keep your costs down and significantly improve your systems. Job Description: Estio Training is thrilled to offer a new opportunity for an IT Helpdesk/1st Line Support Engineer Apprentice for Comms-Byte IT Support and Services company based in Stockport. Role Summary: We are a small, close-knit team with a vibrant office environment and various Microsoft … of individuals with a passion for IT and we always provide immense support to our apprentices and technicians. Key Responsibilities: As an IT Helpdesk/1st Line Support Engineer Apprentice, your main roles and responsibilities will include: Providing customer support to external clients remotely. Getting involved in new releases and installations, testing, project work, and general IT support. … hearing from you! Training to be provided: Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Throughout the apprenticeship, learners receive coaching, help, and guidance from a dedicated team to ensure they get the most from their work experience. Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications More ❯
We are looking for a proactive and personable with previous experience in IT HelpDesk Support to join our dynamic team. This role supports the IT needs of our UK and European operations, ensuring that all systems are functional, secure, and optimised for performance. You will be the go-to person for technical issues, offering first- and second … creative, timely solutions to unique problems in a fast-paced hospitality environment Regular travels across mainland Europe (France, Belgium and the Netherlands) About You Extensive experience in an IT HelpDesk or Support Engineer role, ideally within a customer-centric or hospitality setting Strong technical knowledge of Active Directory, Microsoft Windows, Office 365, hardware (laptops, printers More ❯
Job Title: IT Infrastructure Specialist Location: twice a week in Aberdare Salary: up to £50k Key Responsibilities Infrastructure Management Administer and maintain Microsoft 365 , Active Directory , Azure , and Windows Server environments. Manage virtualization platforms ( VMware , Hyper-V ) and network services More ❯
Foundations certification. Microsoft 365 or Azure certifications. Windows Server 2012+ certifications. Company Overview RetroFit Technologies is a privately held, Women-Owned Business. We provide IT Security Solutions, End-User HelpDesk, Professional Services, and Field Services. We foster a positive work environment where employees can thrive. Join us to be part of a stable, growing company with over More ❯
Are you an experienced IT professional looking to take the next step in your career? We are currently seeking an experienced IT Engineer to join our team here in Preston. We are an established managed service provider providing IT services across Lancashire since 1999. We are a small but expanding team dedicated to managing IT and communications. We … are conveniently located in Riversway - the Preston docks area. We are at an exciting point in our growth and are looking for a new engineer to join our team and grow with us. The ideal candidate will have a number of years of experience in a similar role, with a strong … background in IT systems and network management. You must have excellent problem-solving skills and the ability to work well under pressure. Your Duties as IT Support/HelpdeskEngineer will include : Troubleshooting IT issues both remotely and on-site Installing and configuring IT hardware and software Managing cloud based systems and services Managing and updating documentation Our More ❯
Belfast, Northern Ireland, United Kingdom About the job Senior IT Support Engineer (Helpdesk/Field based) Summary of duties: Technical support helpdesk (east Belfast office/customer premises/from home) Ensure all support tickets are closed as quickly as possible to the satisfaction of the customer within the SLA On-site call outs only where absolutely required … technology experience: Cisco and major firewall experience Minimum Requirements: VMware and equivalent Linux experience Hardware maintenance Web development using WordPress or Wix Preferred (but not required) experience: IT HelpdeskEngineer: 1 year COVID-19 precaution(s): Remote interview process Salary: £25,000.00 per year Additional leave Company events Company pension Discounted or free food Free or subsidised travel More ❯
AI-powered advice on this job and more exclusive features. Technical Director at NetSec | Emerging MSP of the Year 2024 We are seeking a skilled and proactive IT HelpdeskEngineer to join our dynamic team. This role will involve providing expert technical support and troubleshooting complex IT issues for our diverse range of clients. The ideal candidate will … Work with clients directly on-site (within South Wales region) to provide on-the-ground technical support when required. Skills & Experience: Proven experience as a Second Line IT HelpdeskEngineer or similar role. Strong technical knowledge of Microsoft 365 (Purview, Defender, Teams, etc.) and cloud-based services. Hands-on experience with cyber security tools and protocols. Familiarity with More ❯
apart is our unwavering commitment to providing unparalleled service support to all our valued customers. As a Technical Helpdesk Support Engineer you'll provide first line technical help to our customers. What you’ll be doing: Communicating with customers via phone and email to diagnose probable cause of machine issues, and solving problems when possible. Booking our … engineer visits and identifying where parts may also be required. Logging all communications via our Dynamics 365 platform Ensuring strict compliance with our internal health and safety protocols and procedures. Reviewing engineer reports and sharing information within Mills in line with our Quality Processes. Who we’re looking for: Excellent communication skills Customer focused coordinator with More ❯
We are looking for the perfect fit to join our team and help us thrive. Are you a tech wizard? If you … can troubleshoot like a pro, save the day for our users and keep our IT systems running smoothly, we need you on our team! Job summary As a helpdeskengineer with Daffodil IT, you'll be the go-to person for solving tricky IT problems, helping out our users with their tech woes, and making sure everything runs … required. Staying up-to-date with emerging trends and technologies in the IT industry. What kind of person we are looking for Proven experience working as an IT HelpdeskEngineer or similar role. Strong technical knowledge of Windows and Mac operating systems, network protocols, and hardware components. Experience with Microsoft Office 365, Active Directory, Exchange, and SharePoint. Experience More ❯
IT HelpdeskEngineer Aberdare Full-time, onsite + 1 other location Salary: £27,000 - £35,000 A growing UK-based business is seeking an experienced IT Support Engineer to join its established internal tech support function. This is a fantastic opportunity for a proactive and hands-on IT professional to contribute to the smooth running of More ❯
IT HelpdeskEngineer Aberdare Full-time, onsite + 1 other location Salary: £27,000 - £35,000 A growing UK-based business is seeking an experienced IT Support Engineer to join its established internal tech support function. This is a fantastic opportunity for a proactive and hands-on IT professional to contribute to the smooth running of More ❯
Aberdare, Rhondda Cynon Taff, Mid Glamorgan, United Kingdom
CPS Group (UK) Limited
IT HelpdeskEngineer Aberdare Full-time, onsite + 1 other location Salary: £27,000 - £35,000 A growing UK-based business is seeking an experienced IT Support Engineer to join its established internal tech support function. This is a fantastic opportunity for a proactive and hands-on IT professional to contribute to the smooth running of More ❯
About IT HelpdeskEngineer Aberdare Full-time, onsite + 1 other location Salary: £27,000 - £35,000 A growing UK-based business is seeking an experienced IT Support Engineer to join its established internal tech support function. This is a fantastic opportunity for a proactive and hands-on IT professional to contribute to the smooth running More ❯
Technologies: 1st line 1st line support Help … DeskEngineer MS Office 2016 MS Office 365 Network TCP DCHP DNS VPN Routers and Switches Endeavour Recruitment is recruiting for a 1st Line Helpdesk Support Engineer for one of our clients based north of Portsmouth, Hampshire. The Helpdesk is responsible for supporting and maintaining clients’ IT systems and for providing efficient desktop support to … be proactive when dealing with user issues Log all calls on the call logging system and maintain full documentation and follow internal procedures Respond to enquiries from clients and help them resolve any hardware or software problems Support users in the use of Computer equipment by providing necessary assistance Allocate more complex service issues to the relevant IT Support More ❯
more. Base pay range Direct message the job poster from Cubiq Recruitment Specialist Headhunter within Infrastructure, Network & Senior Support across the UK and Europe 1st/2nd Line HelpdeskEngineer Central London – Hybrid Salary range £35,000 - £38,000 plus excellent benefits package The Company A well-established and innovative Managed Service Provider specialising in delivering high-level … what you would want training/certifications on Training tools and Information banks Enhanced Sick pay Annual Salary reviews & personal promotion plans As a 1st/2nd Line HelpdeskEngineer, you’ll be expected to: Triage and troubleshoot 2nd Line tickets with the ability to identify Major Incidents Administer and optimise systems, ensuring compliance with cybersecurity standards and More ❯
FAQs, troubleshooting guides, and user resources. ● Utilise remote desktop tools to access and resolve issues on users' computers when on-site support is not feasible. ● Offer basic training to help users become more proficient in using IT resources and software. ● Escalate complex issues to higher-level IT support or specialised teams and ensure prompt resolution. ● Follow incident management procedures More ❯
possibility to extend WORKING HOURS: 9:00 - 17:00, Monday to Friday SALARY: up to £29k + commuting costs (up to Zone 6) START: May 2025 LOCATION: London HelpdeskEngineer Main Responsibilities: Troubleshooting for 1st and 2nd Lines and support as an escalation point Waiting-by-sequence management using the IT support ticket system Build good relationships with … systems Schedule management of projects and service provision Profitable systems and considerations for implementation Maintaining safe operations and improving the environment Regular status report to the line manager HelpdeskEngineer Ideal Candidate: Customer service experience Basic knowledge and experience regarding PC software such as Microsoft Windows 10/11/server, MS Office, and antivirus software General knowledge More ❯
Job Title: IT HelpdeskEngineer Location: St Asaph, Wales Salary: £28,000 - £35,000 per annum (depending on experience) Job Type: Full time, Permanent Working Hours: 5 days a week, 9am to 5.30pm About Us: Office Equipment Systems (OES) is a leading provider of managed IT, print, and communication solutions. Since 2009, we have been delivering reliable technology … remotely Stay informed on industry trends, new technologies, and best practices through ongoing training and professional development About you: Required Experience: Background in ICT with experience in a service desk or IT support role (preferred) Strong customer service experience, with excellent verbal and written communication skills A team-oriented mindset with a collaborative approach to problem-solving Comfortable using More ❯
London, England, United Kingdom Hybrid / WFH Options
Ingenio Technologies
in your IT career with a company that values growth, learning, and a positive team environment, apply now to join our team as a 1st Line Helpdesk Support engineer! Note to recruiters: we will not respond to recruitment agencies enquiring or trying to fill this post. #J-18808-Ljbffr More ❯
ClearskyIT are offering an apprenticeship for a helpdesk and onsite IT engineer. Must have valid driving license You will be responsible for assisting in clients everyday IT needs. Role Answer the phone to assist clients with IT issues Install hardware More ❯
their progression routes, enabling each engineer to decide a specialism, so you won't stagnate. You can explore what matters to you! Responsibilities: As a Junior HelpdeskEngineer, you will Provide support to incoming calls & tickets Triage tickets to agreed SLA's, escalating when necessary Carry out onsite installations when required Requirements: As a Junior Helpdesk … , you will need Experience working within a helpdesk team A logical thinker, looking to solve problems Ability to work independently under pressure Benefits: As a Junior HelpdeskEngineer, you will get Quarterly profit-sharing bonus scheme Opportunities for hybrid working 24 days holiday plus 2 days holiday for Christmas Training and support to achieve Microsoft certifications More ❯
personal accident insurance plans. Investment in your training and development to encourage and support your career progression within the company. How You Can Play Your Part: As a HelpdeskEngineer , youll leverage your technical expertise to resolve a variety of customer queries, translating their concerns into effective troubleshooting strategies. You Will Be: Acting as the point of escalation More ❯
Electrical Service Engineer required to join our established electrical manufacturing client in what will be an office and field based, hands on role, with travel across the UK , frequently to Wales . Salary will be dependent on experience, and is potentially negotiable, starting from £35,000 - £45,000 currently. Flexibility is required for overnight stays, and the ideal … basic salary Company pool van for site visits 20 days holiday plus bank holidays (increases to 30 days) Pension Private healthcare Experience: Previous experience in a Service Engineer role with Electrical bias Relevant electrical qualification such as, City & Guilds 2382 , Level 3, electrical engineering degree, 18th Edition is highly desirable Experience with electrical circuits, control panels, batteries; DC More ❯
What do you want to search? Keyword Apprenticeship Type Location 1st Line HelpdeskEngineer Apprentice Apply From: 07/02/2025 Learning Provider Delivered by BASINGSTOKE ITEC LIMITED Employer WP CONNECT LTD Vacancy Description Providing a first point of contact for customers through our helpdesk, be that via phone, email or ticket. Delight our Clients with a … our Processes. Review regularly scheduled/automated actions as indicated by our Processes. Assist the projects team with project delivery when opportunities arise. Escalate tickets that require Senior HelpdeskEngineer support. Communicate to the client the status of their ticket every step of the way, notifying them of any changes or outages related to their issue. Submit Timesheets … suggestions for change. Contribute to the process of innovative change effectively. Undertake other duties as required by the Front Line Team Leader. Key Details Vacancy Title 1st Line HelpdeskEngineer Apprentice Employer Description At Workplace Connect, we started with one simple belief: IT should make your life easier, not harder. After watching firms lose time, clients, and trust More ❯
