1 of 1 Help Desk Engineer Jobs in the North of England

1st Line Help Desk Engineer Doncaster Full-time, permanent Mon – Fri, 9am – 5:30pm £25k – £30k Are you a proactive, customer focused IT Support Engineer looking to join a established IT company? Are you keen to play a key role in maintaining service standards … preparing hardware, and supporting ongoing projects? As a 1st Line Help Desk Technician, you will be required to: Respond quickly and ensure timely responses across the helpdesk, escalate calls to site visits where needed. Use all resources and team members available. Support our customers with IT issues including … VoIP and networking problems remote fix support calls, ability to create self-help media. Carry out maintenance tasks as instructed. Daily check and update all tickets internally, provide updates to helpdesk coordinator. Prepare hardware and project work as instructed by the Helpdesk Coordinator to the specification required and to More ❯