25 of 25 Help Desk Engineer Jobs in the UK excluding London

FM Conway is currently seeking an IT Help Desk Engineer to join our busy and thriving IT Team. As our IT Help Desk Engineer , you will provide service desk support across the business. You will play a key role in implementing … of Microsoft Windows. This is a permanent, full-time position based at our head office in Sevenoaks, Kent. The duties of the IT Helpdesk Engineer role will include: Maintaining and improving the company's hardware, network, and other computer equipment and records. Ensuring that the reliability and security … required. Supporting other team members with their workload as required. What skills and experience do you need? We are looking for a passionate IT Help Desk Engineer with a strong understanding of PC hardware, peripheral devices, and basic network experience. You will have experience with Active More ❯

Helpdesk Engineer at Vardy's Jewelers Join our team as a Helpdesk Engineer at Vardy's Jewelers in Wrexham. This is a full-time, permanent position offering a salary of £24,000 - £26,000 annually, with working hours from 8:30 AM to 5:00 PM. … Overview We are seeking a Helpdesk Engineer to support our Operations and Technical Teams by delivering excellent technical service and support to our clients. Your primary responsibilities will include managing first-line support calls, maintaining accurate records in our Company Coordination system, and assisting with higher-level issue … Function: Information Technology Industry: IT System Training and Support Referrals can increase your chances of interviewing at Vardy's Jewelers. Get notified about new Help Desk Engineer jobs in Wrexham, Wales, United Kingdom. #J-18808-Ljbffr More ❯

Azure certifications. Windows Server 2012+ certifications. Company Overview RetroFit Technologies is a privately held, Women-Owned Business. We provide IT Security Solutions, End-User Help Desk, Professional Services, and Field Services. We foster a positive work environment where employees can thrive. Join us to be part of a More ❯

Job Title: Helpdesk Engineer Location: Luton Salary: £38-42,000 Contract: Full-Time/Permanent About the Company: Our client is a market-leading provider of CNC laser cutting systems, serving industries that demand precision, speed, and reliability. With a strong reputation for technical excellence and customer care … part numbers to support accurate customer orders. Provide first-line technical support to field engineers working on high-power CNC laser systems. Schedule engineer visits efficiently, considering technical skills and equipment requirements. Communicate clearly and professionally with customers to arrange site visits and follow-ups. Prepare and maintain … RAMS (Risk Assessment Method Statements) for all service visits. Assign the right engineer to each job, based on qualifications, experience, and tools. Monitor and close support cases once resolved, ensuring quality service completion. Escalate complaints or complex issues to senior technical staff or service management. Assist with diagnosing More ❯

Job Title: IT Infrastructure Specialist Location: twice a week in Aberdare Salary: up to £50k Key Responsibilities Infrastructure Management Administer and maintain Microsoft 365 , Active Directory , Azure , and Windows Server environments. Manage virtualization platforms ( VMware , Hyper-V ) and network services More ❯

ClearskyIT are offering an apprenticeship for a helpdesk and onsite IT engineer. Must have valid driving license You will be responsible for assisting in clients everyday IT needs. Role Answer the phone to assist clients with IT issues Install hardware More ❯

significantly improve your systems. Job Description: Estio Training is thrilled to offer a new opportunity for an IT Helpdesk/1st Line Support Engineer Apprentice for Comms-Byte IT Support and Services company based in Stockport. Role Summary: We are a small, close-knit team with a vibrant … for IT and we always provide immense support to our apprentices and technicians. Key Responsibilities: As an IT Helpdesk/1st Line Support Engineer Apprentice, your main roles and responsibilities will include: Providing customer support to external clients remotely. Getting involved in new releases and installations, testing, project … be provided: Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Throughout the apprenticeship, learners receive coaching, help, and guidance from a dedicated team to ensure they get the most from their work experience. Successful completion of this apprenticeship gives you an More ❯

Job: · Assist and respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties. · Provide operating guidance, training and troubleshooting documents to internal and external parties. · Ensure the delivery of More ❯

Are you an experienced IT professional looking to take the next step in your career? We are currently seeking an experienced IT Engineer to join our team here in Preston. We are an established managed service provider providing IT services across Lancashire since 1999. We are a small … conveniently located in Riversway - the Preston docks area. We are at an exciting point in our growth and are looking for a new engineer to join our team and grow with us. The ideal candidate will have a number of years of experience in a similar role, with … network management. You must have excellent problem-solving skills and the ability to work well under pressure. Your Duties as IT Support/Helpdesk Engineer will include : Troubleshooting IT issues both remotely and on-site Installing and configuring IT hardware and software Managing cloud based systems and services More ❯

The Helpdesk Engineer is a critical role within the IT department, responsible for providing first and second-level technical support to end-users. This role involves troubleshooting hardware and software issues, responding to service desk tickets, and ensuring timely resolution of technical problems to maintain business productivity. … The Helpdesk Engineer acts as the primary point of contact for IT-related inquiries and plays a key role in maintaining a positive user experience. You are Technical Support: o Provide first and second-level technical support to end-users via phone, email, and in person. o Troubleshoot … issues. o Diagnose and resolve technical problems efficiently and effectively. o Escalate complex issues to senior IT staff or external vendors as required. Service Desk Management: o Manage and prioritize service desk tickets using ticketing systems (e.g., Jira Service Management, ServiceNow, Zendesk). o Ensure timely and accurate More ❯

Belfast, Northern Ireland, United Kingdom About the job Senior IT Support Engineer (Helpdesk/Field based) Summary of duties: Technical support helpdesk (east Belfast office/customer premises/from home) Ensure all support tickets are closed as quickly as possible to the satisfaction of the customer within … firewall experience Minimum Requirements: VMware and equivalent Linux experience Hardware maintenance Web development using WordPress or Wix Preferred (but not required) experience: IT Helpdesk Engineer: 1 year COVID-19 precaution(s): Remote interview process Salary: £25,000.00 per year Additional leave Company events Company pension Discounted or free More ❯

job and more exclusive features. Technical Director at NetSec | Emerging MSP of the Year 2024 We are seeking a skilled and proactive IT Helpdesk Engineer to join our dynamic team. This role will involve providing expert technical support and troubleshooting complex IT issues for our diverse range of … site (within South Wales region) to provide on-the-ground technical support when required. Skills & Experience: Proven experience as a Second Line IT Helpdesk Engineer or similar role. Strong technical knowledge of Microsoft 365 (Purview, Defender, Teams, etc.) and cloud-based services. Hands-on experience with cyber security More ❯

to providing unparalleled service support to all our valued customers. As a Technical Helpdesk Support Engineer you'll provide first line technical help to our customers. What you’ll be doing: Communicating with customers via phone and email to diagnose probable cause of machine issues, and solving … problems when possible. Booking our engineer visits and identifying where parts may also be required. Logging all communications via our Dynamics 365 platform Ensuring strict compliance with our internal health and safety protocols and procedures. Reviewing engineer reports and sharing information within Mills in line with More ❯

IT Helpdesk Engineer Aberdare Full-time, onsite + 1 other location Salary: £27,000 - £35,000 A growing UK-based business is seeking an experienced IT Support Engineer to join its established internal tech support function. This is a fantastic opportunity for a proactive and hands More ❯

IT Helpdesk Engineer Aberdare Full-time, onsite + 1 other location Salary: £27,000 - £35,000 A growing UK-based business is seeking an experienced IT Support Engineer to join its established internal tech support function. This is a fantastic opportunity for a proactive and hands More ❯

About IT Helpdesk Engineer Aberdare Full-time, onsite + 1 other location Salary: £27,000 - £35,000 A growing UK-based business is seeking an experienced IT Support Engineer to join its established internal tech support function. This is a fantastic opportunity for a proactive and More ❯

We are looking for the perfect fit to join our team and help us thrive. Are you a tech wizard? If you can troubleshoot like a pro … save the day for our users and keep our IT systems running smoothly, we need you on our team! Job summary As a helpdesk engineer with Daffodil IT, you'll be the go-to person for solving tricky IT problems, helping out our users with their tech woes … with emerging trends and technologies in the IT industry. What kind of person we are looking for Proven experience working as an IT Helpdesk Engineer or similar role. Strong technical knowledge of Windows and Mac operating systems, network protocols, and hardware components. Experience with Microsoft Office 365, Active More ❯

Documentation and Administration. ITSM. What you'll get in return for your talents: You'll be working alongside a highly skilled Senior IT Engineer with a brilliant customer focussed approach to IT support and the opportunity to be involved with upskilling and future projects. Salary in the range More ❯

Documentation and Administration. ITSM. What you'll get in return for your talents: You'll be working alongside a highly skilled Senior IT Engineer with a brilliant customer focussed approach to IT support and the opportunity to be involved with upskilling and future projects. Salary in the range More ❯

Documentation and Administration. ITSM. What you'll get in return for your talents: You'll be working alongside a highly skilled Senior IT Engineer with a brilliant customer focussed approach to IT support and the opportunity to be involved with upskilling and future projects. Salary in the range More ❯

Job Title: IT Helpdesk Engineer Location: St Asaph, Wales Salary: £28,000 - £35,000 per annum (depending on experience) Job Type: Full time, Permanent Working Hours: 5 days a week, 9am to 5.30pm About Us: Office Equipment Systems (OES) is a leading provider of managed IT, print, and … trends, new technologies, and best practices through ongoing training and professional development About you: Required Experience: Background in ICT with experience in a service desk or IT support role (preferred) Strong customer service experience, with excellent verbal and written communication skills A team-oriented mindset with a collaborative approach More ❯

Technical Helpdesk Engineer, Bolton, Greater Manchester Client: Location: Bolton, Greater Manchester, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 2 Posted: 10.06.2025 Expiry Date: 25.07.2025 Job Description: About us: We, the Mitsubishi Electric Group, contribute to the realization of a vibrant and sustainable society … reflects our commitment to ongoing improvement and growth, with a shared passion for creating "an even better tomorrow". Role summary: The Technical Helpdesk Engineer provides remote, post-sale technical support across all Mitsubishi Electric LES products, including current and legacy systems. The role involves listening carefully to More ❯

Electrical Service Engineer required to join our established electrical manufacturing client in what will be an office and field based, hands on role, with travel across the UK , frequently to Wales . Salary will be dependent on experience, and is potentially negotiable, starting from … van for site visits 20 days holiday plus bank holidays (increases to 30 days) Pension Private healthcare Experience: Previous experience in a Service Engineer role with Electrical bias Relevant electrical qualification such as, City & Guilds 2382 , Level 3, electrical engineering degree, 18th Edition is highly desirable Experience with More ❯

in your training and development to encourage and support your career progression within the company. How You Can Play Your Part: As a Helpdesk Engineer , youll leverage your technical expertise to resolve a variety of customer queries, translating their concerns into effective troubleshooting strategies. You Will Be: Acting More ❯

What do you want to search? Keyword Apprenticeship Type Location 1st Line Helpdesk Engineer Apprentice Apply From: 07/02/2025 Learning Provider Delivered by BASINGSTOKE ITEC LIMITED Employer WP CONNECT LTD Vacancy Description Providing a first point of contact for customers through our helpdesk, be that …/automated actions as indicated by our Processes. Assist the projects team with project delivery when opportunities arise. Escalate tickets that require Senior Helpdesk Engineer support. Communicate to the client the status of their ticket every step of the way, notifying them of any changes or outages related … the process of innovative change effectively. Undertake other duties as required by the Front Line Team Leader. Key Details Vacancy Title 1st Line Helpdesk Engineer Apprentice Employer Description At Workplace Connect, we started with one simple belief: IT should make your life easier, not harder. After watching firms More ❯