Help Desk Analyst
Chorley, Lancashire, North West, United Kingdom
Newton Blue
Were looking for a Helpdesk Analyst local to Chorley with a keen aptitude for troubleshooting and customer serviceto join our Client'sLancashire based technology team. This is anentry level position that focuses on providing technical support to customers using their helpdesk ticketing tool and resolving or escalating issues … improve stored documentation by suggesting changes, or drafting new documents Application monitoring and maintenance Monitor application performance to identify potential problems before they escalate. Help with the installation of software updates Issue logging Use a ticketing system to document all technical issues reported by users, ensuring accurate records of More ❯
Employment Type: Permanent
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