1 of 1 Help Desk Analyst Jobs in Northamptonshire

Support Centre functions. Resolving incidents and requests, you'll also ensure that tickets are managed effectively and within agreed timeframes. As an IT Helpdesk Analyst, you'll play a key role as a liaison between different IT support teams and help to make sure that escalations are … effectively dealt with as well. You’ll help to minimize business impacts from incidents. As part of this, you'll be the point of contact and coordinator during major outages. How will I know if I am right for this role? We are looking for someone with a technical … for your contribution. Paid time for volunteering, encouraging participation in volunteering activities. Give as you earn, supporting charities meaningful to you. Healthcare Cashplan to help cover healthcare expenses. Company Pension scheme with access to pension wellbeing resources. Life Assurance after a qualifying period, providing coverage for your beneficiaries. Personalized More ❯