Helpdesk Analyst - Comms
Wakefield, England, United Kingdom
CloudClevr
About the Role This is a fantastic opportunity to join CloudClevr during a period of growth and development. We’re looking for a proactive and customer-focused Helpdesk Analyst to join our 1st Line Helpdesk Team. You’ll be the first point of contact for customers seeking support with our business telephony, unified communications, and connectivity solutions. This … and ability to work independently with a focus on doing the right thing for the customer Confidence in dealing with customers professionally and empathetically Experience working in a service desk/helpdesk environment preferred Familiarity with troubleshooting network, connectivity, SIP/VoIP, and UCaaS telephony issues would be an advantage What You’ll Get in Return 25 days holiday More ❯
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