1 of 1 Help Desk Coordinator Jobs in the South East

IT Service Desk Dispatcher/Support Ticket Helpdesk Coordinator Do you have great time-management, organisational, customer service, administrative and communication skills? If you do, this job could be for you. We’re looking for an IT Service Desk Dispatcher/Support Ticket Helpdesk Coordinator who will manage and allocate all incoming IT support … encourage them to get a move on or escalate the support request to a more senior team member. As the IT Service Desk Dispatcher/Support Ticket Helpdesk Coordinator you will be the first point of contact for initial client support requests (telephone, email and online messaging apps). Once the request is logged and allocated to … liaise with the Engineer for status updates, keeping the client informed on the job’s progress. Your responsibilities as the IT Service Desk Dispatcher/Support Ticket Helpdesk Coordinator will also involve liaising with third party companies who may also help out with client support requests. SALARY: up to £30,000 per annum (Depending on Experience More ❯