional travel required)Competitive Salary + Comprehensive BenefitsWe're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop Support Analyst I for their... Job DescriptionHelp Desk – Desktop Support AnalystLocation: London (occasional travel required)Competitive Salary + Comprehensive BenefitsWe're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop Support Analyst I for their... Job DescriptionHelp Desk – Desktop Support AnalystLocation: London (occasional travel required)Competitive Salary + Comprehensive BenefitsWe're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop Support Analyst I for... Job DescriptionHelp Desk More ❯

Help Desk Analyst Location: London Employee: Reports to Emma Griffiths Direct Reports: None Working Arrangements: Full time, 35 hours per week, hybrid Who We Are SiriusPoint is a global (re)insurer writing a worldwide portfolio of businesses including Accident & Health, Liability, Property, and Specialty. Bermuda-headquartered … across various lines in global markets through platforms like Sirius International Managing Agency (SIMA) and Sirius International, UK Branch. Purpose of Role As a Help Desk Analyst, you will provide technical support to our global colleagues for desktop systems, software, hardware, and network issues. You will … report to the Help Desk Manager. Your responsibilities include: Providing reliable onsite support at the London SiriusPoint office (Core onsite days Monday-Thursday). Responding to IT support requests via telephone, email, Virtual Agent, and self-service, ensuring prompt and first-time resolution where possible. Managing tickets using More ❯

Job Description: IT Support Analyst - 1st/2nd Line, AD/GP, O365 c.30k IT Support Analyst/Helpdesk Support Analyst - 1st & 2nd Line Support, Win10/Win11, MS Office, Windows Server AD/GPo/AD Connect/Entra, MS Office 365/… Maidstone, Kent, £30k - £32k +Benefits. Well established Managed Services Provider (MSP) and Datacentre Ops company seeks IT Support Analyst/Helpdesk Support Analyst to join the team and play a key role in the management of incidents, tickets and processes on the desk supporting clients … Troubleshooting issues with Active Directory/Group Policies will also be required. We are searching for an IT Support Analyst/Helpdesk Analyst/Desktop Support Engineer/1st & 2nd Line Support Engineer who has gained experience in both telephone and desktop support and is capable More ❯

Top Skills' Details 1) 5+ years of help desk experience 2) Secret clearance 3) Security + Secondary Skills - Nice to Haves Job Description Must have 5+ years' experience in helpdesk support. Associate or bachelor's degree or equivalent. Provide help desk support and shall receive, analyze … general supervision, provides second-tier support to end 1 users for PC, server, mainframe applications and hardware. Handles problems that the first tier of help desk support is unable to resolve. May interact with network services, software systems engineering, and/or applications development to restore service and More ❯

Job Title: Information Technology Help Desk Analyst, Dartford Client: Comtecs Group Location: Dartford, United Kingdom Job Category: Other EU work permit … required: Yes Job Views: 2 Posted: 10.06.2025 Expiry Date: 25.07.2025 Job Description: We are seeking an IT Support Analyst/Helpdesk Support Analyst to join a well-established MSP in Maidstone, Kent. The role involves providing 1st and 2nd line support to clients across the UK More ❯

About Service Desk Analyst/1st Line Support Analyst - to £30,000 (DOE) Huddersfield, West Yorkshire Multi-million family-run business where core values are … key to their staff. They have a great opportunity for an experienced Service Desk Analyst/1st Line Support/Helpdesk Analyst with a minimum of 12 months experience, superb customer service skills, and excellent communication skills supporting both internal and external customers and infrastructure … teams. Role Responsibilities As a Service Desk Analyst/1st Line Support/Helpdesk Analyst, you will have technical knowledge and experience of Windows 11, Office 365, Active Directory, and Group Policies. Ideally, you will also have experience with Windows Server. Your responsibilities include resolving More ❯

Social network you want to login/join with: Help Desk Analyst, Portsmouth, Hampshire Client: eTeam Location: Portsmouth, Hampshire, United Kingdom Job Category: Other - EU work permit required: Yes Job Views: 2 Posted: 04.06.2025 Expiry Date: 19.07.2025 Job Description: Duration: 12 Months French Native What you More ❯

Social network you want to login/join with: Help Desk Analyst, watford, hertfordshire col-narrow-left Client: eTeam Location: watford, hertfordshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 04.06.2025 Expiry Date: 19.07.2025 col-wide Job More ❯

Social network you want to login/join with: Help Desk Analyst, newcastle-upon-tyne, tyne and wear col-narrow-left Client: eTeam Location: newcastle-upon-tyne, tyne and wear, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views More ❯

Social network you want to login/join with: Help Desk Analyst, kingston upon hull, east yorkshire col-narrow-left Client: eTeam Location: kingston upon hull, east yorkshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 04.06.2025 More ❯

type Contract Job function Job function Information Technology Industries Telecommunications Referrals increase your chances of interviewing at eTeam by 2x Get notified about new Help Desk Analyst jobs in Reading, England, United Kingdom . We’re unlocking community knowledge in a new way. Experts add insights … directly into each article, started with the help of AI. #J-18808-Ljbffr More ❯

Help Desk – Desktop Support Analyst Location: London (occasional travel required) Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop Support Analyst I for their London office. This More ❯

Help Desk – Desktop Support Analyst Location: London (occasional travel required) Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop Support Analyst I for their London office. This More ❯

Help Desk – Desktop Support Analyst Location: London (occasional travel required) Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop Support Analyst I for their London office. This More ❯

Help Desk – Desktop Support Analyst Location: London (occasional travel required) Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop Support Analyst I for their London office. This More ❯

Help Desk – Desktop Support Analyst Location: London (occasional travel required) Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop Support Analyst I for their London office. This More ❯

Help Desk – Desktop Support Analyst Location: London (occasional travel required) Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop Support Analyst I for their London office. This More ❯

Cohere is looking for a Lead Business Analyst to join … our team! Experience with the Software Development Lifecycle (SDLC) and software development using agile methodologies such as Scrum, DevOps, SAFe, etc., and experience managing Help Desk and providing training. You will join an advanced program to effectively manage diverse teams and cross functional stakeholders - invent your future and … versed in full systems development life cycle, strategic information planning, and knowledge management practices. Ability to develop, lead and manage an end user facing help desk team. Ability to train and educate new users, staff, and stakeholders. Experience working with and managing expectations of multiple Product Owners. Must More ❯

nGeneration is seeking an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers. Your friendly and helpful demeanor is crucial as you diagnose and resolve their IT issues More ❯

nGeneration are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT More ❯

nGeneration are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT More ❯

Helpdesk Analyst Maidstone £26,300 Mon-Fri, 8:00-16:30 Do you enjoy being the first person people turn to when tech goes wrong? Are you calm under pressure and confident talking users through fixes? Want a steady, well-run desk where first-line support is … done right? Support that's structured. A team that's friendly. A desk that runs smoothly. I'm … working with a well-established IT provider in Maidstone who is growing their support team and looking for someone to step into a Helpdesk Analyst role. You will be the first line of defense, logging tickets, resolving what you can, and escalating what you can't. It's More ❯

grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Help Desk Senior Analyst with Top Secret Clearance to join our team in Washington, District of Columbia (US-DC), United States (US … calls, email, and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitors, logged, tracked, and resolved appropriately. These personnel serve as the first point of contact or troubleshooting hardware … AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all More ❯