1 to 25 of 175 IT Analyst Jobs in the UK

IT Support Engineer/Service Desk Analyst/IT Technician who has previous experience working on a busy helpdesk resolving first line and/or second line IT technical support tickets is required for a multi award-winning Managed Service Provider based in the City of London. ALL LEVELS OF IT EXPERIENCE CONSIDERED As a … successful candidate you will need a solid foundation in 1st Line/2nd Line IT Technical Support, preferably covering Microsoft technologies within a Technical Help Desk environment. SALARY: up to £32,000 per annum + Bonus (up to £3,000 p.a.) + Benefits (see below) LOCATION: Hybrid working/3 Days per Week working from the office in the … City of London (Near Liverpool Street and Fenchurch Street Stations) and 2 Days per Week from Home JOB TYPE: Full-Time, Permanent ONLINE TEST: To demonstrate your IT acumen and how you compare to hundreds of worthy candidates you’ll need to complete the company’s popular online IT test, which you will be taken to when you More ❯

IT Support Analyst Reed Technology are delighted to be working with a leading client within the professional service sector who are seeking an IT Support Analyst join their friendly and passionate team Day-to-day of the role: Resolve helpdesk issues, including troubleshooting hardware and software problems. Perform user administration duties such as setting up accounts … Install and configure computer hardware, software, networks, printers, and mobile devices. Diagnose and solve computer software and hardware faults. Manage stocks of equipment, consumables, and other supplies. Participate in IT project work, such as developing SharePoint Online and Intranet. Develop policies and processes related to IT operations. Conduct training and create documentation to support users and staff. Required … Skills & Qualifications: In-depth knowledge of hardware and software. Up-to-date with the latest IT and software trends. Strong customer service ethos and communication skills. Excellent organisational skills and ability to establish good working relationships quickly. Experience in an end-user desktop support role or IT operations environment. Proficiency with Windows 11, Windows Server 2022, Microsoft More ❯

IT Support Analyst Gloucester (on site) 6 Month Contract Rate: £180 - £190 per day (Inside IR35) We are working with a leading public sector organisation seeking an experienced IT Support Analyst to join their busy internal support team on a contract basis. This is a hands-on role providing first and second-line technical support to … ensuring a high standard of customer service. Due to the nature of the role existing or recent NPPV3 or SC Clearance is highly desirable. Key Responsibilities: Provide front-line IT support to staff via phone, self-service portal, and occasional in-person walk-ups. Troubleshoot and resolve incidents related to desktop, laptop, network, and application issues. Support users with … Maintain accurate asset and configuration records. Contribute to knowledge base articles and standard operating procedures. Skills and Experience: Proven experience in a Service Desk or 1st/2nd Line IT Support role. Strong knowledge of: Windows 10/11 Microsoft 365 (Outlook, Office, SharePoint) Active Directory and Exchange Management Console Intune device management Good understanding of ITIL-based processes More ❯

Are One: For Love For Diversity For Change For Equality For Kindness For Freedom For Unity Against Racism Requirements We are seeking a highly skilled and proactive Application Support Analyst to lead support and continuous improvement of enterprise applications across our organization. This role is critical in ensuring system stability, performance, and usability that support business operations. It is a hands-on role, acting as a technical expert and escalation point, bridging gaps between IT, users, and vendors while driving high service standards. The role will be part of the Application Support team. Key Responsibilities: Provide advanced technical support for enterprise applications across Windows, macOS, and Linux platforms. Configure network protocols and troubleshoot network layer issues. … vendors to diagnose and resolve bugs, performance issues, and outages. Lead application upgrades, patch management, UAT, and post-deployment support. Ensure data integrity, system reliability, and compliance with internal IT governance and policies. Develop and maintain technical documentation, support procedures, and knowledge base articles. Monitor application health using tools and custom dashboards. Support integration and communication between cloud platforms More ❯

Your Responsibilities We are looking for an IT Support Analyst who is responsible for providing technical support and exceptional customer service to end users while ensuring the seamless operation of IT systems. This role requires technical expertise, sound judgment, and excellent communication skills to achieve established goals. The IT Support Analyst will primarily support offices … in London and Amsterdam, with potential travel to additional EU locations as needed. This position reports to IT managers located in the United States. The job will require a diverse skill set. Main responsibilities include: Support of End-User Devices: Configure, deploy and support virtual desktops, workstations, laptops, desktops, and mobile devices (Windows, Mac, iOS, and Android). Application More ❯

IT Support Analyst Location: Ipswich Eligibility for SC clearance is required A growing global tech company is looking for an IT Support Analyst to join its dynamic support team. Youll provide 1st and 2nd line support to both customers and internal users, helping resolve technical issues and maintain high service standards. Full training and career development … provided. Key Responsibilities Deliver exceptional technical support and customer service Log, track, and resolve incoming support requests Troubleshoot product and IT issues, escalating when necessary Work collaboratively with cross-functional teams Support internal users with general IT issues What youll need: Experience in IT support or customer service Degree-level education or equivalent practical experience Strong communication … and problem-solving skills Solid general IT knowledge; familiarity with tools like Active Directory, PowerShell, HubSpot, or Microsoft 365 is a plus Organised, proactive, and calm under pressure Benefits: Competitive salary Private healthcare 25 days holiday + birthday off Life assurance (6x salary) Share options after 1 year Gym subsidy & pension Ongoing training More ❯

JOB TITLE: IT Support Analyst LOCATION: Devizes SALARY: £27,000 - £36,000 dependant on experience WAY OF WORKING: Full Time | Permanent THE BUSINESS: We’re thrilled to be working with an award-winning firm who provides a comprehensive range of first-class legal services for individuals, families, and businesses across the UK. The firm values creativity, hard work … individuality, ambition, and fun! They offer competitive pay, fantastic employee benefits. And the opportunity to grow in a thriving, forward thinking environment. And the social outings are legendary! THE IT SUPPORT ANALYST OPPORTUNITY: Provide exceptional customer service in person, via phone and email as appropriate Resolve helpdesk issues and troubleshoot hardware and software issues Perform user administration duties … Installing and configuring computer hardware, software, networks, printers, and mobile devices Investigating, diagnosing and solving computer software and hardware faults Repairing equipment and replacing parts IT project work Development of processes and activities REQUIREMENTS In-depth knowledge of hardware and software Up to date knowledge of the latest IT and software trends Strong customer service, communication and organisational More ❯

Job Title: IS Support Analyst (2nd Line Support) Location: Morpeth, Northumberland Salary: £30,000-£32,000 per annum Are you a skilled IT professional looking to take the next step in your support career? We're seeking a proactive and technically capable IS Support Analyst to deliver expert second-line IT support across Laboratory, Packaging, and … Pharmaceutical manufacturing environments. About the Role: As an IS Support Analyst, you'll act as a vital link between the IT Helpdesk and end users working in highly regulated GxP environments. You will troubleshoot issues, maintain system integrity, and ensure minimal downtime of business-critical and validated systems. This role is key to supporting seamless operations in both … laboratory and production settings. Key Responsibilities: Provide second-line IT support for end users across regulated operational areas. Troubleshoot and resolve complex software, hardware, and infrastructure issues. Support and maintain validated workstations, instrumentation PCs, and specialized systems like LIMS, SCADA/HMI, and PLC-integrated devices. Collaborate with infrastructure teams and vendors to resolve escalated issues. Ensure compliance with More ❯

IT Support Analyst - Up to £40,000 + Good Benefits Location - Canterbury, KentOur client is looking for an IT Support Analyst to join it’s small and busy IT Services team. This is a far-reaching role that would suit a strong all-round technical support analyst/support engineer that enjoys a … varied role. The IT Support Analyst will be part of the team supporting approx. 600 - 650 users across multiple sites. You’ll provide a mix of 2nd & 3rd line BAU support for Group wide systems as well as working on new projects. With a wide remit that leans towards building, maintaining and administration of the data centre, virtualisation … through monitoring, patching and upgrades Good customer service skills for user facing and external supplier facing customers Good Understanding Networking TCP/IP Good understanding of server and other IT and networking hardware Security- Best Practice AV and endpoint security O365/Azure AD - Web & Email Windows Server 2016-2022 VMWare or Hyper-V or Nutanix or similar Administer More ❯

IT Support Analyst – 1st Line | HybridLocation: Oxfordshire (3 days on-site)Permanent | Full-time£30,000 - £35,000 BenefitsA fantastic opportunity has arisen for an experienced 1st Line IT Support Analyst to join a rapidly growing, forward-thinking energy company. This is a hybrid role, offering the perfect blend of office collaboration and remote flexibility.The Role … As the first point of contact for internal IT support, you'll be providing high-quality technical assistance to end users, managing service requests and incidents, and playing a vital part in maintaining IT governance and device lifecycle management.Key responsibilities include: Delivering first-line IT support to internal users across multiple sites. Handling onboarding and offboarding processes. … Managing the IT asset register and hardware lifecycle. Supporting Microsoft 365, Active Directory and general software/hardware troubleshooting. Ensuring effective ticket resolution through the service management tool. Identifying recurring issues and escalating as appropriate. Maintaining documentation and knowledge base articles. Essential Qualifications & Experience: 2+ years in a similar IT support or service desk role. GCSEs in Maths More ❯

and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. The Role: We are seeking a highly motivated and organised individual to join our UK IT team as an IT Analyst & PMO. This dual role combines technical expertise with project management skills to ensure smooth IT operations and successful delivery of IT projects. The ideal candidate will possess a strong understanding of IT infrastructure, a passion for problem-solving, and excellent communication and organisational skills. Key Responsibilities: IT Administration Provide day-to-day technical support to end-users, troubleshooting hardware and software issues. Manage and maintain IT infrastructure, including servers, networks, and workstations. Install, configure, and maintain operating … systems, software applications, and security systems. Monitor system performance and identify areas for improvement. Implement and enforce IT policies and procedures. Ensure data backup and disaster recovery procedures are in place and tested regularly. Project Support Assist in the planning, execution, and monitoring of IT projects. Develop and maintain project documentation, including project plans, schedules, and reports. Track More ❯

IT Support Analyst with Microsoft Technologies We are looking for an experienced IT Support Specialist. You will possess a range of computer hardware, software and infrastructure skills in a corporate environment, also have demonstrable experience working as part of a busy corporate team engaging with staff at all levels within the business. To be considered you will … requirements and proven experience with relevant software and hardware solutions A good understanding of ISP solutions and connectivity requirements Wi-Fi solution experience & knowledge An understanding of the core IT compliance competencies for ITIL, GDPR & PCI/DSS etc. Personal Attributes: Excellent written and oral communication and interpersonal skills, especially comfortable with non-technical personnel Multi-tasking capabilities and More ❯

ensure our staff have the chance to live a fulfilling life beyond the workplace. The Role: We are seeking a highly motivated and organised individual to join our UK IT team as an IT Analyst & PMO. This dual role combines technical expertise with project management skills to ensure smooth IT operations and successful delivery of IT projects. The ideal candidate will possess a strong understanding of IT infrastructure, a passion for problem-solving, and excellent communication and organisational skills. Key Responsibilities: IT Administration Provide day-to-day technical support to end-users, troubleshooting hardware and software issues. Manage and maintain IT infrastructure, including servers, networks, and workstations. Install, configure, and maintain operating … systems, software applications, and security systems. Monitor system performance and identify areas for improvement. Implement and enforce IT policies and procedures. Ensure data backup and disaster recovery procedures are in place and tested regularly. Project Support Assist in the planning, execution, and monitoring of IT projects. Develop and maintain project documentation, including project plans, schedules, and reports. Track More ❯

Our client, a global organisation, urgently require an experienced IT Support Engineer to undertake a contract starting immediately. In order to be successful, you will have the following experience: Extensive experience within IT Support, Helpdesk, or Service Desk Excellent communication and interpersonal skills Working knowledge of Windows OS, Microsoft 365, Active Directory, basic networking Ability to follow process … able to obtain SC Clearance (candidates with SC will be prioritised) Within this role, you will be responsible for: Act as the first line of support for all internal IT queries via phone, email, and ticketing system Provide triage, basic diagnostics, and troubleshooting for hardware, software, and connectivity issues Escalate incidents to 2nd/3rd line teams or external … mobile devices, and user accounts Assist with system rollouts, software installations, and routine maintenance tasks Maintain accurate records in the service desk system, ensuring timely updates and resolutions Monitor IT systems and respond to alerts within agreed SLAs Participate in IT documentation and knowledge base creation Support secure environments in accordance with MOD policies This represents an excellent More ❯

improve patient and healthcare professional outcomes, reduce infection risks, and promote sustainability. Vernacare operates five manufacturing sites across the UK, with their headquarters located in Chorley. Overview: As an IT Service Desk Analyst Apprentice, you will be the first point of contact for IT support across the company. You’ll assist with resolving technical issues, managing service … requests, and supporting users both on-site and remotely. Responsibilities include troubleshooting Microsoft technologies, maintaining system documentation, and contributing to service improvements. Responsibilities: Deliver high-quality IT support: Provide excellent customer service and technical support in person, via phone, and email, ensuring timely resolution of incidents and service requests. Incident management & troubleshooting: Take ownership of user incidents, track progress … to Microsoft technologies, including Windows 10/11, Microsoft 365, Teams, SharePoint, and Intune. System administration & user management: Assist with Active Directory, Azure AD, user onboarding/offboarding, and IT system housekeeping tasks. Documentation & continuous improvement: Document solutions, update IT procedures, and contribute to service improvements through training and proactive problem-solving. Desirable skills: Strong communication skills (verbal More ❯

The Trade Desk among the best small- to medium-sized workplaces globally. What we do: We provide a dynamic and fast-paced environment where technology and creativity intersect. Our IT team plays a crucial role in supporting the infrastructure that powers our global operations. From endpoint support to system administration, we ensure our employees have the tools and support … they need to succeed. What you'll do: As an IT Support Analyst II, you will: Provide hands-on support for endpoint devices (PCs, Macs, mobile devices) through face-to-face, phone, and remote interactions. Manage and resolve Helpdesk tickets, ensuring timely and effective solutions. Deploy and maintain hardware and software for new hires and existing staff. Troubleshoot … application issues. Assist with user account administration, system access, and collaboration tools. Participate in system maintenance, documentation, and process improvement initiatives. Support key meetings and ensure smooth operation of IT collaboration tools. Maintain inventory and ensure compliance with ITIL, security, and regulatory standards. Who you are: You are a tech-savvy problem solver with a passion for customer service. More ❯

The Trade Desk among the best small- to medium-sized workplaces globally. What we do: We provide a dynamic and fast-paced environment where technology and creativity intersect. Our IT team plays a crucial role in supporting the infrastructure that powers our global operations. From endpoint support to system administration, we ensure our employees have the tools and support … they need to succeed. What you'll do: As an IT Support Analyst II, you will: Provide hands-on support for endpoint devices (PCs, Macs, mobile devices) through face-to-face, phone, and remote interactions. Manage and resolve Helpdesk tickets, ensuring timely and effective solutions. Deploy and maintain hardware and software for new hires and existing staff. Troubleshoot … application issues. Assist with user account administration, system access, and collaboration tools. Participate in system maintenance, documentation, and process improvement initiatives. Support key meetings and ensure smooth operation of IT collaboration tools. Maintain inventory and ensure compliance with ITIL, security, and regulatory standards. Who you are: You are a tech-savvy problem solver with a passion for customer service. More ❯

You will be the first point of contact for IT support across the company. You’ll assist with resolving technical issues, managing service requests, and supporting users both on-site and remotely. Responsibilities include troubleshooting Microsoft technologies, maintaining system documentation, and contributing to service improvements. Role Deliver high-quality IT support: Provide excellent customer service and technical support … to Microsoft technologies, including Windows 10/11, Microsoft 365, Teams, SharePoint, and Intune System administration & user management: Assist with Active Directory, Azure AD, user onboarding/offboarding, and IT system housekeeping tasks Documentation & continuous improvement: Document solutions, update IT procedures, and contribute to service improvements through training and proactive problem-solving Training Why choose our Azure Cloud … shifts to be confirmed. Expected Duration 1 Year 5 Months Positions Available 1 Closing Date Friday, 25th July 2025 Start Date Friday, 1st August 2025 Desired Skills Communication skills IT skills Customer care skills Team working Qualifications 3 of any subject GCSE or equivalent, grade 4+ (A* - C) (Essential) Maths & English GCSE or equivalent, grade 3+ (D or above More ❯

Job Title: Junior IT Support Analyst Location: Liverpool, UK Industry: Medical Salary: £26-27k per annum (DOE) We are seeking a proactive IT Support Analyst to join our dynamic team at a leading pharmaceutical company based in Liverpool. The successful candidate will play a critical role in supporting and maintaining IT systems, ensuring business … continuity, and delivering excellent user support in a highly regulated environment. Key Responsibilities: Provide 1st line technical support for all IT-related incidents and service requests across the business. Troubleshoot and resolve issues related to hardware, software, networks, and enterprise applications Customer Service experience Manage user accounts, permissions, and access rights in Active Directory, Microsoft 365, and other platforms. … Install, configure, and maintain desktops, laptops, printers, and mobile devices. Escalate complex issues to senior IT staff or third-party vendors as required. Monitor IT infrastructure health and respond proactively to system alerts. Document support activities, solutions, and knowledge articles using the ITSM system. Support data backup processes and assist with disaster recovery planning. Key Requirements: Proven experience More ❯

IT Support Analyst - Bromley KENT Salary: Up to £30K Are you an IT Support professional with at least a year of experience in a similar role? This is your chance to advance your career in a dynamic and growing organisation. You will Join our clients IT team as an IT Support Analyst , providing essential … on an exciting digital transformation journey, you will play a key role in enhancing theCentral Services systems—ensuring seamless user support and effective business operations. Key Responsibilities: Provide responsive IT support to end-users, both onsite and remotely Monitor and manage the IT support ticket queue, ensuring timely resolution Prioritise and escalate technical issues as needed Maintain clear … Assist with hardware setup, installation, and maintenance Support key applications, including Windows 10/11 and Microsoft 365 Skills & Experience Required: At least one year of experience in an IT Support role Proficiency with Microsoft Windows OS, MS Office Suite, and hardware troubleshooting Experience with Android and iOS devices (preferably in an MDM environment) Strong communication and interpersonal skills More ❯

IT Support Analyst – Bromley Salary: Up to £30K Are you an IT Support professional with at least a year of experience in a similar role? This is your chance to advance your career in a dynamic and growing organisation. Join our IT team as an IT Support Analyst , providing essential support to over … review • Employee of the Month (£100 reward for outstanding contributions) • Staff appreciation days and long service awards • Friendly, supportive team environment with regular social events Key Responsibilities: • Provide responsive IT support to end-users, both onsite and remotely • Monitor and manage the IT support ticket queue, ensuring timely resolution • Prioritise and escalate technical issues as needed • Maintain clear … Assist with hardware setup, installation, and maintenance • Support key applications, including Windows 10/11 and Microsoft 365 Skills & Experience Required: • At least one year of experience in an IT Support role • Proficiency with Microsoft Windows OS, MS Office Suite, and hardware troubleshooting • Experience with Android and iOS devices (preferably in an MDM environment) • Strong communication and interpersonal skills More ❯

IT Service Analyst - Gloucester (Hybrid working) - £30,000 - £35,000 + Excellent Benefits We're looking for an experienced IT Service Analyst to join a collaborative team supporting a core Management Systems and associated platforms used in fast-paced operational environments. You'll be a key player in ensuring the performance, security, and continuous improvement of … of service) Enhanced maternity leave Local government pension scheme Purchase up to 10 days holiday Employee wellbeing Cycle to Work scheme Discounted gum Blue light discount Requirements for the IT Service Analyst: Providing frontline and back-end application support for a Management System and related platforms Investigating incidents, resolving system issues, and managing requests for change Collaborating with … testing, release management, and early-life support for system upgrades Participating in out-of-hours support and occasionally representing the team at events What You'll Bring as the IT Service Analyst: Strong IT support experience in complex environments Experience with Window o/s, Active Directory, Group Policy, M365. Familiarity with Records Management, or mobile data More ❯

IT Support Analyst - 1st/2nd Line Support An exciting opportunity is available with a global brand for an IT Support Analyst to join a proactive and collaborative IT support team. This role is focused on delivering high-quality service and technical expertise, working closely with the IT team and other departments to support … evolving IT needs. Responsibilities include supporting Microsoft 365, managing user identity and access, deploying hardware and software, overseeing unified communications, maintaining network infrastructure, managing virtual servers, and handling IT inventory. Role and Responsibilities: Provide high-quality, customer-focused 1st and 2nd line technical support, diagnosing and resolving issues promptly or escalating when necessary, while managing service tickets within … Local AD, and Azure AD Set up and provision VOIP devices; support unified communications systems Collaborate with system administrators on network optimisation and cloud integration projects Ensure cost-effective IT procurement aligned with business requirements and maintain accurate IT asset records Create and update support documentation, including user guides, knowledge base articles, and communication updates for wider audiences More ❯

ERP & IT Systems Support Engineer Location: Northampton Hours: Hybrid (1-3 days on-site/remainder WFH) Salary: 35,000 to 45,000 plus private HC Type: Full-time, Permanent Join a leading multi-site FMCG business where tech and operations work hand in hand. We're looking for an ERP & IT Systems Support Analyst to keep … our systems running smoothly and support users across the business. You'll be the go-to for ERP and IT support queries , playing a key role in day-to-day operations and supporting wider improvement projects. Roughly 7 0% ERP/30% IT , this is a hands-on role for someone with solid systems knowledge and a proactive … Troubleshooting issues and working with external providers to resolve them User onboarding , desktop setups, and hardware maintenance Supporting Microsoft 365, Active Directory , and basic Azure admin tasks Assisting with IT and ERP projects - testing, rollout, and documentation Creating and maintaining user-friendly technical guides What We're Looking For: Experience in ERP or IT systems support (QAD experience More ❯

ERP & IT Systems Support Engineer Location: Northampton Hours: Hybrid (1-3 days on-site/remainder WFH) Salary: £35,000 to £45,000 plus private HC Type: Full-time, Permanent Join a leading multi-site FMCG business where tech and operations work hand in hand. We're looking for an ERP & IT Systems Support Analyst to keep … our systems running smoothly and support users across the business. You'll be the go-to for ERP and IT support queries , playing a key role in day-to-day operations and supporting wider improvement projects. Roughly 7 0% ERP/30% IT , this is a hands-on role for someone with solid systems knowledge and a proactive … Troubleshooting issues and working with external providers to resolve them User onboarding , desktop setups, and hardware maintenance Supporting Microsoft 365, Active Directory , and basic Azure admin tasks Assisting with IT and ERP projects - testing, rollout, and documentation Creating and maintaining user-friendly technical guides What We're Looking For: Experience in ERP or IT systems support (QAD experience More ❯