Help Desk Analyst Jobs in the UK

1 to 25 of 37 Help Desk Analyst Jobs in the UK

Technical Support Analyst - IT Help Desk

Camberley, England, United Kingdom
Telent
Service Desk Analyst Are you the right candidate for this opportunity Make sure to read the full description below. Telent are looking for a Service Desk Analyst (Customer Service Helpdesk Agent/Helpdesk Operator) to join our growing Customer Service Centre in Camberley. Plenty … of training and development is on offer! SHIFT PATTERN: 4 days on/4 days off shift pattern role, where the successful Service Desk Analyst will complete an 11h rotating shift - 7am-7pm, rotating to 7pm-7am for every shift. This will be office based, from our … Camberley service centre (GU15 3YL). You must be when you are bringing the digital revolution to homes, infrastructure, and businesses across the country. Help build and keep the nation's critical infrastructure connected and protected 24/7. Service Desk Analyst - What you’ll do More ❯
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First Line Analyst: Desktop, Ticketing, Support, Helpdesk, Floorwalking

London, England, United Kingdom
Hybrid / WFH Options
Austin Fraser
View these similar available jobs instead: Date Added: 14 Jun 2025 IT Helpdesk Desktop Support Analyst Job DescriptionHelp Desk – Desktop Support AnalystLocation: London (occasional travel required)Competitive Salary + Comprehensive BenefitsWe're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop Support Analyst I for their... Job DescriptionHelp Desk – Desktop Support AnalystLocation: London (occasional travel required)Competitive Salary + Comprehensive BenefitsWe're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop Support Analyst I for their... Job DescriptionHelp Desk – Desktop Support AnalystLocation: London (occasional travel required)Competitive Salary + Comprehensive BenefitsWe're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop Support Analyst I for... Job DescriptionHelp Desk More ❯
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Help Desk Analyst (IT)

London, United Kingdom
SiriusPoint
Help Desk Analyst Location: London Employee: Reports to Emma Griffiths Direct Reports: None Working Arrangements: Full time, 35 hours per week, hybrid Who We Are SiriusPoint is a global (re)insurer writing a worldwide portfolio of businesses including Accident & Health, Liability, Property, and Specialty. Bermuda-headquartered … across various lines in global markets through platforms like Sirius International Managing Agency (SIMA) and Sirius International, UK Branch. Purpose of Role As a Help Desk Analyst, you will provide technical support to our global colleagues for desktop systems, software, hardware, and network issues. You will … report to the Help Desk Manager. Your responsibilities include: Providing reliable onsite support at the London SiriusPoint office (Core onsite days Monday-Thursday). Responding to IT support requests via telephone, email, Virtual Agent, and self-service, ensuring prompt and first-time resolution where possible. Managing tickets using More ❯
Employment Type: Permanent
Salary: GBP Annual
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Help Desk Analyst

Reading, England, United Kingdom
eTeam
type Contract Job function Job function Information Technology Industries Telecommunications Referrals increase your chances of interviewing at eTeam by 2x Get notified about new Help Desk Analyst jobs in Reading, England, United Kingdom . We’re unlocking community knowledge in a new way. Experts add insights … directly into each article, started with the help of AI. #J-18808-Ljbffr More ❯
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IT Helpdesk Desktop Support Analyst

London Area, United Kingdom
Marlin Selection Recruitment
Help Desk – Desktop Support Analyst Location: London (occasional travel required) Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop Support Analyst I for their London office. This More ❯
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IT Helpdesk Desktop Support Analyst

City of London, London, United Kingdom
Marlin Selection Recruitment
Help Desk – Desktop Support Analyst Location: London (occasional travel required) Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop Support Analyst I for their London office. This More ❯
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Service Desk Analyst / IT Support Help Desk Technician

Tipton, England, United Kingdom
nGeneration Limited
nGeneration is seeking an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers. Your friendly and helpful demeanor is crucial as you diagnose and resolve their IT issues More ❯
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Service Desk Analyst / IT Support Help Desk Technician (Monday to Friday)

London, England, United Kingdom
nGeneration Limited
nGeneration are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT More ❯
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Service Desk Analyst / IT Support Help Desk Technician (Monday to Friday)

Tipton, England, United Kingdom
nGeneration Limited
nGeneration are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT More ❯
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IT Helpdesk Desktop Support Analyst

Slough, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: IT Helpdesk Desktop Support Analyst, slough col-narrow-left Client: Marlin Selection Recruitment Location: slough, United … Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Help Desk – Desktop Support Analyst Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm … to find an experienced Help Desk – Desktop Support Analyst I for their London office. This is an exciting opportunity to join an employee-owned organization known for its client-first culture, strong values, and forward-thinking approach to technology and service delivery. In this role, you More ❯
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Information Technology Help Desk Analyst

Kingswood, England, United Kingdom
Hybrid / WFH Options
The Priory
independent provider of mental healthcare and adult social care in the UK. A position has become available within the Technical Helpdesk for an Analyst based in our Bristol office with a hybrid working arrangement. Possible occasional travel and overnight stays. Job Overview Your role would entail working as More ❯
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Help Desk Analyst

Slough, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Duration: 12 Months French Native What you’ll be doing... Full-time role in client Connect EMEA Customer Support department, being obsessed to deliver the best customer experience and service level More ❯
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Help Desk Analyst

Reading, England, United Kingdom
eTeam
Role: IT Level 2 Customer Support (French) Duration: 12 Months Location: Reading, UK - 2 days/week onsite, Wednesday & Thursday French Native What you’ll be doing... Full-time role in client Connect EMEA Customer Support department, being obsessed to More ❯
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IT Helpdesk Analyst

Brighton, England, United Kingdom
Endeavour Recruitment Solutions
Line Support LAN Support Server Support Windows Linux SQL office 365 Networking Switches Routers Broadband Leased Lines VoIP Cabling Patching firewalls Video Conferencing service desk Endeavour Recruitment has a new requirement for an experienced Service Desk Analyst for their busy client in Brighton. Our client is … Windows Desktop O/S SQL Office 365 Networking – Switches, Routers, Broadband, Leased Lines, VoIP and Cabling Security – Patching & Firewalls Contact Centre Software Service Desk and Projects If you don’t have all of the required experience, then please still apply as our client is keen to find the More ❯
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IT Helpdesk Analyst - Chichester

Chichester, England, United Kingdom
The Goodwood Estate Company Limited
Join Our IT Support Team at Goodwood – Where every day brings a new challenge! Are you passionate about technology and love solving problems? We're looking for a tech-savvy troubleshooter to join our friendly IT support team, helping 650 More ❯
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Helpdesk Analyst - London - £33,000

London, United Kingdom
Ashdown Group
An established MSP with an impressive client portfolio is looking for a talented IT Service Desk/Helpdesk Analyst to join their team based in Central London due to growth. The successful candidate will be tasked with logging and resolving a wide variety of 1st & 2nd line … liaising with 3rd parties as well as some project work with senior Engineers. We are looking for a candidate with proven helpdesk/service desk experience, ideally in an MSP logging tickets with a high-resolution rate. Some exposure to project work including office relocations, data migrations, booking couriers … opportunity to join a growing technology business that provides excellent support to develop a successful IT career. This IT Service Desk/Helpdesk Analyst role is paying up to £33,000 depending on experience plus benefits including 25 days holiday, pension and bonus. More ❯
Employment Type: Permanent
Salary: GBP 22,000 - 33,000 Annual
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Helpdesk Analyst - London - £33,000

London, Marylebone High Street, United Kingdom
Ashdown Group
An established MSP with an impressive client portfolio is looking for a talented IT Service Desk/Helpdesk Analyst to join their team based in Central London due to growth. The successful candidate will be tasked with logging and resolving a wide variety of 1st & 2nd line … liaising with 3rd parties as well as some project work with senior Engineers. We are looking for a candidate with proven helpdesk/service desk experience, ideally in an MSP – logging tickets with a high-resolution rate. Some exposure to project work including office relocations, data migrations, booking couriers … opportunity to join a growing technology business that provides excellent support to develop a successful IT career. This IT Service Desk/Helpdesk Analyst role is paying up to £33,000 depending on experience plus benefits including 25 days holiday, pension and bonus. More ❯
Employment Type: Permanent
Salary: £22000 - £33000/annum
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Helpdesk and Desktop Support Analyst

London, England, United Kingdom
Free-Work UK
application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. Work within the Service Desk team in supporting and delivering all aspect of services 1 st/2 nd line support (capable of root cause analysis) Remote branch support … Ad-hoc project involvement Ideally with experience of supporting desktop platforms for banking environments Experience in operational deployments. Desktop, operating system refresh cycle Service Desk ticket software Market data products ITIL, Microsoft certifications advantageous Maintains industry recognised skills through training or self-study methods Technical Skills Supporting Microsoft operating … days ago Borehamwood, England, United Kingdom 4 weeks ago London, England, United Kingdom 1 month ago London, England, United Kingdom 16 hours ago Service Desk L2: Desktop Support Analyst London, England, United Kingdom 1 month ago Junior Technical Support Specialist - Route into Tech London, England, United Kingdom More ❯
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1st Line Analyst: Ticketing, MS Office, Support, Helpdesk, Floorworking

Nottingham, Nottinghamshire, United Kingdom
Curo Services
1st Line Analyst: Ticketing, MS Office, Support, Helpdesk, Floorworking Our client is seeking a First Line Support Engineer to join their team on a rota basis. Start Date: ASAP Duration: 55 days Pay Rate: £99/day (PLEASE NOTE: Employer NI is paid for by the client) Total … Minutes. 100% contact to incident ratio - the only exceptions are what we call switchboard calls. (we only get a few a week on the desk so very rare) 90% quality scores target. To provide centralised advice and support to customer in line with contractual arrangements. Be able to deal … customer applications. Focus on the ITXM. Good troubleshooting/problem solving skills. Sound IT knowledge-Microsoft products, Word, Excel and Outlook. Previous IT Service Desk experience would be an advantage but not a necessity. Soft Skills: Good communication skills Able to use active listening skills to know what users More ❯
Employment Type: Contract
Rate: GBP 111 Daily
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Helpdesk Analyst

Sheffield, England, United Kingdom
Wireshop
Join to apply for the Helpdesk Analyst role at Mediaweb Group . Gleeson Homes is currently experiencing rapid growth, with IT as a key support function. You will support our IT systems, working alongside the IT Manager to handle, record, and resolve support issues. This demanding role requires … system, and escalate issues as needed Coordinate with third-party providers to resolve support issues Review support services with vendors Assist the Business Analyst and IT teams in ticket review and problem-solving Suggest improvements and support regional teams, including face-to-face visits Deliver excellent customer service More ❯
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Helpdesk and Desktop Support Analyst

City of London, London
Nexus Jobs Limited
Helpdesk and Desktop Support Analyst Our Client a retail bank ?" based in the City London ?" is looking to recruit Helpdesk and Desktop Support Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral hardware support … application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root cause analysis) -Remote branch support … Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating More ❯
Employment Type: Permanent
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Helpdesk and Desktop Support Analyst

London, United Kingdom
Jas Gujral
Helpdesk and Desktop Support Analyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and Desktop Support Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral hardware support … application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root cause analysis) -Remote branch support … Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating More ❯
Employment Type: Permanent
Salary: GBP Annual
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Helpdesk Analyst (1st & 2nd line)

London, United Kingdom
Ashdown Group
An established MSP with an impressive client portfolio is looking for a talented IT Service Desk/Helpdesk Analyst to join their team based in Central London due to growth. The successful candidate will be tasked with logging and resolving a wide variety of 1st & 2nd line … liaising with third parties, as well as some project work with senior Engineers. We are looking for a candidate with proven helpdesk/service desk experience, ideally in an MSP, with a high ticket resolution rate. Some exposure to project work including office relocations, data migrations, and booking couriers More ❯
Employment Type: Permanent
Salary: GBP Annual
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IT Helpdesk Analyst

Ossett, England, United Kingdom
Adria Solutions Ltd
IT Helpdesk Analyst (1st & 2nd Line Support) - West Yorkshire Are you a skilled IT professional with a passion for problem-solving and a customer-focused mindset? My client, a global organisation at the forefront of innovation in their industry, is seeking an IT Helpdesk Analyst to … support who thrives in fast-paced environments and enjoys working both independently and collaboratively. Key Responsibilities Deliver professional support via email, phone, and service desk portal to remote and on-site users Log and manage incidents through to resolution using an ITSM tool Monitor systems and respond proactively to … environment, we’d love to hear from you. Apply now to join a team that’s making a real impact through technology. IT Helpdesk Analyst (1st & 2nd Line Support) #J-18808-Ljbffr More ❯
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IT Helpdesk Analyst

Edinburgh, Scotland, United Kingdom
GoFibre
team is growing in line with our achievements and ambitions and will play a pivotal role in our success story. As the IT Helpdesk Analyst, you'll be the 1st line of support for GoFibre employees, helping with all IT-related issues. Your role is crucial in creating More ❯
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Help Desk Analyst
10th Percentile
£24,125
25th Percentile
£26,000
Median
£27,500
75th Percentile
£30,250
90th Percentile
£32,500