The Team: At Zopa, our Helpdesk team doesn't just fix laptops - they empower our people to do their best work every day. As our new Workplace Support Engineer, you'll bring an enthusiasm for technology and a passion for customer service to a tight-knit, high-impact team that supports over 500 Zopians across multiple sites. Whether … person and remotely Ensuring your tickets are triaged, SLAs are hit, and users get the support they need, fast. Carrying out proactive checks of meeting room AV equipment and desk technology to ensure it is always ready to be used. Use your expertise to support everything from Mac and Windows devices to AV systems, Office 365, and endpoint management More ❯
Excellent opportunity for those who seek new challenge and long term career progress within the company. This is an internationally operating IT company and they’re actively recruiting a Helpdesk Engineer. The role is to carry out a variety of More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Alexander Mae (Bristol) Ltd
nd/3 rd Line Helpdesk Support to support and maintain the existing managed IT support client base, while acting as the technical escalation point for the Service Desk team. This is a varied and hands-on role with responsibility for their service desk, escalations, and involvement in technical leadership across the business. This role will be office … based three days per week , with two days working from home . Key Responsibilities will include: Acting as the technical escalation point for the IT Service Desk Providing support via tickets, email and phone Assisting with pre-sales technical support Leading the response during P1 critical issues Completing BAU tasks including patch management , vulnerability management , and backend system troubleshooting … Onboarding new clients when needed Supporting non-technical colleagues with escalated issues Reporting directly to the Service Desk Manager The Person: For this role, our client is seeking someone with a strong technical background in IT support, particularly within Azure and Microsoft 365 environments. Experience in an MSP environment is highly desirable. Previous experience in a Senior EngineerMore ❯
1st Line IT Support/HelpdeskEngineer Location: Perth, Scotland Salary: £24,000 - £26,000 (Permanent, Full-Time, On-Site) Looking for a new challenge where you can learn, grow, and make a real difference Our client is a supportive and growing IT company based in Perth. They work with clients across Scotland, the UK and internationally, and … or supporting one another through the day to day, they believe in teamwork, mutual respect, and building long term relationships. They are looking for a new IT Support Engineer to join their team. You will be the first point of contact for clients when they run into technical trouble, helping them to solve problems and guiding them to More ❯
1st Line IT Support/HelpdeskEngineer Location: Perth, Scotland Salary: £24,000 – £26,000 (Permanent, Full-Time, On-Site) Looking for a new challenge where you can learn, grow, and make a real difference Our client is a supportive and growing IT company based in Perth. They work with clients across Scotland, the UK and internationally, and … or supporting one another through the day to day, they believe in teamwork, mutual respect, and building long term relationships. They are looking for a new IT Support Engineer to join their team. You will be the first point of contact for clients when they run into technical trouble, helping them to solve problems and guiding them to More ❯
IT HelpdeskEngineer Business: IT Service company Company Location: Central London Salary: Up to £32,000 Office working: 5 days/week All of the applicants must have an eligible visa for working in the UK. Job description: 1st level troubleshooting with customers and assist them as their escalation point of contact. Hands on Desktop Support. Network and More ❯
A Japanese IT company is currently recruiting a Japanese speaking IT HelpdeskEngineer to join their infrastructure support team in London. In this role, you will be responsible for providing IT infrastructure support (PCs, servers, networks), troubleshooting, responding to client inquiries, and performing version upgrade tasks. The role will suit someone who has experience in IT infrastructure, helpdesk … experience - TYPE: Permanent, full-time WORKING HOURS: 9:00-17:30 from Monday to Friday SALARY: £28,000-£33,000 depending on experience START: ASAP LOCATION: London IT HelpdeskEngineer - Main Responsibilities: • Provide technical support for IT infrastructure (PCs, servers, networks) • Troubleshoot hardware and software issues • Respond to client inquiries in both Japanese and English • Perform version upgrades … and routine maintenance • Collaborate with internal engineers and team leader on issue resolution IT HelpdeskEngineer - Ideal Candidate: • Experience in IT infrastructure or helpdesk support • Excellent interpersonal and communication skills • Strong organizational and planning skills • Attention to detail and problem-solving ability • Excellent time management skills • Business level of fluency in both English and Japanese • Proactive and open More ❯