1 of 1 Help Desk Engineer Jobs in the North of England

senior engineer who enjoys the variety of hands-on project delivery but remains happy to pitch in on the service desk to support the wider team. Key Responsibilities Project Delivery: Assist with scoping, planning, and executing technical migrations, infrastructure additions, and system rollouts within allocated timeframes. Escalation … senior point of escalation for complex 2nd and 3rd line infrastructure, networking, and cloud queries. Helpdesk Operations: Provide daily support on the service desk during peak periods or high-volume days to ensure SLAs are met. Systems Maintenance: Deploy, monitor, and maintain core client infrastructure, ensuring systems run securely ...